I really want to like this Safeway because it's close to me, it has free parking, and it's clean and big and bright. However, I've recently bought carrots, celery, onion, and sweet potato on different days, and all the veg either did not taste good, did not have much flavour. or was tasteless (carrots). I've never had this issue with the produce I buy from Whole Foods, Urban Fare, or IGA, so I will not be coming here for product again. read more

Worst customer service. No matter what time of day or day of the week, they are all rude and cold. Not even a hello when you greet them. This time I used self service and it wasn't working. No one to help. He just does not even look. I was not the only person needing assistance. I called the store as I left without groceries because I was finally fed up with how bad the service is and the customer service guy told me that he "did not believe me" "I find this hard to believe" were his exact words. Seriously?!? So I asked for a manager since he was accusing me of lying. I had to hang up because clearly there was no manager that was going to come to the phone. I left everything there and walked away. Still no help. Groceries just sitting there. Worst service ever. I am shocked they are still open. read more

When we looked at the receipt after we paid at the self check-out station, we realized that we got charged more for the Gala apples. So we returned to the produce area to check. The price on the receipt was wrong. We went to the customer service counter. There was no employee by the counter while a man was waiting there for service. Then a female employee came to talk to the man and went away. When she came back, we tried to talk to her about the wrong price on the receipt. She did not understand at first until we showed her the photo of the price tag that we took from the produce area. Then she asked us to go to the cashier lane. She refunded us with the difference. However, she did not apply the Scanner Price Accuracy Code to our apples ($5.98): "If the scanned price of a non-price ticketed item is higher than the shelf price, or any other displayed price, the customer is entitled to receive the first item free up to a $10 maximum. If the item is more than $10, the customer is entitled to $10 off the lowest advertised or displayed price." We talked to her about this but she refused to apply the Scanner Price Accuracy Code. Also, her English was difficult to hear; it was hard to communicate to her. Safeway lied to customers by not complying with the Scanner Price Accuracy Code that was posted at each cashier lane. This was unethical. read more

Can't even keep the doors open during advertised hours, for a grocery store? Absolute trash, the people working here should be ashamed. Prices are also an absolute rip off but there's almost no other options nearby. read more

I have never cared for this Safeway. I'm not sure what it is but I do know that part of it has to do with the customer service. It's always seemed kind of dingy and as you can expect the prices are through the roof. I did go there today since I just needed a couple of things and noticed that they had done almost a full renovation. It looks better. The prices are still high and the meat counter isn't open yet - as it is still being constructed it appears. Safeway is Safeway, and this is probably my least favourite one. read more

Safeway - The new renovated checkouts stations - Delis Near Me - Vancouver, British Columbia

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I don't shop at this Safeway often. Reason being its really far from where I live and traffic can be ugly trying to get there. Safeway is located on the second floor and parking is downstairs. Interestingly, parking is free and I do know people cheats. I mean park here and pretend they are going to Safeway while going somewhere else. Safeway is very large and clean. Nothing too special and it looks just like any other Safeway. read more

The Safeway I use to stop by years ago on Davie is no more. After lunch, stopped into the Safeway on Robson to buy some candy bars. First off, garage parking is free for two hours. Moving conveyer belt-like walkways gets you to/from the upper floor. Found a stash of Aero bars (0.50 to $1.99), Reese's Sticks ($1.89), and KitKat ($4.69). For some reason some candies, frozen treats, and milk taste so much richer while visiting VanBC. And bonus, The Homie found the Maple Cream Fudge ($4.59) made by L.B. Maple Treat Corporation on a shelf. Something from an earlier family road trip that evidently I fed him when he was much younger. As an aside, Safeway cards from the US are not valid in Vancouver, BC. Very clean, well stocked store with friendly store clerks. read more

Safeway - Candy stash purchased at Safeway (2/20/18) - Delis Near Me - Vancouver, British Columbia

