I had major surgery so we decided to order groceries for pickup. I have watched Safeway staff in the store filling orders and they take little care. I warned my caregiver that Safeway staff don't care. They proved me right. We came home with our groceries and we were charged the wrong prices for some of our items and some of our food was not good. Both melons that were supposed to to be. $2.50 each. They charged us $5.00 each. One melon was so obviously rotten but no quality control. Second melon had a huge soft spot that your finger can go through . .We asked for a group of the tomatoes on the vine. What we. got was two tomatoes from somewhere. With the overpricing Safeway does one might think they check customers orders before leaving the store. Buuut nope read more

Safeway - Rotten melon - Grocery Near Me - Wenatchee, Washington

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Employee was helpful, helped me with a question about the app Too cold The PB&J reese's cups were after the checkout which was annoying that I had to go back and check out again Overpriced, but with the app there are great deals read more

I'm quite disappointed with Safeway anymore. They're frequently out of stock of very normal things. This isn't the occasional inconvenience but EVERY shopping trip they're out of stock of a great many items of organic produce (both fresh and frozen) as well as regular shelf items. And no it isn't because the company making it is out of stock because I can get it at Fred Meyer and Albertson's in town or with online shopping. It cannot possibly be that hard to anticipate customer demand, especially since Fred Meyer can manage to do it. Even Albertsons, SAME COMPANY, often has what Safeway is out of stock of. I've been using the drive up and go ordering. This is yet another thing they can't figure out but Fred Meyer has nailed. Twice now I've been given my groceries, driven home, and discovered they didn't give me everything I ordered and paid for. Once, they gave my husband several bags of things that weren't ours. My husband, knowing what we buy, told the person he didn't think that was what I had ordered. She didn't listen and sure enough, it was someone else's order. It doesn't really save me time when I'm constantly having to drive back down to the store to fix their mistakes. The bags they're using smell terrible - like chemicals and old cigarettes. It's disgusting and it stinks up my car and my home. I have to throw them away and air out my car and house immediately. Their gas pumps are managed so stupidly - they block off pumps constantly that are in perfect working condition. You may ask why I'm giving two stars instead of one. Partly because the organic produce is better quality here than Fred Meyer. And partly for nostalgia. I've been coming to Wenatchee Safeway since I was a newborn and Safeway was in the old Hastings building (shout out for Brucie - she was the best!!). But the Safeway I'm seeing now is pretty well unrecognizable. Bad service. Bad inventory management. Bad hiring (you really can't find people who can manage to put together a whole order and make sure that order arrives at the customer's vehicle?!). Where else can I go? Winco doesn't have organic produce really. Fred Meyer doesn't have great quality produce. WNF is grossly overpriced with their produce and has minimal variety. We need Trader's Joe's in here. Badly. read more

Just moved here in September and can we can never seem to get the signature select plain sparkling water 12 packs. These are NEVER stocked and it's very frustrating to say the least when trying everyday to get them. Quit advertising product you're obviously not going to stock, especially when it's YOUR own brand. And yes, I've tried daily, asked employee just to finally have them bring them out. Waste of my time for 5 months!!! read more

It's 4:45PM on a Friday before the Labor Day weekend... and all but two pumps are working because the attendant's about to be off shift...?!???!!??, SERIOUSLY ?!? read more

This review is for the DELI. HEALTH CODE PROBLEM. The service in this deli is awful. I went on Saturday 8/6. The person was so slow it was unreal. The person in front of me in line kept apologizing. I ordered 1 pound of salami it took at least 10 minutes to just cut the meat. By the way he gave me a 1/2 pound. He was just not interested in this job. The area seemed dirtier than usual and chaotic. All said after a long wait for a pound of another meat I was out of deli purgatory. Today I opened the salami to make a sandwich and it was mixed with several other small pieces of meats from who knows how long ago. It was gross. I didn't think to take a picture until the last piece I was picking out. BE CAREFUL FOR FOOD POSINING FOR LACK OF CLEANING THE SLICER AND CROSS CONTAMINATION FOR THOSE WITH ALLERGIES. I will not be coming back. read more

Safeway - Pieces of other meats in the meat I purchased - Grocery Near Me - Wenatchee, Washington

