My twins attended another swim school for several months where the approach did not sit well with…read moreme. It got to a point where I thought it was doing more harm than good. I was discouraged and disappointed but didn't want to give up on my kids learning to swim. Then I found My swim buddy!! Tiffany listened to my concerns and needs and it immediately felt like a partnership. I never feel like a number, she genuinely cares about my kids learning. She has really helped them now have a love for swimming, so much they don't want to leave They went from not wanting to get their face wet when we started a few short weeks ago, to now both going under on their own. And one of my twins literally swam across the pool today with little help. I am so happy with the progress! Tiffanys tailored approach to each kid and meeting them where they are is unmatched. It's very hard to find, believe me I've looked. You will not be disappointed!!! I highly recommend My swim buddy!

Tiffany is awesome! She taught my 2 year old to swim in two weeks! We are looking forward to many…read moremore sessions.

Even though my son had taken Water Babies and Advanced Aqua Tots for the last two summers he is…read morestill very afraid of the water. We started off this school year with an Advanced Aqua Tots class and after about 6 classes I was ready to throw in the towel. I knew I would be doing him a disservice in the long run by taking him out of swim but the constant screaming during the class was getting to me. He would even run from me when it was time to get his swim suit on and there wasn't much improvement during the 15 minute car ride to Emler. We tried switching teachers and classes but nothing worked. I was then approached by the manager, Mrs. Devon and she recommended private classes. To start off she did two classes with my son and then Ms. Emily stepped in. What a transformation my son has made. When I tell him it is time to go to swim he starts jumping up and down and after one lesson he even got upset because it was time to leave. My son is not the same "swimmer" he was a month ago and it is amazing to see Ms. Emily dial into the things that he likes and in return we get results. Her patience and kindness has been amazing. I can see the trust that my son has for her and that is huge coming from a kid that has a fear of drowning. I can't thank Mrs. Devon and Ms. Emily enough for their efforts as I was on the brink of quitting. Not only was my son screaming for the entire 30 minutes, I was trying to juggle a busy toddler. My nerves were shot. I am forever grateful for Mrs. Devon and Ms. Emily as well as the rest of the staff at Emler who have worked with my son.

I'd give this swim school no stars if I could. My 2 year old daughter's first lesson was handled so…read morepoorly that she ended up vomiting after being fully submerged during class by her instructor Ethan. As a parent, it was alarming to watch, and I immediately lost confidence in the instructors' judgment and the school's approach to teaching young children. What was even more disappointing was how the company handled the situation afterward. Instead of taking accountability and issuing a prompt refund, they made the process unnecessarily difficult. I only received my refund after informing them that I was prepared to file a dispute with my bank. No parent should have to threaten a chargeback just to be treated fairly. The lack of concern for my child's well-being and the poor customer service were unacceptable. I cannot recommend this swim school to other families based on my experience. I hope they seriously reevaluate both their safety practices and the way they handle customer complaints.

We decided to enroll our daughter here since 5 months based on cleanliness and the warm changing…read morestation (useful during infant stage and winter months). She's now almost 19 months and have gone thru several semesters and teachers. She's very comfortable with the water and enjoys the class. Each teacher has a slightly different method of teaching, which we've felt the change between semesters/teachers. They've also recently implemented issuing tokens for canceled classes. We do miss classes due to personal events but when the classes are also canceling, it's hard to make up additional class time and they do not offer as many make up class times (only during the day for our age range) and have been encouraged to go to other locations for make up. We prefer to be reimbursed for these teacher-canceled classes since the cost of the semester is costly. Also, most times when I've called no one picks up the phone. I have left messages in the past and have received return phone calls and been hung up on immediately after answering or not received calls. It's frustrating when you have questions and cannot reach anyone, especially at the rate we're paying each semester.

I signed up for the adult swim class at $35/ class. In August I was charged for two classes and…read morethe enrollment fee. But then after my first class which was 5 days later I was charged $175 then two days after that charge I was again charged $192. I've only taking one class and I paid almost $500. I called 5 time and emailed 6 times. No response back. I emailed Elmer west to cancel my lessons. Still no response. Now I'm force by their policy to remain on for another month. This is what I call bait and switch! I'm filing a formal bbb and attorney general complaint. My recommendation is seek another school don't get "got" like me ugh

06/28/23 Instructors…read moreare very nice and knowledgeable. We've been coming here for a few times now.

