This company provided excellent same day service. I appreciate the technician, Dylan. He helped…read moreme so much and the fee was very reasonable.

I had a garage door spring break. I called Veteran Garage Door Repair and the receptionist was very…read morefriendly and courteous. She dispatched a technician to my house the next morning and Jordan was able to show up a little early. He was very professional and did a GREAT job with my repair. All quoted costs were "out-the-door" with no hidden costs of fees. This company did a great job with following up with me ensuring I was satisfied with the repair. I HIGHLY recommend Veteran Garage Door Repair!!!

Called the company this morning about a broken spring on a garage door that would not close. Cody…read morewas at the property within an hour, did a great job, didn't try to upsell any service and was as thorough as could be. Highly recommend this company.

Excellent service and on time. Gave us great tips on how our garage door works that will save us…read moremoney and hassle in the future. Highly recommend!

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

Had a broken spring. This is the 2nd call I have made to them in many years and they are still the…read morebest in my opinion. They carry parts with them and can fix when they provide the estimate. Really knowledgeable and nice people. Will definitely use for the future.

Great quick service. Repaired the same day and good price compared to other companies. Thank you…read moreJon.

David with Texas Overhead Door came out today to replace some seals around the garage door. In the…read moreprocess, I locked the front door without thinking, and when he shut the garage door, we were locked out! I felt so horrible, but David was so patient and kind! Someone finally brought me a spare key, and he was able to resume his job. Thank you, David, for being so professional about everything:) I appreciate you! Suzi B.

Texas Overhead Door - A Regrettable Experience…read more I don't often write reviews, particularly negative ones, but I feel compelled to share my negative experience to caution others. 1. Incorrect Invoice Labeling: The garage door spring installed was wrongly labeled. It was listed as a dual-spring system but was actually a single spring. This kind of misrepresentation is unacceptable and misleading. 2. Inappropriate Spring Type: The spring installed was not optimal for my garage door and its weight. I was shocked to learn from other specialists that the type of spring used was suboptimal for the safety and longevity of my garage door system, which contributed to further issues listed below. 3. Safety Concerns: The most alarming issue was the safety hazard. The garage door, if disengaged, would fly through the rails and slam to the ground. I didn't know this was not normal (I'm no expert). But this is extremely dangerous and, according to even the business manager, should never happen. It's clear that the installation was subpar and did not meet basic safety standards. My new spring with a different company hold the garage door easily open in several position after being disengaged. Moreover, the spring installed by Texas Overhead didn't allow me or my wife to easy raise the door with our hands (too heavy). My new spring allows for easy and safe lifting. 4. Lack of Communication: The purchase was made during an after-hours emergency call, which understandably costs more. However, I was never informed that, due to the emergency nature of the call, the spring installed might not be optimal but merely one that was available and would "work and be safe." First, the spring was neither working properly nor safe. And second, it would have been helpful to know that a dual spring system would be more suitable for my door rather than the single spring that is not accomplishing basic functions (hold the door safely open and does not collapse once disengaged). I only had the new spring for 3 months. Even the manager admitted he may need to speak with his technicians about how they communicate with customers, especially on emergency service calls (these were his words, not mine). 5. Insufficient Warranty Promise: The manager promised to honor the warranty and attempt to fix the spring. However, by that time, my garage door opener system was already overworked, having to lift and drop an unsupported door for months. Plus my door had slammed to the ground, creating strain on the rubber seals at the bottom. This incident shattered my trust (if not almost the actual door) in the company's ability to communicate effectively and install a safe system. 6. Professional Opinion: Every garage door specialist I've consulted since has been appalled by the work done by Texas Overhead Door. Their feedback confirmed that the installation was indeed poorly, and unsafely executed. I don't often write reviews, but in this case, I feel it is necessary to warn others. I do not recommend Texas Overhead Door. There are many other companies that communicate better and can install a safe system. After just a few months with Texas Overhead Door's spring, I had to purchase a new dual spring system, which now safely holds my garage door in several open positions. The new technician even took the time to show me how it works, a level of service and education that was sorely lacking from Texas Overhead Door. Paying $170 for an emergency call should not also mean a lower quality experience. Overhead Door refused to issue a refund. And I could not accept their warranty as I could no longer trust them to safely install a spring or to communicate professionally through their invoice or in their emergency service work. I spoke with the manager over the phone for quite a while, and he is very well aware this review was coming. He accepted that just as I had to accept I was not being issued a refund.