My lesson I have learned from this experience is wait for a written contract or job proposal before…read moreselecting a company. Don't just go by what was said! I clearly stated what I needed done to include clean up. If I had something in writing I wouldn't be cleaning up after you left Brian. I had other quotes which included cleaning but I went with you since you took the time to come out and give me a verbal estimate. Yes, you cut and grinded the stumps. As for clean up you then told me it was not included. If I knew that I wouldn't have gone with you. I'm pretty disappointed that you changed what you said earlier. Plus with the additional day we had to wait I still didn't get a written proposal. Who the hell would just agree on the cutting and not clean up all the mess!

My experience with HTSC was awesome. Brian and his crewman were precisely on time and completed a…read moremuch needed tree trimming service in my yard. In less than an hour they trimmed an overgrown 20 ft Areca palm that was leaning heavily on several of my neighbors' vinyl fencing, chopped the trunks into pieces and loaded the trimmings onto their truck for disposal. Not only did they do an outstanding job in the process, but the fee was extremely reasonable as well. I highly recommend HTSC to anyone who wants excellent service given by genuinely good people! I look forward to calling Brian again in the near future for additional Tree trimming needs!

So I don't have a very big yard and when I decided to rent this place I thought that I could…read moremaintain it and get out on a Saturday afternoon to clean it up. Well after a year and watching the grass grow through the rock beds that the home owner strategically built I attempted to pull out every single piece. Boy was I in for a rude awakening. Not only was the grass hard to pull out but after a few hours hustling in the sun I only accomplished about a 2 foot x 6 foot section, that was only 10% of the total grassy area. Along with the over grown Ti trees and other weeds growing along the fence I threw in the towel and decided to call a professional yard crew. It just so happened that I was driving to work that week and noticed a work van with the company name "Extreme Landscape Maintenance LLC", I snapped a pic of the van and when I got home later that afternoon I called that company up. Harold answered the phone and he sounded so nice with a local boy accent. I asked if he pulls weeds and he said that they usually cut it down with machines but if my request is to pull weeds then he could have his crew do that. I booked an appointment with him and he brought his crew out, we had a nice talk and he really set my expectation as far as what his company does and how they operate, fine it was all good. He had three guys pulling those weeds out and they worked fast, I didn't want time to be a factor or them "milking the clock" so to say, so we agreed on a set price, it was a reasonable amount but I was able to get it lower upon agreement that I schedule them to come back on a bi-weekly basis. Im excited to know that my yard will look very clean and presentable from now on and I know the association was just about to come down on me for having a ugly looking yard. This is Hawaii and grass grows faster then a race car, Im so grateful to have found Harold and was surprised not to have found his company on yelp so im doing the honors of helping him out so that other yelpers can discover what a great company he operates.

Sadly updating my review for Harold. I had high hopes after he first cleared our yard and wanted to…read morehelp a local businessman out with a positive review. Unfortunately, his customer service and communication have proven abysmal. He just handed us over to another yardman ... yes, really. The work that his crew did helped our yard a lot, but the hassle of unreturned texts, last minute-canceled appointments after waiting for him to show up, and overall lameness with scheduling has been SUPER disappointing. We hope the handoff works out in our favor and that the new yardman will care more about our satisfaction than Harold did.

Steer clear of utilizing Kupukupu Landscaping to clean your yard, or to cut the grass on your…read moreproperty. It is run and operated by kevin yokomura out in Waipahu. This guy is very weird. His workers were assigned to take care of my mother's yard property in Nuuanu at her Nuuanu house that she used to own, and rent to tenants. I have paid him on a month-to-month basis to have two to three of his workers cut the yard grass at both my mother's Aiea and Nuuanu houses. His workers also happen to service a large property of a condo in the Makiki area, right next to my mother's house. The workers would always lend a hand to clean the driveway of our Makiki house property. All of a sudden one day, kevin and his low-life workers stop servicing our yards in Nuuanu and in Aiea. This happened around three to four years ago. When I called kevin yokomura to ask why his workers stopped coming to service my mom's house in Nuuanu, he never called me back. Kevin, if you're reading this rating, just remember Hawaii is a small island. You do this kind of inservice and ghost-off on your clients, you will get BACHI and bad reputation for doing this to your clients. Hope you guys go out of business! Just remember, you will not be forgotten, for abandoning service without notice.

