Todd and his crew helped fix our deck!…read more My family lives in the Oak Hill neighborhood in Southwest Austin and Todd came out to provide an estimate on the same day I reached out. We had some issues with wood rot and they quickly replaced the damaged boards and then restained the deck. I'm very pleased with the final product and it came out much better than I could have hoped for. Would highly recommend to anyone in the Austin area!

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

All very professionally done! Mike came out to look, was extremely professional and thorough in…read morehis exam of our deck which needed repairs. He took the time to explain what would happen and took time to answer all questions. The workers were great and paid attention to detail by taking their time. Overall would not hesitate to recommend! Lynn

We recently reached out to Mike to refinish our deck. They went over and above in addressing little…read morepoints, going over every piece of work and doing it in good time. Highly recommend.

I worked with Ashley on getting a quote. She was prompt to answer any questions I had and explain…read moreto me my options. We had to wait until we were finished with some other construction before we could do the fence and Ken and Ashley were very helpful and worked with us about shifting the schedule to accommodate our construction. Once we were ready to go the crew came out and were professional and helpful talking about the project. They got right to work and even though Ken told me it would only take two days I didn't believe it could be done that quickly. Ken was right and the crew worked their tails off and were very efficient and cleaned up very well. I would recommend Georgetown Fence and Deck and will be using them again when I can.

After getting several quotes, we chose Georgetown Fence & Deck to install an ornamental metal fence…read moreat our new home. Pricing was similar to another vendor, but Georgetown won out because they seemed better equipped to work with our restrictive HOA to navigate approval for a puppy picket fence. Their responsiveness and ability to fast-track paperwork gave us confidence--and they did deliver on that. We wanted a rackable puppy picket design, which most companies couldn't accommodate. After some searching, Ken (the owner) located a sample panel that seemed perfect. He showed it to us in person and said he could weld a fence to of that type for a small surcharge. We signed, paid a 50% deposit, calendared a date, and believed we were set. The very next day after paying our deposit, Ken informed us the sample panel was unavailable nationwide, with no new stock for months. Already under contract with him and having to let our dogs out on leash for a month, we reluctantly settled for his only other option: a standard rackable fence with puppy mesh. Ken did reduce the price to reflect the substitute panels, but charged full price for the puppy mesh. Given the frustration of losing out on the fence we'd waited for, comping or at least discounting the puppy mesh would have shown goodwill. Instead, we paid for something less than what we bargained for; a compromised design that's a challenge for yardwork. Our neighbors (also Ken's customers) have shared their displeasure with weed-eating their side of the puppy mesh with us on more than one occasion. To their credit, our installation went smoothly without a hitch and on time. Georgetown uses a blend of Portland and quick-set cement so the job is done in a single day. That worked for us, though some might prefer posts to set up overnight. By mid-afternoon, our fence was in place. Still, the end product was not without flaws. The fence looks good from a distance, but, up close, some welds are inconsistent, and a few welds are incomplete with visible holes. The gate hardware was bare minimum--no self-closing hinges, no key-locking latch. When I later asked about upgrading the gate hardware at my expense, Ken dismissed it as no longer possible and told me I didn't need it. Meanwhile, our neighbor's installer provided higher-quality hardware as standard. This was our first metal fence, and we relied heavily on Ken and his experience for guidance. In hindsight, it felt like we weren't offered the best options. There were also issues with our sprinkler system made obvious by the fence installation. Ken hinted before the contract that he could help if our builder misplaced irrigation heads relative to the property line, which happens often. Sure enough, our builder's irrigator missed the property line on several heads. When I called, Ken's only suggestion was to "call the builder yourself." It all worked out in the end, but the help implied up front was ultimately not what we would have hoped. After two months, rust was already showing at several welds. Nothing catastrophic, but disappointing because that means painting over the weld spots was inconsistent. I'll just touch it up myself rather than engage in another conversation. Maintenance is on me, sure, but after only three months? In the end, Georgetown delivered a decent fence at a fair price--just not the one we contracted or the quality expected. Scheduling was quick, and installation was efficient. However, the hit-or-miss welding and paint quality, budget-grade hardware, and limited assistance on sprinkler issues left us underwhelmed. Even their HOA connections ended up moot since the fence they ultimately installed didn't require pre-approval. And while Ken did adjust our project total to reflect materials actually used when the original materials fell through, paying full price for the less desirable puppy mesh solution we never wanted left us with a bad taste. Would I say don't use Georgetown Fence & Deck? No--they're competent, reliable, and can get the basic job done. But if you do, no matter who you go with: 1. Get written confirmation the materials you want are in stock before paying a deposit. 2. Do your research and nail down every detail up front in writing. Don't assume options will be available later. 3. Get promises in writing and in your contract. In short, for a functional standard metal fence installed quickly at a reasonable cost Georgetown Fence & Deck is fine. Look elsewhere if you desire higher quality workmanship or more flexibility in design and feature choices.