This is the largest Safeway that I have been in, in a while. First off there is homeless problem around the entrances and in the parking lot area of this store. The parking lot smells like pee and I think management needs to be more cognizant of those camping out around their store. The store starts on the second floor and you'll have to take cool criss crossing escalators to get to it. I saw that parking is free for a few hours so you can get your shopping in and then a quick bite at one of those awesome restaurants on Robson. The hubby and I wandered in here after a stroll on Robson street to pick up a few items that we forgot at home on our last visit down to Vancouver. The aisles seem endless here, and they do have pretty good prices. I actually bought a maple tea that I saw at the IGA in Whistler here because it was 50% less. The staff is friendly, we asked of where things were instead of hunting them down ourselves and everyone was happy to talk to us even the security guard near the pharmacy. I thought that self checkout was a little confusing. There is one line for the 6 terminals that's not clearly marked or guided so you can wait for a while in the wrong line then have to go stand in another. A very nice lady let me go in front of her when the clerk dude watching over the area made me go to the back of the line because I was in the wrong one. If you need something and are staying in the coal harbor area, this is a pretty good place to pick those things up. I wish we had one of these up in Whistler. #VanCity #Vancouver read more

Fantastic newer safeway a little busy but nice layout has everything you need even a coinstar machine which are hard to find read more

I was diagnosed with sa9nella poisoning and this pharmacy was the closest that I could walk to. I went to the pharmacy and she said the prescription wasn't there. Period. No suggestions nothing. I asked for her to check with the Safeway on Robson and Denman, she was visiting with who ever answered the phone there and I indicated to her I couldn't stand any longer and I motioned to the chairs by the pharmacy itself where they have a heart monitor Instead of calling me over to tell me what if anything she'd found out, she had gone onto a long winded conversation with a customer. So I stood there and when I caught her eye she mediately turned her gaze ghosting me. In the meantime I'm suffering from uncontrollable diarrhea and as would be expected, I started deficating into my shorts. So embarrassed and humiliated I walked home then I tried to call and every time and every Safeway answers to the department but then disconnects. read more

Review covers most Safeways in Vancouver and probably in BC The discrimination of Safeway towards seniors, singles, and lower income persons. Safeway offers reduced prices on items if more than one is purchased. Most seniors, singles probably do not need more than one of an item especially if it is perishable. For lower income persons, perhaps they can only afford one item whether it be perishable or non perishable. Those that are lucky enough to take advantage of buy two of something at a lower price are being subsidized by the seniors, singles and low income families. So Safeway makes back some of the money on the reduced rate on the shoulders of the ones that cannot afford it or can only use one item. This also prevails at Canadian Superstore and No Frills grocery stores. The stores should be ashamed of themselves, but of course they are not. It's called greed. I am sure that there are other grocery stores that do the same. read more

Slipped twice on their new (upper) deck that wraps around the floral department and resolves on Denman. Asked for a manager today, not to complain, but to offer the very practical solution of painting a non-skid product on the tiling. A manager was not provided. Have called customer service once I got home, no-one picks up. the manager is listed as Bryce Griffin but no avenue of contact is provided. The more I interact Safeway staff, the more I appreciate self-checkout. read more

Increasingly out of basic items that are on my list. Downtown store in Vancouver. Safeway and IGA sale company. No Frills, Shoppers Drug Mart and Independent Grocers owned by Weston Family. We need a Save-On in the West End! Produce quality has been declining over past few years. Competition! Jimmy building a Save-On in the downtown Peninsula please! read more

After our dinner at Marutama, we walked around Downtown, I wanted to look for ketchup chips recommended by a Yelp friend and wanted to see if I could browse around for other Canadian goodies. We also needed some snacks and water for our hotel. What I learned about this Safeway is the discounts are already included, vs back in Hawaii we will have to enter our phone number or scan club card. Upon entering I see a nice display of Canadian souvenirs of maple cookies, syrup, and much more. I noticed the Cheetos chips has maple leaves shaped and some of the flavors of pop are different. As I was at the chip aisle I wasn't sure if there are a particular brand of ketchup chips to look for, and asked for help, the female employee that helped us doesn't eat chips and she didn't understand me but she pointed out the ketchup chips in different brands that makes them. I opted for the Lay's brand, we bought 2 bags for our snacks and to try it out. She also shared with us some popular items that is only available in Canada. The employee said she wants to try those ketchup chips too. We got exactly what we needed, no lines when we paid for our items and it was a convenient location. read more

