I always dread renewing my ACLS every 2 years, it's such a gruesome experience with megacodes, EKG…read morereadings, etc. I usually get my renewal through work but this year I decided to try something different. I wanted to try a renewal outside of work with the hopes that it is less stressful. I came across this place through my Yelp search based on the high ratings. When I went to the website, the option to renewal was online portion + skills assessment. I was worried about the skills assessment. I purchased it and scheduled my skills assessment. The online portion is something I have done in the past with my other renewals which really helps prep you with the algorithms and lots of feedback. The online portion is nice because you work at your own pace, on your own time. You must completed the online portion in order to do the skills assessment in person. Before my skills assessment, I received very helpful e-mails to help me pass my skills assessment. They had some videos and helpful tips in the e-mail. When I arrived to the location at San Ramon, I was a little confused as I easily missed the door and was very lost. I called the phone number and they were very helpful in guiding me on where to go. There is NO instructor there, it's just a manikin hooked up to the computer that assesses the skill. I thought the videos helped me pass the skills assessment. I did have to re-do some sections a couple times but the feedback from the computer helped me and I think the e-mail tips clicked after doing the skills assessment. Overall, the skills assessment was definitely less stressful than I expected. It wasn't that bad. I definitely plan to return to do my BLS + ACLS renewal here, it's very chill and at your own pace! I love it. This really eases my anxiety regarding renewal, I would highly recommend for anyone that wants to renew! Everything is at your own pace. You do only have an hour to do the skills assessment, which I felt was PLENTY of time! The skills assessment focuses mainly on the breaths/compressions of CPR and 2:1 teamwork.

I finally decided to take the plunge and do ACLS. Very similar to BLS, except the pediatric…read moreportion you don't have to do. I went to the Castro Valley location, the same location I have used since last year. I love that this location has its own little parking lot in the back and you just follow the instructions which are emailed to you in order to access the office where you will do your skills testing. Not that this is a dealbreaker, but just be aware there is no restroom at this location. Last year I recall there used to be, but they have now locked the adjoining door so you cannot access the restroom if you need to go. The other thing was it doesn't seem that the cart the mannequin is on is able to be moved; or maybe I just couldn't move it? I went in the morning hours and the sun was shining right in my eyes. Just be forewarned if you decide to go to the Castro Valley location - - use the bathroom first and you may want to bring some sunglasses just in case LOL

Came here to do my ACLS and PALS hands-on skills portion with John and it was a great experience!…read moreMy work was nice enough to pay for me to get my ACLS and PALS done so I signed up for the hybrid class. I was able to do the modules online and then do the hands-on training in San Ramon. Quite honestly, I always dread my BLS class so I definitely was not looking forward to this. John was super knowledgeable and made the concepts easy to understand!

I've been attending classes here for years, and they have always been professional, patient, and of…read morethe highest integrity. The instructors truly understand that everyone learns at a different pace, and they take the time to make sure you feel supported. I highly recommend them for anyone looking for quality training and a respectful learning environment.

I had to renew my CPR certification and came to the Dublin location. It was a great experience from…read morebeginning to end. Scheduling was super simple and got a text and email confirmation. They send text reminders when it comes close to the date you set and easy rescheduling if need to be. Inside the classroom they followed COVID rules with 6 feet apart and modified the team skills so you can do individually but still hands on. The course instructor Connor was amazing. Very energetic and spoke clearly. He was easy to talk to if we had any questions. Definitely recommend and will be back in 2 years to renew.

Took my BLS training for medical professional here. Great instructor, very efficient and fast pace…read moreclass. If you pay attention in the class, it shouldn't be hard to pass the exam. We finished about 20 mins early. The only thing that we didn't get to do was operating the AED machine. I'm pretty familiar with AED machine coz my airline job provide BLS training every year, but I can imagine for some people, it's very new. The instructor show how to operate it live, and it was also in the video. The BLS card is valid for 2 years and I'm planning to renew mine in this location.

I've been using the cot guy for years! Last time I went through the hospital and it was led by 2…read moreold ICU nurses and it was torture. The cpr guy makes it relatable for my department which really decreases the stresss. I will be contacting him for my renewal again this year!! ACLS, BLS and bringing friends!!!!less stress is best!! You actually learn

Prompt response and super helpful - Excited to get a group together for an instructional class!read more

Ray was very knowledgeable about CPR, AED, and basic first aid training. His light hearted humor…read moremade the class entertaining while educational. I would recommend his safety training class to any organization. Our training was on time, he answered all questions and was extremely professional. I left the class feeling confident in safety training.

Very thorough informative and professional. Great job teaching and remaining engaged throughout the…read moretraining.

David is an awesome instructor and explains all the aspects of CPR for all ages, and first aid…read moreapplications. He continues to provide real-life scenarios to engage participation.

This was a great and informative CPR/ First aid seminar. The instructor David Yi was easy to…read moreunderstand. David has a lot of experience and been in a lot of emergency situations since he's a Fireman.. Great class...