TL;DR: This program has excellent group therapy and several outstanding providers, but my…read moreexperience with individual therapy and the handling of consent and billing issues significantly detracted from my overall care. I am giving this program 3.5 stars, and I want to be clear that I would have given it 5 stars were it not for my experience with individual therapy. The group therapy component was excellent. The clinicians who facilitated the groups were knowledgeable, compassionate, and created a genuinely supportive environment. I found the group work to be meaningful and beneficial to my treatment, and I am grateful for that part of the program. I also want to specifically acknowledge Hunter and Juan, who facilitated group therapy. Both were thoughtful, compassionate, and skilled at creating a safe and respectful group space. Their groups were grounding and well-run, and they made a meaningful positive impact on my experience. I would also like to recognize Albert, who was a wonderful provider. He was attentive, compassionate, and supportive, and consistently made me feel heard and respected. My interactions with him reflected the level of professionalism and empathy patients hope for when entering treatment. Unfortunately, my experience with my assigned individual therapist, Emily Tully, significantly impacted my overall care. I entered this program during a period of significant emotional distress and was actively seeking care, support, and stabilization. In my experience, the individual therapy I received did not provide that. Throughout my sessions, I found her to be emotionally unavailable and dismissive, particularly during moments when I was vulnerable or struggling. I have participated in several treatment programs over the years, and this was the first time I experienced an individual therapeutic relationship that felt consistently cold and lacking in understanding or care. When I shared openly, I often felt met with a critical or judgmental tone rather than curiosity or support. The approach felt directive rather than collaborative, which made it difficult to engage meaningfully or feel safe expressing myself. I also want to note an experience that felt particularly discouraging. Emily was aware that I was pursuing additional treatment to supplement my care and that I would need to miss a day in the program for that reason. I was told I would be required to provide a written note for each absence, despite having already signed a release authorizing her to communicate directly with the other treatment provider. While I understand that documentation requirements may be part of program policy, the way this was communicated felt corrective rather than supportive or collaborative. This approach felt unnecessarily rigid and non-collaborative, and left me feeling unsupported in my efforts to responsibly manage my care. Additionally, I believe it is important for prospective patients to be aware of the program's laboratory practices. The program utilizes an out-of-network laboratory, with individual lab tests billed at approximately $1,500 each. I was not adequately informed of this in advance. When I expressed discomfort and clearly stated multiple times that I did not consent to assuming financial responsibility for these charges, I was repeatedly told by Emily that signing paperwork accepting financial responsibility was required. My concerns were not met with understanding or discussion, but rather with continued pressure to sign despite my objections. In a therapeutic setting, compassion, collaboration, transparency, and respect for patient consent are essential. While the group component of this program -- and providers like Hunter, Juan, and Albert -- were strong, my experience with individual therapy and the handling of billing and consent issues fell short of those standards and significantly impacted my overall experience.

Although I was initially resistant to attending a program at GenPsych, primarily because of the…read more6-12 week commitment, I am exceedingly grateful that my physician required me to enroll. Their outstanding curriculum inevitably leads to a steep and necessary learning curve in emotional regulation, mindfulness, and wide variety of critical skills that can lead a calm, balanced, and healthy life. For those of you who have experienced CBT and remain on-the-fence about this approach, I am happy to report that GenPsych moves the needle to another level and I view their CBT offerings as a program on steroids (a good thing). Additionally, the 1:1 counseling was superb as well, leading (so far) to lasting change, which reminds me of these lyrics from the musical, "Wicked," "Who can say if I've been changed for the better? I do believe I have been changed for the better And because I knew you... Because I knew you... I have been changed for good..." Choose GenPsych and be prepared to change for the better so that you can begin living your best life NOW! This group of experts will introduce you to own significance, your own self-worth, and instill healing that, for many of us, is long overdue.

Best therapist you could possibly get. Tim is a very intelligent and thoughtful person, not to…read moremention, an Ivy League graduate. He listens very well and gives great advice. I would highly recommend him for all my friends and family.

My wife and I are forever grateful to Kristen Estrella (therapist) for all the help and treatment…read morewe received for our daughter during the 2020-22 period. At a time when almost all therapists refused to see patients in-person during the early months of the pandemic, Kristen was so accommodating to provide both in-person and virtual sessions, whichever worked better for our family any time our daughter needed therapy. Kristen is extremely patient with the kids and is a great listener. She always came up with bright ideas to address any concerns we had with our defiant child, and always made sure to follow up with us to assure we were making progress with regards to the treatment for that concern. In total we had almost 40 sessions over a 20-month period, and we are more than happy for every minute and every penny we spent on the therapy sessions! I definitely recommend Kristen Estrella and the Lukin team to anyone in the Ridgewood/Bergen County area who is in need of a fantastic therapist for their child!