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This store is really nice. It's clean and bright. They finally finished fixing the outside and now they have nice stairs down to Robson street and a little sitting area on the balcony. The produce is always fresh and the selection is really big. I come here specifically for the free-run egg whites and the humanely-raised pulled chicken and then I always end up filling my cart with all sorts of other goodies my local store doesn't carry. read more

Terrible location! - Lack of selection - prices are 3 times more than other grocery stores - non perishable items are stale and growing mold - parking in the structure downstairs is a nightmare: you are hassled by people as you try to pull a car into a spot large enough for a bicycle. Avoid! read more

**Update 9/22/2018** My, so much has changed in the year since I moved here. Not for the better, I might add. I've now been to this store many, many times. I still love some of the features here (free parking, some of my fave generic Safeway "Complement" foods, some of my fave ready-made foods), but some things are just getting old. Like the shopping carts. As mentioned in my earlier review, they're all small. Which is fine for smaller grocery orders. But when you have a family to feed and you need to make a big order, or when it's a holiday season and you plan on entertaining, or when you are expecting out-of-town visitors, etc., you NEED a bigger cart, to get a bigger food order. This store does not cut it for larger orders because they only have smaller carts and hand baskets. That bites. Half the time I've shopped here I've gotten unfriendly and/or inefficient/slow cashiers at check-out, and that always seems to put a damper on my Safeway experience. The last time I was here was on 8/4/18 and I swore to myself I'll never return. I drove here and, because the street-level garage floor was full, I had to go down to the sub-level. Oddly enough, there were people with their shopping carts - some with babies in them! And some with toddlers walking beside the cart - walking down this driving ramp (there's no designated sidewalk or walking path to walk on. This is a driving-only ramp, only for cars). I thought to myself, how incredibly dangerous to have young children walking down this ramp. Some were skipping, some parents were walking in the middle of the ramp. Those of us in cars stopped and waited until it was safe to proceed. Oh, and this is a wide, divided ramp, so some cars were attempting to drive up it to exit! It was really chaotic and hazardous - especially for the parents and kids with their shopping carts! I soon discovered why there were walkers on the garage ramp: the elevator was out of service, as was the moving walking-ramp up to the store. All electrical means of getting to the store were down. There were no signs upon entering the garage that the elevators were out of service, and no signs leading down to the sub-level about this situation, either. So people with toddlers or babies, or elderly folks, or handicap folks, or anyone with any disability would have NO IDEA when they parked in the garage, on either of the two levels, that they'd have to navigate stairs and a ramp designed for 2-way vehicular traffic. NO SIGNS about this at all, advising people before they entered, thereby giving them the choice whether to proceed or not. And no signs warning drivers to beware of pedestrians walking in a driving-only area. How incredibly short-sighted is this? So dangerous and so preventable. Just post signs! But here's the kicker: I still did my grocery shopping here (I walked up the two flights of stairs to the store and was able to walk down afterwards with my purchases). But at the cash I got this girl Prinkpreet (I made note of her name, as she was so surly, it was so clear she did not want to be there at all). First I asked her if she could please check to see if a coupon I gave her was redeemed (it's really hard to see if coupons were taken when the machine tallies up your order. Ever try to decipher the receipt? It's like rocket science!). She rolled her eyes (didn't even try to hide it) and just said "yes it was". I was really taken aback by this attitude. I had simply asked a routine question. I then asked her if she knew the moving stairway to the store AND the elevator was not working and she heavily sighed and said they all knew, nothing they could do about it, "people were called". I noted that they could post signs warning people before entering the garage, and going down to the sub-level, and I said there were toddlers running down the ramp and babies in shopping carts and disabled people trying to get up to the store. And she sighed again and repeated "people were called". It couldn't have been clearer that this store representative couldn't care less about the safety of their customers (let alone was rather rude to me. This rudeness is secondary to my gripe about not caring about customer safety). I swore I'd never return here - and I haven't, to this day. read more

