The staff here are consistently friendly, making every visit a pleasant experience. The store is always well-stocked, so you'll rarely find yourself searching for something that's unavailable. Plus, its location is incredibly convenient. read more

I never had any problem with Safeway, even though I don't shop there often, anyway I visited this location for the first time to buy cheese because it was almost 11 pm and supperstoe & other store were closing. When I went to safeway , first thing the cheese was overpriced I buy the same brand & size from other stores for 5 $ but Safeway sell it for 9.75$!!!!! Aside form the price, the cheese was moldy!!! Funny enough they were putting the cheese on sale I didn't buy anything and I won't go their again NEVER read more

See all

Safeway, for the most part will never fail you. They always have a great variety, they offer organic products, and they have a pretty cool bakery and deli. I particularly like this location because it is conveniently located in the middle of other grocery stores, it's clean, and the staff here are really helpful. No complaints here read more

Surprised to see this one hasn't been remodelled, even says "Food and Drug" on the outside. But you can always expect friendly service here, worker got me a plastic bag as I was looking around in the produce section. This part actually is more up to date. Starbucks on the right side by bakery. read more

Albert, the manager is very conscientious about making sure the customers are satisfied with products and that the items they buy on a regular basis are in stock. He acknowledges the regular customers and he knows us by name. We are loyal to this store and only shop there. Great job, Albert and the rest of the Willowbrook Safeway employees. I highly recommend this particular Safeway to Langley residents. Joan read more

Today I went into the Safeway in Willowbrook mall Langley which is open while under construction. There was no temperature change when I went into the building (it was 8 degrees and very damp outside), the bread was as cold as if it had been in a refrigerator. The cashier mentioned her discomfort working in the short-sleeved uniform in the chill and not being allowed to wear a coat, sweater, or long sleeved shirt under it. The bread bag was covered in a visible film of drywall dust which I could feel in my teeth, throat and lungs after less than ten minutes in the store. I have to wonder how much drywall dust is getting into the food in the uncovered olive bar, not to mention in the foods prepared in the bakery and deli. I will not be back to a store that shows such disregard for the health and safety of it's customers, employees, and product. Gross. The place has been under construction for months. How much contaminated food has been sold here?? read more

This store is so disappointing! I went there today for two things they had advertised on sale...and they only had one of them in stock. Why advertise something and not have it in stock?? Not cool. Then when I went to pay I stupidly decided to use self check out. Both things I was buying did not scan and there was no employee at the self check out to help me!! I had to stand around until the cashier manning it decided to stroll over and do her job. Open more tills! Horrible customer service. read more

Nice new store. The deli girl had good customer service. But what's with all the flies in the Starbucks? I would have liked to sit in there. But the tables weren't cleaned and there were flies everywhere. read more

hungry in afternoon? want quick? want CHEAP? want yummy? Hands down you can't beat Safeway's 2 roasted chicken leg AND thigh, wedge fries and drink for $3.99 I was out in Langley... meeting was postponed an hour, so I jumped in and grabbed the chicken combo. It was very hot and yummy. Only ate a few bites (no time) and saved the rest for home. read more

first of all, I love the layout and selection of the overall store, it is a huge improvement over the dingy old safeway was here. BUT I commute to work, and buy a lunch every day, and find (a) their sandwiches are soggy by noon, poorly constructed (Save On on Fraser Highway makes a better sandwich). And the sushi is dreadful, dry lumpy rice with some godawful sauces - really folks, sushi should be a treat not a chore. I will go back for groceries, but not for anything prepared on site. read more

I think that part of the charm is that this hasn't been renovated. I came here years ago to pick up some ice and a platter when there was a lady's night with some of the G-friends who lived in Langley. read more

I don't shop there very often but when I did go I thought the cashier was blind because her eyes were shut the whole time she put people through. Turns out she wasn't blind but extremely slow and she actually looked like she was drugged up on something. With her slow pace I won't be returning anytime soon. If the manager would like to contact me I will gladly give him her name. read more

I was a loyal Save On shopper but an incident in October 2016 had me visit Safeway for an alternate source of groceries. First off, the reno's were a nice modernization of an otherwise dated location. Unfortunately the use of floor space was poorly thought out. The "Grocery" section is ridiculously small for the square footage of this location, and selection is poor due to the limited shelf space. Most options are limited to Sobey's house brand "Compliments". I dislike the fact that in many instances, brand competition is suppressed in favor of the house. The other half of the store is underutilized with ready to eat food and a juice bar. I rarely see anyone use these services. The meat section is small with a ton floor space dedicated to freezers that could have been re-purposed better. I prefer to buy organic, and the quality and selection of the produce is disappointing. Rubbery broccoli, rotten oranges, stale tasting apples, mushy cucumbers, ect. You pay a premium for organic, the quality should reflect. This is an unfortunate result of Sobey's purchase and pathetic management of the Canadian Safeway business. They made in house corporate decisions that looked good on paper, but it's obvious little research went into the new amenities, stock / vendor choices, and layout. I suppose the breaking point was when my regular cashier was struggling with dizziness and apologizing for having to keep stopping to compose herself. I asked why she doesn't go home, in which she replied that her supervisor told her to prove the ailment or keep working. How does one prove dizziness? She was an older lady and struggling that day. It was sad to watch her push through. From a legal perspective, Safeway would have been liable should this employee had suffered a serious medical event after informing their supervisor of unusual symptoms and requesting leave, only to have this request denied. So back to Save On. Their model works better. Cram the store with shelves and offer diverse selection. 5 different brands of peaches...why not!! No juice bar or Starbucks?? Who cares. If I want fresh juice, I will make it myself or stop by a dedicated retailer. read more

Have been here a couple times since the renovations and we like it a lot. The renos are very nice and their selections has been good. We're normally shop save on or superstore as I found Safeway to be more expensive. However, the prices were good and so was the shopping experience. read more

PAINFUL. Especially with the new staff. I've gone to the deli more than 3 times now and waited for staff to get things done. They look like a deer in the headlights. Like perhaps they only got 2 hours or training and that's it. Don't know the codes for anything, takes forever for them to look in their book to find the code even though I order the same thing 3 times, so maybe you could remember where you found it last! So annoying when I'm on my lunch break to wait for 25 minutes for them to make me a bagel. read more