The bakery section it full of very sweet people! They also made my mom a beautiful birthday cake, I'm so happy with how it turned out my mom loves it! read more

Safeway - a birthday cake decorated with flowers - Grocery Near Me - Wenatchee, Washington

My mother in law who works for the Safeway in Tacoma special ordered this cake in Wenatchee for my birthday. Sabrina was so helpful in creating such a beautiful cake for my birthday while we are on vacation in Leavenworth! The cake was so delicious & so pretty! The bakery at this Safeway was so helpful & friendly. I loved my birthday cake so much! Wonderful customer service! read more

Safeway - Mermaid Birthday Cake! - Grocery Near Me - Wenatchee, Washington

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So I may be a little biased because my first job was a courtesy clerk at the Safeway in Sunnyside, WA and overall Safeway reminds me of home and comfort. But anyway, the store here in Wenatchee is very well maintained and stocked. The cashiers are friendly and the staff in the departments are usually very helpful. I know that the worker in the meat department was very patient and helpful with me answering my questions and making cooking recommendations for dinner. Love going to this location, as I can always find what I am looking for and the service is great! read more

Everything is always burnt in the deli. Had to ask the guy behind the counter to pick through the corn dogs to find one that was ok only to take a bite that was hard as a rock. Not the first second or third time this has happened. you guys suck read more

Helpfull staff that goes out of their way to help, thank you, awkward situation was made to be much easier by your caring staff thank you !

No masks required during a pandemic. Shameful. Not worth the risk, shop where they value employee and customers lives. Deleting my Safeway app and their revenue just fell over $5000 a year from this formerly loyal customer read more

I was checked out by a person by the name of Theo. She had dirty nails and told me to "deal with it" when I asked if they had any of my favorite coffee creamer in stock. Incredibly rude. Her mask was below her nose and she kept sniffing up her snot. Disgusting. She was slow, not courteous, and needs to learn how to do it right. I've worked in service and this is purely unacceptable. However, the Starbucks was nice. I will take my services elsewhere, Albertsons is nice, and smells better too. read more

Went in on Sunday, Labor Day weekend, and no one was enforcing the mask mandate. I counted seven adult customers without any kind of facial covering. I won't be going back! read more

I was surprised at how clean this safeway was. I actually found an employee within a minute of looking (needed to find the bathroom), which leads to why my review is a four star, instead of five. A lot of people, like me, travel through on our way out of the state or to Chelan. That said, we usually look for something better than a gas station to make a pit stop, so please keep your bathrooms clean! Parking and everything else was good, so for anyone looking to make a pit stop, I would definitely recommend a stop here... read more

Worst experience that I EVER had at a Safeway. I'm in town for work and came by around 9pm on a Friday. No self check outs, only two lanes open with long lines. I guess 3's a crowd doesn't apply to this location. The checker was SO slow and the person in front of me was doing multiple transactions for her various WIC and Food Stamp items. Usually I avoid ALL grocery stores the 1st-9th of every month for this very reason. When it was finally my turn I asked the cashier why this location doesn't follow the Safeway 3's a crowd policy and she responded with... "oh, I didn't know my line was long!" Umm are you freaking kidding me!!! I was so annoyed. Plenty of other grocery stores in this town. I will be going somewhere else next time I'm in town. read more

Why can't they have prescription ready? They told me 30 minutes. Came back after 1 and a half hours and not ready. Grr! So here I stand waiting. read more

Deli service is slow, poor customer service, and cant make a decent sandwich or featured signature deli item. Not just one person but the whole crew, compared to other safewsy delis, this one is a zero on a scale of 1 to 10. Safeway needs to learn how to manage a store. read more

Wenatchee Safeway is clean, but the self-checkout was removed, which is ridiculous! I found the staff polite. One other problem is the checkout lines are ALWAYS crowded. If I see any change, I'll update my review! read more

Usually I'm good going to this store, but today I left with a bad taste in my mouth. Evidently I'm not perky enough for them. I'm in line paying for my stuff and when the short brown haired lady ask me how I was I said I was fine but it wasn't in the correct tone it would seem. I'm a tired mom of 4 (includes twin toddlers) with stuff on my mind. They said I sounded like Igor from Winnie the pooh so they started imitating my saying I was fine. It was funny for about 2 seconds but they kept it up and as I was still nice and said have a good day, the dumb blond bagger did it again. Fucking irritating. read more