Kevin and his crew were professional and did a great job installing our irrigation system. We have…read morea Japanese rock garden in our front yard, many orchids and assorted plants throughout our yard and our project was very challenging. But despite all of the challenges facing Kevin and his crew, they did a fantastic job. Kevin readily answered all the questions we had and we are very pleased with the end result. Would highly recommend Kevin and his crew to anyone interested in installing an irrigation system!!!

Extremely POOR customer service!!!!! I Contacted Tim on a…read moreMonday and he said his earliest appt was Saturday. I accepted and he told me he would call me about an hour before arrival. On Sat I didn't hear anything from him by 3 PM so I called him. He apologized and said he got tied up with another job and asked if he could come on Sunday and I said ok. On Sunday,Tim texted me about 2 PM and said he would not be able to make it and asked if he could come the following Sat and I asked if he was sure he would make it on Sat as I already waited around the house for him two days. He said he would and guess what. He never came and didn't even contact me to let me know. So two weeks and sprinkler system still is not repaired. Don't use them, they are not dependable!

Tim came out and diagnosed a bad anti-siphon valve...was willing to work while our house is in…read moreescrow! Total professional job and our system is back up and running.

Ruben came out on Friday and gave us a good quote and design idea for our backyard, By the…read morefollowing Wednesday our yard was complete. Great job, very happy with the yard.

Ruben gave us a quote for a 30K job to do our entire yard. We (stupidly) gave him more than 1/4 of…read morethe money so that he could "purchase materials." First red flag That evening we get a call from a blocked number that he is a liar and going to take our money and run so we call him to see whats going on. Supposed crazy ex-gf was out to get him he left us his passport and promised that he would get our yard done. Second red flag He grated our yard, brought some plants over a 10 day period. Never showed up because he was in the hospital for a day. Couldn't give us or have an associate give us a courtesy call to let us know he would not be here. Then came to us yesterday saying our money had been stolen by said crazy ex gf. Ok so now he needs more money to start. We bought the block ourselves so as not to give him the money personally. This was at the advice of our lawyer to just have him finish the wall at least so we get something out of it. He doesn't show up this morning. Tells me he is looking for a tractor he only has 200 dollars to his name. At this point we are out thousands with a yard all dug up. Told him he was fired he really didn't care. I take 98 percent responsibility for being a big time idiot for not going with a contractor like I normally have and doing my research. He said no problem he will be there in court to see us. Please, Please, Please do your research before hiring someone to work at your home. I usually do but he seemed like a good person and had beautiful ideas for our yard. Don't be a fool like me! Ruben is a con artist and a liar.

I called once, and got a response with a good quote and free delivery. However, when I was ready…read moreto install my sod, I called back 3 times, and left a message. This was about a month ago and I still haven't received a response. Ended up going with Hawaiian Turfgrass, which cost more, but at least they answered their phone.

After searching and calling around my husband and I decided to go with Turf Grass Hawaii because…read moreDerek was very helpful in answering all our questions prior to us purchasing and sod. Free advice is hard to come around now-a-days. We had to redo our backyard after my dogs tore up and delivery to Mililani was on time. The workers were really friendly and fast at unloading the pallets delivered. The sod was high quality with no brown spots or insects. We couldn't be happier with the finished product and have recommended Turf Grass Hawaii to all our friends.

I needed a hedge removed, and although price was very high I said okay because he'd do it next day…read more He also said he'd return if hedge started to grow back- which it did. I called for followup, he said he'd be there next morning; I waited, called back, he never came back. I feel that the stump should have been treated as soon as hedge was cut down, and it obviously was not. Wish I'd gotten other estimates before going ahead, my mistake.

Fantastic job removing the invasive trees from my property. They worked so fast and did a beautiful…read morejob. I am so thrilled with the end result. I would absolutely recommend them.

I waited to post giving Nick time to make the situation right. DO NOT HIRE. Nick initially was…read morevery responsive and we were excited to work with him. We gave him our deposit and then he never showed up. Texted and called him but he never responded. So disappointed.

Gave quote we paid deposit and he never returned. Took $400 dollars and ripped us off. Totally not…read morea good person!!!!!!