For those who like lists. 1. Management.. ie.. Andrew is…read moreconsistent, well spoken, and thorough (and just a nice guy!) 2. Instructors are hands on and willing to listen. Team of staff always have been cordial and helpful. 3. Newer facility so obviously clean and well maintained. 4. Updates on progression given via email regularly. 5. Pricing is fair and comparable if not a little better than others. No matter how many reviews u read, everyone's experience differs. But give it a shot and give them a call. My son thrived here on so many levels...and he was very afraid of the water ... so to have seen him crack out of his shell in a matter of 1 session... This was HUGE.

Donna is knowledgeable in instructing swimming. She definitely helped put my worries at ease with…read moreher competency. My kids were able to go from having no skills, to being able to float, being able to grab onto the side of the pool and climb out, and put there faces in the water while kicking. Each kid had their own unique anxiety about different parts of the swimming lessons and Donna was flexible with customizing what each kid needed. All of my kids went from being nearly terrified of putting their heads in the water to finding something they looked forward to doing in the water. Also, she has very clear communication about the swim lessons via email that made me feel comfortable before I ever got to the pool.

Ms. Donna is fantastic! Another swim instructor recommended her, and I'm happy to share my…read morerecommendation with other parents looking for swim lessons. Ms. Donna was patient and had my four-year-old swimming like a fish after two two-week sessions. She also incorporates the importance of water safety into the lessons, which is a huge plus.

This location is under new management and doing so much better. We are currently with Coach Mia and…read moreshe does a great job with my child. She is kind, patient and teaches each skill till mastery. The front desk lady is so sweet and is very thorough with answering questions. I highly recommend the new and improved Blast swim.

I wanted to take my time before posting this review to make sure I had time for my feelings to…read moresettle and to give the manager and owner time and the opportunity to fix my issues. After speaking with both of them and the owner saying in his own words to me "I can see why you are so upset I would be furious if that happened to me and my child" and then not fixing my issue - I feel as though I have a clear conscience leaving this review. I have an almost 3 year old who has taken group and private lessons at this facility. I felt the 1-2 year old slot was way below his level, but he wasn't able to do the 3 year old classes due to him needing more one in one attention. I agree with the assessment of him being taught the curriculum of the next level one on one until he was emotionally more mature and wouldn't be a distraction to other children in class. I certainly wouldn't want him to be the reason other kids didn't get the time they paid for because he isn't capable of standing and waiting his turn. Back to the reason for me being so disappointed and displeased with my overall experiences with Blast... on two different occasions my son showed up for preplanned private class makeups and on both occasions we were turned away because of a "front desk error" per their words where they double booked it. On both occasions my child was booked first and they were unable or unwilling to let him have his lesson and chose to let the other people take his spot. After the first occasion I was upset and asked to drop- the manager called me to smooth it over and suggested she refund me rather than reschedule. I agreed to this. Back in November the same thing happens again. I do not feel the front desk is competent to schedule, to direct families and control who is in the pool in a fair way and I feel their attitudes are accusatory, rude and completely unprofessional and unapologetic. They act as if I am out of line in asking for a refund when I have been mistreated and my son has been mistreated more than once. I have also experienced several rescheduling of days and several instructors in a short period of time. When new instructors came along I gave feedback that I didn't want to get anyone in trouble but that it seemed they had no idea how his class was to be structured at first. When you are paying almost $300 a month for private lessons- I feel like there should have been more training and an understanding before switching instructors. These are my top two reasons for my one star review. I wish I could have found a happy resolution but again - I spoke to both several times and never once got an apology. I hope if you go here you have a better experience. Also be warned or maybe just good to know that the manager is the mother of one of the main front desk people ... so when they say I'm calling the manager .... Don't expect the manager or mother to side with you - at least that's been my experience.