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    Safeway Security Systems

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

    Services - Safeway Security Systems

    Home theater calibration

    Home theater installation

    Security monitoring services

    2 More Services

    Security system installation

    Security system repair

    Safeway Security Systems Photos

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    11 years ago

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    Vivint

    Vivint

    (3 reviews)

    BUYER BEWARE! We…read moresold our home in June 2021. Since then we have tried to cancel our Vivint system, which we left with the home. First we were told just to give 30 days notice. Then we were told we had to provide the new homeowners contact info (I'm not doing that!) Then we were told we could just defer for 12 months, and finally after getting ugly, we were told to send our "handwritten"request by fax or email. We did this in July of last year. (The equipment was financed and we have continued to pay the finance fee until paid off. The issue is the service/monitoring fee.) Today, over 15 months later, we were told we are delinquent on this (the service fee, not the equipment) and that our request to cancel was denied. Of course, we were not told it could even be denied, nor that it was denied until today. (Except the email indicates they did receive it, they were processing the cancellation and would be in contact if there were issues.) So today we get a call that we could finally cancel by paying the delinquent amount plus a $300 cancellation fee. Y'all don't know that I will die on this hill. These people are CROOKS! We do not own the home. We do not have access to the equipment. We have tried all the things to cancel. And if you do your research you will see that we are not alone. I wish these reviews were available almost 5 years ago when we decided to get the system. Do yourself a favor and get a different system. There are several good and comparable companies in the market.

    I got my system in January of 2025 the sales representative was Brandon Morano when the technician…read morecame to install my system he only brought my doorbell camera and my garage camera but not my backyard camera. I called Brandon to see why. He told me he will order me a backyard camera and it would be free. And it would take a month for me to get it. So I was iffy but ok with it. Oh well it's been 5 almost 6 months I been reaching out to Brandon no response so I called the company so they can reach out to him no response for 5 almost 6 months. I asked them if he still works for Vivint they said yes. I also asked them if he been reaching out to them when they called for me. They said he has not responded. So my thoughts was how is it that a sales representative not responding back to his employer. For 5-6 months and he still works for the company. This is not good COUSTOMER service and now I am going to have to pay for the camera I paid four months ago for my equipment. This is not a good company run do not believe nothing Brandon Morano say to yo if he rings your doorbell.

    ADT Security Services

    ADT Security Services

    (3 reviews)

    I've been a customer of ADT when I lived in Florida and now I am here in Georgia when basically the…read moresame security features that I need. The service with ADT had it up's and downs with the quality of service I experience with some of the service technicians when there was an issue with the security system but it was quickly fixed. The value of the ADT security for your business location or home residential is always great to have when your at home or on the road traveling and your needing your place secured during the day and night. How would I rate the service from ADT local office/staff and ADT customer service on phone/tech support its like anywhere else when something goes wrong they help you fix it if not over the phone they'll send a technician from the local ADT office to diagnose and fix the issue or replace it. ADT offers many different packages for their security systems and add on's especially outdoor cameras which is great to have to see whos at your house when you are home or elsewhere.

    ADT camerasI do not pick up movement at night. I called ADT customer service and told the rep that…read morethieves had broke into my car TWICE in the past five months. The ADT cameras are literally pointed directly at my car but there was absolutely no footage found by me or the police. The rep said that ADT cameras do not have night vision or infrared so the cameras cannot pickup movement at night. That is KEY INFORMATION that none of the ADT reps told me when they were so vigorously pushing there products and services. Then, just to check the response time for a call from ADT, I tripped the alarm to our house. It took someone from ADT 12 minutes to call. When I answered, the lady from ADT asked, "Are you okay?" I said, "Yes" in a shaky voice. She said, "Okay, have a good night." and hung up. She did not ask for a password or any follow up questions to make sure I was okay. The ADT representative that responds to an alarm is at least supposed to ask for a password. So, what you can do to make my "experience better" is actually do what all of your commercials with Vin Rhames touted so boldly "I'm ADT and I'm ALWAYS there!" The three times I needed ADT to be there ADT WAS NOT THERE!

    Safeway Security Systems - securitysystems - Updated May 2026

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