4 whole stars? What am I, crazy? For Safeway? I am not a Safeway shopper - I'm barely a Save-On Foods Shopper. I find the mega chains lack personality, but when I needed cracker jacks to take to a ball game, I strolled into the newish Safeway on Denman and Robson for my candy fix. And what can I say? The nuts sold me! There is a freaking whole section with nuts called the "Nut Bar." (Do the other Safeway's know that these guys have this many nuts?) All sorts of nuts - cinnamon and vanilla macadamias! Brazil Nuts, Coated pecans...and the piece de resistance? A peanut butter bar. That's right! Just like for olives, but better. You CRUSH you own nuts! Dry roasted, honey, organic--they're all there - creamy, crunchy...I didn't get a chance to try it out - but mark my words, I'll be back for my nuts! Unless I want still-in-the-shell peanuts. Strangely, in a world full of nut goodness, the shells were left out! There's a nice area up the escalators to sit outside on. Grab your deli sandwich and take a load off. No one else was doing it which means lots of solo time to people watch with a birds eye view of Robson! And i gotta say, since I'm not a huge fan of almost every cashier I've come across at a Safeway, the self-serve check out stand was quite a treat too! read more

Safeway - Safeway Nut Bar in the West End, Vancouver, BC - Delis Near Me - Vancouver, British Columbia

So a new rip off at Safeway. In the meat department, if you wish la thinner cut of meat such as a strip steak, pork chops etc. Then you will pay more for the thinner cut than you will for the regular cut. So, your pay more for less. They are going to get the money out of you one way or another. I am sure this goes on at all Safeway stores. The West End has really no competition at all. Safeway, No Frills, which is really no competitor to Safeway, and Independent Food on Davie which is always high price. I tend to walk to IGA on Burrard street for my meat, at least they have not started to follows Safeway's lead in this meat rip off. read more

I probably shouldn't be saying this, but if you're having trouble finding parking in the area at night (because you're trying to eat in the area), then take a chance and park in the parking structure for Safeway. I did. We circled around for at least 15-20 minutes trying to find a parking spot, and couldn't find one. So I decided to just park inside the Safeway lot, go upstairs to buy something and then venture to the restaurant nearby for a quick bite to eat. I was able to keep both parties happy -- didn't mis-use the Safeway parking lot since I was a Safeway customer, and still utilize the remaining 1 hour 50 minutes left of my 2-hour limited time to eat somewhere close by. Hooray! :) Win-win for me and Safeway and the local eateries. Also, there is an ATM inside Safeway that I wanted to use to withdraw some Canadian $; however, it wasn't working as of this past Saturday. So, good thing there was a CIBC downstairs (another local bank) for me to get some quick cash! Relief. PARKING LOT WAS CLEAN AND CONVENIENT! read more

I showed this video of the produce staff dropping apples on the floor. They were picking them up and putting them back on the display for the public to purchase. I asked the manager if this was a regular practice and he said no, we check them for bruises, long pause, I said that that was gross, and then he said they take them to the back to rinse them off. He said that he would go talk to them. He headed over in that direction but I have a feeling that the dropped fruit is now mixed in with the other ones and they will not be washing all of the apples on display. Would you eat food from the bottom of your street shoes? read more

I still remember the small old Safeway that used to sit at this location with the two big parking lots, gone is that old small supermarket that was showing it's age, and you have this big thing sitting on the corner of Robson and Denman. I like the layout of this store, as it is located in downtown, one might think it would be tough to come to this location, not so with the free parking on the main level, it's not underground and you go up some long escalators to get to this grocery store. When you enter you see the floral department, quite a good selection, considering this is a Safeway. Their produce side is sectioned off quite nicely, as with most of the newer Safeways the floor is this dark wood like finish and it's nicely seperated also with a small organic area (for the food concious). The cooked (prepared) food area is pretty plentiful, whether you have to buy a cooked chicken to take home (or to a party/gathering) or wanting to buy something for yourself to eat, they have it right here, and some seating too. The isles are pretty wide, as two carts can pass at ease with people walking through and you won't feel cramped. Your normal Safeway with a big butcher department, bakery, seafood, pharmacy, it's got everything you need in a store like this, and lots of selection. From your self serve kiosks, to your people manned ones, this store was built to handle a load of people, unfortunately I never see a load of people shopping here. I have seen people bring their change to have the sorting machine sort their pennies, and quarters, people come in to rent from the Redbox. When you finish shopping, the one thing they always seem to ask, and they will do, is if you need a hand with your groceries to your car, I have never used this service, but I have seen people who have, it's always nice to know there is this service. I think this is a great location, as not everyday you can afford to shop at Whole Paycheque (Foods) and you need options. And whether your in a people dealing mood, or not, you can self checkout and get out of here. read more

