Thank you so much to Dr. Mamo, Mila, and Robin!…read more They were able to get me in right away for a tooth repair after I chipped my tooth. Dr. Mamo is the best dentist I've ever had. Not only is he highly skilled, but he's also one of the friendliest and most genuine people I've met in my life, along with his staff. Dr. Mamo and Mila not only restored my smile, but also my confidence!

Dr Mamo and the team are amazing! I won't go to any other dentist even if they take my insurance…read more Well worth the extra cost to feel confident in the staff. I've been dreading going to the dentist because I've had a lot of bad experiences but no longer! So happy I found them!

If it was a review just on the Dentist and Hygienist then I would say the level of care is average…read more It's however the staff , specifically when it comes to insurance and claims processing that brings this review down to one star. PATIENTS BEWARE! Today, when inquiring about insurance and billing, the insurance manager was down right rude. She failed to carefully listen and respond and instead was defensive, talking over me and then hung up on me. I caution all new and existing patients to read the fine print on your treatment plan recommendations before signing and getting treatments. They claim to "check insurance before an appointment" however upon arrival and making treatment plan recommendations they fail to tell you it's quite the contrary. (read the fine print). Why tell a patient "we checked your insurance and it is covered" and then share treatment recommendations that are not covered by your insurance? My 70 year old husband had fluoride added to his treatment plan (totally unnecessary) and it was NOT covered. We were duped by what they said and also what they chose not to share. Those sneaky little charges add up here and there and before you know it you are paying a couple hundred dollars, if not more. Shameful! I would never recommend this practice to anyone!

I have been coming here for three years now and I always recommend it to friends and family. The…read morestaff is always kind and efficient. The dentist is always very patient and nice. He makes me feel comfortable and welcome. They offer water, coffee, tea, warm blankets etc. Highly recommend coming here.

PLD has done an excellent and professional job caring for my teeth. Most recently I had a…read morefrenectomy (laser procedure to prevent continuing gum recession) by Dr Serg. I didn't even know I had a problem until I compared my gums with others. Yikes, glad Dr Serg caught it and skillfully corrected the problem. Thank you!! They could've improved my service by giving me more detailed printed aftercare instructions for a frenectomy. It's not the same aftercare as a tooth extraction, which I was given.

First I went in for a normal six month checkup n was told I needed a treatment plan that was going…read moreto cost about what a car cost . Don't know if they were talking about a30,000 car or a 300,000 car either way they were telling me I had to p uh t there kids thru college n that was not going to happen so I left being told my next appointment was for a full mouth impression that was 1200 n of course I cancelled the next appointment . It is really sad when a 74 yr old man goes into a dentist office n instead of getting a cavity fixed they tell me to get a new Hollywood mouth all I need is for my teeth to be able to chew no get a leading role in Hollywood. B we careful of the the dentist you Choose especially in southwest Florida

I am delighted to post an incredibly positive review of the Melanie Pugh dental practice in Bonita…read moreSprings. Like many of you, I relocated to this area and selected Dr. Pugh's practice because of the sign on the bullding that said "Gentle Denistry". How's that for a sophisticated selection process? However, I have been a patient there for a little over five years and have had four crowns installed in that time period. Each of the dentists and their assistants have been absolutely terrific. This month, I had Dr. Tracy Couillard as my primary dentist, and Sofia, as her assistant. They could not have been more caring or more professional. I am a difficult patient (hard for them to get my tooth numb) and they were very understanding (and quick once it was numbed!) It is now two days after the installation of permanent crown and I have no discomfort whatsoever. I just read a couple of negative reviews, and I can tell you that I never experienced anything but pleasant and professional care from this practice, including the extraordinary front desk staff (Carolina, Barbara and others). So it truly is Gentle Dentistry and I would highly recommend Dr. Couillard to any new patient.

I switched to this practice from another local practice that I was not happy with. My initial visit…read morewent smoothly with full explanations for what they were doing, full X-rays, cancer screening, gum measurements. Dr. Perry and her assistant, Claudia, were thorough and professional. I look forward to returning for my first cleaning in April.

DO NOT COME HERE! They told me to get a root canal done just for me to go to a different dentist…read moreand be told that the tooth is dead and can't be saved and that it has to be removed!!

THOROUGH examination and treatment, excellent communication, friendly, pleasant, organized and…read moreefficient support staff

This is a very well run dentist office. The whole team is friendly and considerate. Plus, the…read moreoffice space itself is clean and tidy.

Just like we all need work on our teeth to keep a healthy mouth…read more.. They need work on their front desk staff to keep and maintain their patience! From the beginning: I thought..oh how convenient..they are right next door to where I work out. Soo I walk in and ask..."do you take guardian insurance?" I was told yes. 2nd I was able to change my appointment from the 22nd to today the 16th. Cool. Great. About 30 min before the time I had to show up, I get a call saying some excuse about "we were having trouble with our portal and we found out that we actually are not in your hmo network." Said front desk lady cont....but we do have a 39.99 flat(if you pay w dc or cash) fee special." Again, cool. Great. So I show up on time...get called in. I let the lady know that im going off their special rate. She then comes back telling me..."thats fine but if you want your dental x rays released to another dental office...that will be an expensive fee." ... Folks reading this ...do you see a pattern here? They hide information from you! They are taking money from underneath you! Save your wallets....go to a more trusted dental office where everything is told to in 100% clarity.

Do not use this group. My husband used this group for his usual cleaning, and they said they…read moreaccepted my employer's insurance. Now, months later, Allie in billing refuses to do her job, and is telling my husband (and I) that we need to bill the medical insurance first and then bring the EOB back to them! Then, Marybell is also saying they are not in network! GO TO ANOTHER GROUP LIKE COMPLETE DENTISTRY THAT WILL ACTUALLY DO THE BILLING FOR YOU AND NOT LIE ABOUT BEING IN NETWORK...Don't use this group. They will lie and say they are in network, only to change their tune and bill you afterwards, and refuse to help.

Dr. Scott Johnson is absolutely the best. I had problems with receding gums and Dr. Johnson…read moreperformed a procedure to bring the gum line down with excellent results. Dr. Johnson is very professional, competent, and caring. Throughout the procedure, he checked to make sure I was doing ok, and had no pain. Additionally, his staff is very professional and helpful. Please see before and after pictures. I simply can't say enough good things about the procedure and the results of my beautiful gums.

Always a pleasure. The staff are professional and the office is clean and beautiful.read more

Dr. Conte is really good. Thorough, thoughtful and precise ... exactly what you want in a dentist…read more The staff is always helpful too. 4 years and never a poor experience.

If I could give less than 1 star, I would…read more I had a root canal and crown done here, and it has been a nightmare. Three weeks after the procedure, I was in severe pain because part of the nerve had apparently been left behind. When I returned, I was told to wait for it to die on its own and I was charged over $200 to be told they didnt do thier job correctly. Now, one year later, I have an infection in the same tooth because the root canal was apparently not cleaned all the way to the bottom. I now need additional treatment and crown reconstruction. This office has cost me a tremendous amount of time, pain, and money. Based on my experience, I would strongly recommend going literally anywhere else. From what I can gather many other friends and colleagues who have gone here have shared a bad experience.