Our old pressure treated deck was well beyond its useful life and needed replacing. We decided to…read morereplace it with composite decking. I found "ATX Fence and Deck" through online reviews which were almost all totally positive. Jared came by and surveyed the job. The old joists were 48 in. on center (believe it or not). He recommended replacing the entire framing with joists on 12 in. centers so the composite decking would not sag over time. We went with his recommendation. I AM SO PLEASED WITH THE OUTCOME! THE QUALITY IS EXTRAORDINARY AND THE RESULTS ARE BEAUTIFUL. Jared communicated frequently, he was flexible, he and Thomas arrived when they said they would, they worked straight through until the job was complete. The framing is super sturdy and the final product speaks for itself. Look at the pictures! I cannot recommend ATX Fence and Deck any more enthusiastically. Good job Jared! Contact information: ATX Fence and Deck, (512) 902-8877. I suggest texting instead of calling. Jared responds to texts quickly.

Last month we had some pretty gusty winds that snapped one of the post on our gate side fence…read more Jerad was up front saying he was backed up w jobs that it would take a week or two. 2 days later he said he had a cancelation if I was interested in bumping up the timeline. Heck ya I was! Jared and his assistant came at the designated time, allowed me to work in my home office while the 16ft fence with gate was replaced. Hell of a job, looks great, and he beat 3 other quotes. Quality, top notch, and super easy to work with! Fred - In Round Rock!

I had a small section of my deck that that I wanted to replace (13 -16 boards). I had 2 photos of…read morethe area. They replied back saying that the whole deck needs to be replaced. That's a bunch of crap. They don't know what the rest of my deck looks like. They never bothered to come out and look at it. This rest of my deck is in good condition because it's covered and out of the elements. The area of the deck I want repaired is uncovered and exposed to the elements. This company is a joke and all they want to do is upsell you. Beware of this company!

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

I want to express my gratitude to Scott who's part owner of Fence Maxx and his crew. They did an…read moreexcellent job building my new fence in Pflugerville. Not only was the work top knotch but their customer service goes above and beyond. After the work was completed I noticed some pickets and a 2x4 that weren't the best. Without hesitation Fence Maxx came out and made everything right. That's what impressed me the most because they didn't forget about me. Lastly, with prices rising on everything Fence Maxx provided me with a really good quote for my large backyard. As a retired ARMY veteran I salute this company for being one of the BEST fence companies in and around Austin. Blessings, Israel Gonzales SFC (RET) US ARMY

From beginning to end, we're very pleased with our FenceMaxx experience. The cost was reasonable…read moreand the process proceeded quickly. Interactions with Brandon were helpful and professional. Armando and Angel did a great job with the construction. Brandon and Armando were especially patient in responding to all of my questions (and some requests). Very smooth. We'd definitely use them again.

It's been three years since Jerry and his team replaced our ageing cement patio and walkways with…read morepavers. Due to the drought, and what appears to be a resultant sink hole in our yard, our beautiful walkway needed adjustments. Jerry and Caleb responded quickly and provided the needed repairs. It's rare to find this level of integrity and commitment to long term customer care. We highly recommend you consider them for any future projects.

We contracted Signature Pavers to widen our driveway (3 ft wide X 30 ft long). Jerry came out to do…read morean estimate and made a suggestion on paver color and style. He said it would match our house brick very well. Jerry was spot-on! The pavers are a perfect match. Caleb and the crew showed up early and stayed late to finish the project in one day. Caleb was a pleasure to deal with and was always on scene to manage the crew. They had to come back a few days later to seal the pavers, due to rain. Communication was outstanding with Caleb. All in all, we are very satisfied with the end product. It's exactly what we wanted. Signature Pavers delivered! I would highly recommend this company for your paver project.

Absolutely cannot request Chin more! He was great! Looking at what our backyard looked like before…read moreand after, there are not enough words of how gorgeous it is! We enjoy spending time in the backyard now. He was reliable,always showed up, respectful and really did above and beyond what we imagined. We're now looking forward to doing more work for us. He is literally one of a kind in this day and age regarding getting projects done. He is absolutely amazing at hearing what we wanted and putting it together. I wish I can give him as many stars in the sky!

Great pleasure having Chingis and his team to build our new deck, plus a tree bench! Now my husband…read morecan enjoy a nice deck for his backyard BBQ. Chingis really took pride in his work, and attention to every detail. Very professional, communicative and reasonable pricing. Can't recommend more!