I come here for the convenience: free parking, renovated a year or so, and love the separate "cafe room" for wifi & sipping on your Starbucks ;) Can't say i'm too big on the meats here as I usually go to Whole Foods but I do prefer their nuts section. it's a stand-along booth with staff there getting the nuts, pistachios, etc. for you--instead of those other places where you scoop it yourself, and who knows if that scoop's dropped on the ground, etc.! It's a bit of a 'walk' with the moving escalators but hey, that's how they manage to double their space from the previous location. read more

I've been going to different grocery stores, hoping to find one that was enforcing physical distancing rules. This Safeway is the worst grocery store I've tried. The floors are covered with lots of lovely stickers but nobody is paying any attention to them - not even the employees! I asked an employee who was standing doing nothing why they couldn't enforce the rules and he shrugged. This was shortly after opening. The store was not crowded. They could easily have enforced the rules. The best grocery I've been to is Fresh St Market, between Howe and Granville, near Beach Ave. read more

*Angels singing* This is the mecca of all Safeways. I found myself walking home after my pedicure and was hungry from all that hard work :P so I popped in almost by accident. I was half way up the escalator I realized I could get it cheaper down the street, but it was too late, I had arrived. The doors open and it is a sprawling grocery store with a salad bar, deli, Starbucks, seating, self scan, EVERYTHING!! http://www.yelp.ca/biz_photos/AaCgkBEjSZ2IaFOaEbTDxQ?select=0EX_d6Wq96KPzC29R1Va8A#0EX_d6Wq96KPzC29R1Va8A I wanted a fresh looking salad right away and proceed to load up making a Caesar with some extra real bacon bits and croutons, then I looked around for the Caesar dressing. There was none on the bar! I had to request it and she got the jar from the back! I sat and enjoyed salad and chicken wings from the deli. It's just hard to get in or out. I think they need some better signage or maybe people just generally do not pay much attention. Who cares, I love it and will be back for more. I think the Safeway motto should be "get in and get out" because it is just so fast to get what you need there. read more

Safeway - The first time I went here I thought it was some sort of Safeway mecca. Angels were singing and everything. - Delis Near Me - Vancouver, British Columbia

We shopped at Safeway on Robson st Vancouver yesterday, we bought a lot of groceries including Halibut, a costly fish. Usually we buy it at Urban Fare, but we decided to try Safeway, GOD, what a mistake, we cooked it as usual like many other times with Halibut but this fish tasted like it was re-frozen a dozen times, it was soggy and tasted like it did not want to be cooked. I recommend NEVER buy fish and probably any other meat from Safeway. Never again will i shop for seafood or meat there again. read more

Went to a Express Line. Clerk licked fingers to open bag, WTAF ! MONO HEP A B all free at that point. Should i go get checked out now?

True story: Man wandering through the produce section, sticking random bananas, oranges, apples, limes (wtf?) and any other piece of fruit he can fit into his jacket. Intrigued, I follow him through the store. Man continues to stuff his jacket with the strangest items: soy sauce, margarine, candy -- what? I usually don't care to get involved with Safeway thievery, but the security guard happened to be in the next isle, so I flagged him down to let him know what was up. (as an aside, I've witnessed this very same guard hiding in the bulk isle stuffing his face with pistachios). So I tell him, thinking I'm doing some kind of civic duty, and he says -- not a word of a lie -- "Oh. Oh, well, uh. Oh, well. I'll just let him do that. Best not to make a scene." Then the man with the stuffed jacket leaves the store. ... what the hell, Safeway. What. the. hell. read more

Someone who is upper management in Safeway should lose their job over the non-operating moveator and elevator. These things have been out of commission for far too long. Someone is not doing their job. There is a new sign telling customers that replacement parts have been order. Just how far away are these parts. At the end of June I left for a 12,000 kilometer expedition, and returned in the first week of September to the moveator and elevator sill out of order. Just ow far away are these parts because I just drove the equivalent distance of more than Halifax and back and you still don't have the parts! And since Safeway is too lazy to get of their asses to actually do something about their broke moveators and elevator you would think they would do everything possible to accommodate customers. Yesterday, I parked on P2 and took the stairs up to the store level. OMG! The putrid stench of urine is overwhelming! Can they not get someone to pressure wash their stairs? How hard is that? Has the Manager ever taken the stairs? What is going on with this Safeway? Why is there not a sign for customers stating Safeway has let go of the manager (who clearly can not manage) and hired a new manager? I would be fired from my job if I allowed this kind of inaction to happen at my place of employment. read more