No stars!!!! Never actually saw Dr. Catherine Golfinopoulos, psychologist. Saw a therapist she…read morerecommended from her office for over 2 years. However, Catherine does the billing with insurance company. I will leave out the details of questionable billing practices to the insurance company. After I brought a problem to her attention that I thought I was helping to reconcile she turned it against me, accused me of untrue things, called me and my husband numerous times, even called and pressured me when I was in the hospital just out of surgery, emailed me and more. Never received any invoices or statements from this office yet I'm accused of being delinquent on payments when in fact I don't owe anything. On top of all of this she abruptly terminated my sessions with my therapist I was seeing over 2 years. That was devastating! She won't release my records. It's been 4 traumatic months dealing with her, the insurance company and trying to find a new therapist!!!! Stay away!

Have had excellent experience with this counselor. The customer experience is great along with the…read morehelp they provide in sessions. Highly recommend!

I just finished, yet again, recommending Pauline Carides to a friend. I no longer live in the area…read morebut when I did, I went to Pauline. She thinks outside the box, she engages, she recommends, she listens, and she cares. I see a poor review on here. To the person who wrote that review, I'm so sorry to hear that something went terribly wrong for you. It sounds awful. I can't imagine how it could have happened, though, so I'm scratching my head a bit. Pauline is very professional. Anyway, I highly recommend her, especially if you have a real sticky or unusual problem, or you feel you are "different" in some way. Pauline is an intelligent, creative, problem-solver.

I am a current patient of hers for the last 3 years and could not think of a better therapist than…read morePauline. This is my 3rd time in therapy, so I have experience in this area. Not only does she encourage me to change my reactions and behavior to help with my issues, but she's also an excellent resource for recommending other resources and techniques in many other areas. She keeps training and is very knowledgeable about a wide range of therapies, including ones that are not in her specialty. More than once she has spent her own time getting recommendations for me for family members who needed help. I highly recommend her and would not hesitate to refer someone to her. She is worth every penny I have spent because she helped me realize what I need in my life to be a happier and healthier person all around.

Working with Alicia has been a blessing for our marriage. She helped us learn how to share our…read morefeelings with eachother and communicate consciously and compassionately. We learned how to accept eachother more fully and to stop making eachother wrong for how we think/ feel. She gave us incredibly helpful tools and recommendations and always created a safe and validating space. We both felt understood and supported ... she is a true cheerleader for her couples. We're now closer than ever and so much of that is thanks to the foundation she helped us build. So grateful and highly recommend working with her.

I compare working with Alicia to GPS: Good & Productive Sessions. You have to do the driving, but…read morethe directions are reliable. And just when you think you might vere off the road , something she said comes to mind to put you back on the right path. Obstacles in the road, triggers (like potholes), know that all suggestions aren't meant to be listened to. Some are only meant to distract you. Got a flat tire, breath and find the right tool(s) knowing that conflict can sometimes be an opportunity for growth.You got this! Keep doing the work trusting that, in the end, it will all pay off. Trust the process...and Alicia.

I had an appointment yesterday as a new client. I was given the usual insurance forms to fill out ,…read moreincluding a 3 page legal document that rescinded my right to due process and stated that I agreed to binding arbitration with their insurance company. As an RN this was a huge red flag. Seems they are more concerned about law suits than womens health. I refused to sign the form and have to find a new Dr.I don't give anyone carte blanche over my health or my rights.

I've been a patient for 15 years. Before she stopped delivering babies, Dr. Sobel delivered my 2…read moreyounger sons. I trust her implicitly. I've never had an issue.

Just an amazing practice. Went for specific issues (back pain from pregnancy/flip the baby) and the…read morebaby flipped after just one treatment. I continued to go 2-3 times per week throughout the pregnancy and went from limping to walking with ease, even as I got bigger. Drs. Louise and Mary Ann really care and, in my opinion, saved me from a lot of issues. So grateful to have found them. And of course, Lori at the front desk is fabulous and accommodating!

Dr. Mary Ann is great! She has helped me and my husband tremendously!…read moreI have been going to chiropractors since my youth and she is the best!

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.

**PSA: TAKE YOUR LOVED ONES ELSEWHERE!** During our terminal…read moregrandfather's stay, Emerson failed to provide basic care, including withholding meals and critical comfort medications meant to manage his terminal cancer. The entire room was overlooked completely. When brought to their attention, staff attempted to deflect blame by claiming my grandfather was confused. However, both patients in the room corroborated the neglect, and a nurse eventually confirmed the failure around 11:00 PM, hastily bringing them minimal food. The following day, we discovered he had gone 16 hours without his required medication. Furthermore, staff repeatedly denied him physical assistance to use the restroom, instructing him to use an adult brief instead, despite him suffering from severe bedsores from a prior stay at this same facility (which previously resulted in a hospital readmission for suspected sepsis).When he expressed fear and requested to leave, staff dismissed his distress as mere "homesickness." Fortunately, we were able to transfer him to another facility the next afternoon, where he finally received proper medical and comfort care. No patient deserves this level of neglect, let alone a terminal veteran who dedicated 28 years of service to our country.