The only reason I get groceries here is because it is close to my work. The prices are high but they try and make you feel like you got a good deal with their rewards program. I wish we had a fred meyer on the wenatchee side read more

As far as this chain of grocery stores go this one seems to be a middle of the line store. The aisles are clean and stocked and the staff is helpful, but sometimes overly solicitous. The parking lot is convenient to get in and out of because the store is situated on an intersection with a traffic light. read more

This Safeway is very dirty inside. We went to order food at the deli and the counter was very dirty with food debris all over. It looked like they hadn't cleaned it all weekend. The food handlers were NOT wearing gloves. It makes your stomach turn to observe this, especially when they are handling YOUR food! They stopped selling the baked chicken pieces and only have fried. There doesn't seem to be any regard for putting out a healthier product. Even our server couldn't understand it as this person said it was a very popular item. The store is conveniently located and the parking lot was nice, plus had a gas station onsite, which was very convenient. That's about the only positive things we can say. With the right management, I would think they could fix these issues very quickly. Hopefully they pay attention to their reviews. read more

Like everyone else has said, Im not going to wait 25 minutes at 8pm or whatever hour (doesnt seem to matter) to buy 5 things. I seriously don't know what happened, it didn't used to be this bad. It's the closest store to me but I avoid it now. Who has time for that? Ive literally waited 20 minutes at like 11pm, we only shop at Grocery Outlet now. read more

I would go elsewhere for prescription unless you have time for multiple visits and constant letdown. The people are nice enough here but never seem to get it right. Maybe it's the system but whatever the case I'd go somewhere else. Plus Safeway is always a monster traffic jam and backed up lines. Total nightmare. read more

Floor and bathrooms need to be clean. Love to use the free WI-Fi. Always boxes in the aisle I've almost tripped on a box. I started to not go there anymore. read more

5 items and it takes 23 minutes to make it through the check stand, with the self checkers that were recently removed, it was a 5 minute job. One star, Safeway. ( Fred Meyer is 2.5 miles away... they have better prices and better customer service. Guess I found my new store! ) read more

The pharmacist at this Safeway was extremely rude and disrespectful; she called her customer a liar and was trying to tell him that he had to buy the medication for his wife that died two days earlier. She had no right to yell at an elderly man that just wanted to get his medication, and when she proved herself wrong she continued to yell and call names. She was completely disrespectful and I will never go back. read more

It takes longer to check out than getting groceries. They used to have self checkout but decided to go backwards in time and remove them so everyone is forced to wait for cashiers like Joan C, who clearly should have retired 10 years ago, check you out. All of the cashiers are terrible and slow. The lines are always long especially at the pharmacy. This is definitely a place to easily spend 2 hours...you know, if you have absolutely nothing else to do!Never fails, every time I go to this location, I leave shaking my head. The only reason anyone would disagree with this is if you're related to Joan C or you have nothing better to do than spend 2 hours at Safeway. There's plenty of other options, no reason to waste your time going to this Safeway. read more

I do not go to this Safeway very much, but I have when the East Wenatchee one doesn't have an item. The employees that I talked to when looking for something specific were very nice. I also am really impressed with the produce at this store. read more

Best vegan selection in town. Awesome produce section. Tones of organic. They can get anything if they don't stock, just ask. Purchasing manager was very kind. read more

I've been going to Safeway for prescriptions for about 3 years now, and sadly my experience has just gone downhill. The pharmacists are friendly, but the assistants are sometimes just rude. My wife and I called the night before asking for a refill on her medication, and the pharmacist said they would fill it and it would be ready the next day. So we show up to the pharmacy at 5:30 to pick it up. We had to stand in line for roughly 10 minutes while they helped 2 other people. When it was our turn, the lady at the counter just starts walking around looking for it. It took her a good 3-4 minutes to find the basket with our stuff, only to find out that the one we needed hadn't even been filled and they had to order it. There was zero communication that they had to order it, otherwise we could have made arrangements with her doctor so she could have her medications. Very displeased with the service, the lady helping us even took time to chat with her coworker while looking for our stuff, getting distracted and taking more time to find our stuff. Needless to say, we will be finding another pharmacy. read more