I would have given it just 1 star based on the competence of the cashiers (2 separate instances) but I decided to give it 1 more star for the location, cleaniness, decor and the service of the floor staff. 1st Instance - A few months ago, my partner and I were paying for a few items including a bottle of POM with a coupon which would render the item free. It literally took the cashier a few minutes to study the coupon and figure out how to enter the code. We gave her that, granted there are so many different coupons out there from all manufacturers. However, after she entered the transactions, placed the bottle in the bag and moved on to the next item. She asked us to take the bottle out so she could examine if the coupon was for the right size. After a few minutes of studying? Asking a customer to take a rung-in item from the bag? After she re-examined the bottle, she didn't even put in back in the bag. Meanwhile, for a previous customer, she halted a long line of customers for 3 minutes because she voluntarily offered to help the customer to find something. The customer did not ask for it. 2nd Instance - Last Saturday, a different cashier. We were paying for our purchase with a credit card. Because my signature on the receipt was not identical with the one on the card, the cashier asked for my ID. How many people sign their signatures the same way every time. However, I thought it was good security measure for customer protection so I was grateful for the request. However, upon returning the ID to me and after I had placed it back in my wallet, he asked me for the ID again because he thought the name on the ID did not match the name on the credit card. Isn't that what he should have checked during the 1st time round? What was he doing when he first had my ID? Just twirling it around? Everyone knows that Safeway is beat out by Superstore and Safe-On in terms of prices. Urban Fare has better deals when their items go on sale. If I want to buy quality food, I go to Whole Foods or Capers. I really wonder where Safeway comes in. Service? Not based on my experience. read more

I still can't get over how much more expensive things are in Canada when it comes to dairy, meats, ice-cream...just to name a few. It also took me awhile to find stores where I'm not breaking the piggy bank just to buy sad looking veggies or discolored meats. After exhausting most outlets, I must say that this Safeway is the best resource. It's a pleasant experience since there is a parking lot underneath the grocery store, the neighborhood isn't sketchyand the interior is clean. Thus far, the workers have been nothing but helpful and pleasant (whenever I ask for more produce on sale to be put out, they immediately come back with a fresh supply for my picking). The best kept secret of this place is FIRST TUESDAYS of the month. Now with tax increases, I need to save, save, save and every little bit helps. You know how you get a receipt and you see how much you save just by shopping there? Well, it's nice to see how much you shave off on specials, but on every first Tuesday of the month, you get an additional 10% off your bill!!!!!!! Happy shopping, people. I know you'll love looking at your bill for once, too....even it if it is but once a month. =) read more

Ok ok, I know I'm only 2 blocks from both the downtown Urban Fare locations but today I didn't feel like spending $5 on a grapefruit and I also wanted a little exersize. Come in Safeway. I lived near a safeway for almost 10 years so I became accustomed to the store and what to expect but since moving downtown I am bit closer to the above mentioned, pricier chain. Actually too close. Anyway, the service was good, the store was clean and I found what I needed for a decent-ish price. Plus, I got a little bit of exersize. Not bad at all. read more

Safeway Pharmacy - Robson Street - I switched form London Drugs to Safeway Pharmacy on Robson about a year ago .. what a mistake. Consistently my experience has been Borderline Rude Customer Service - No customer Service Skills No privacy, just lay out your items where everyone can see it with no concern for client privacy The rudeness alone was enough for me. I changed over today to Shoppers on Davie what a difference. Well organized, quick service and very private, they place cliens items in private white bags. Bravo Shoppers. I'll never use Safeway Pharmacy again and have also stopped shopping for food items there as well since Sobey took over .. high prices .. read more

I've only used this store once while staying at a nearby hotel (the Riviera an A++). I went fairly late in the evening. Hmm, just noticed Yelp's categories don't list this as a grocery store (florist, deli, etc.). While it has those, it's a grocery store. Just in case anyone is confused :) I sent Yelp a message, so perhaps that will change. This is a more urban Safeway. It seems that means its prices are higher, but it has (some) more high-end stuff. I walked from the hotel. The Safeway parking lot looked large, covered by the store, reviews say free while shopping. That is a big deal in this type of location. What I bought was ok but pricey. The cashier was fine, in a dull way... Nicer than the Whole Foods' one across the street. As a note: I went to the Whole Foods. across the street. I found its prices just as high on what I noticed, but the selection was much better. I.e. fancy cheese at Whole Foods at similar prices to meh generic cheese at Safeway. This Safeway is not a bad store, but of the two I'd take the Whole Foods. If I'm going to pay $$$, I want fancy. read more

INGREDIENTS FOR A HEADACHE AND HASSLE!!! This Safeway has an incredible staff and a great selection of most everything you would want. However, the prices are ridiculous and the management inadequate. I have tried to shop here because it is on the way home and just off my bus stop, BUT, it just won't work. I want to support Safeway because they are a union shop, but that is just not enough now. They have installed a new card system that won't accept my debit, either of my two Amex cards, nor either of my Visa cards. I know this because after gathering my groceries this evening, a 20 minute adventure and 5 minutes in line, I am told that "our new system isn't working" and everyone behind me had to move to a new line. Now, for me they offered nothing except excuses. "your cards aren't modern enough," and "are you sure you have enough in your accounts?' all the while admitting that this is happening to dozens of their customers. The manager, even when prompted to, never said "sorry"-how unCanadian is that?-nor offered a coupon, nor a discount but just a "well, I will make a mental note about this and talk to someone in our cash office." Safeway obviously does not want my business, not even when I beg them to take it. The real problem here is that I am a dummy for even trying. I guess the universe is telling me that supporting a store because the staff is union is a bad idea. Oh well, if Safeway apologizes, that is the manager, not the building, and asks me to return with an offer of at least a 5 dollar coupon...nah, that won't even do it. I need a real apology and some actual discount. 5 dollars I can save on the purchase of two items from a store nearby. Safeway, kiss my debit! read more

Very unfriendly place! Some cashiers are rude and no polite. They don't greet customers for shopping . Washroom is very uncleaned and smelly. Shopping carts also. It used to be very friendly, clean and enjoyable place for shopping. Now, everything is changed. I think it's up to Management. read more

This location has gone down hill since the new ownership took over... Yesterday the pre bagged fresh salad shelves were practically bare. They had no spinach in the entire store and the beets and cucumbers on the floor were literally rotten! This was despite having a grocer working on the floor- how do you not notice squishy beets and moldy cucumbers? I have had this experience multiple times now since Safeway ownership changed and the Davie location closed down. The Robson location consistently either doesn't have a few items on my list (usually they are sold out and "waiting for delivery") or the product that is there is not appealing to buy. The 2 positives of this location are the friendly staff and free parking- which is the only reason I continued to go back. read more

I can't complain. In view of the fact that I live very, very nearby, I have no other place to get groceries. I've made a habit of shopping here, so I can go up and down the aisles with my eyes closed and that's not a bad thing. I even have lunch there sometimes when I'm really lazy. Try to miss the school lunch hour as there is a high school a few blocks up and you don't want to eat lunch with a hoard of screaming children (in high school...I know...) laughing, scrambling, and BRAT-ting (you heard me...it's when the action verb for 'being a brat') around the eating area. Hot tip: only shop Safeway deals. There's no complaining it's too expensive if you spend wisely in any Safeway. Choose you dinner according to the Safeway deals! 30 Day Yelp Challenge - 9/30 read more

Good service and attitude. Very organized Safeway and quite a few items obviously from food and drinks..packaged, frozen, a few cooked items, to daily and home supplies, to shoes/slippers, and more. Decent location with bus stops at walking distance. read more

Very large Safeway with a strange access. There's a doorway to an escalator/people mover taking you up to the second floor (or first floor if you're thinking US). Nice selection of produce and the standard Safeway offerings. I liked their peanut bar: different peanut mixes and peanut butters. Express checkout. US phone numbers are not recognized. Appears you accrue air miles. read more

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