Great and friendly service great price to fast and very easy in and out very convenient location

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New Mexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location. read more

My visit was great. It was fast, cheap, and had great customer service. I paid only $19 and was in and out in less than 5 minutes.

Brutally rude to my mother! I've never seen such bad customer service in my life. It's very bizarre because my father had been going there for decades with ZERO issues. The guy was straight up yelling at my mom and said that she "scared him" and he told us like 3 times that if we don't want his business to leave. It was a kind of situation where it seemed like he labeled my mom as a "Karen" and just really flipped out on her, when all she was doing was voicing completely reasonable concerns and questions. (We were worried our camper wouldn't fit in the testing bay.) Looking at other reviews it looks like this guy is a complete sexist pig that is stuck in the 80s where it was more common to talk condescendingly to female customers. read more

Mapquest says this closed. Not so. Great service. Great prices. I've been going here for years.

Best price in town, always quick, easy and professional! Great customer service. Some places said they were closed. NOT true! I've been going there for years. ~$19 read more

I've been going to Saigon for years, and the few times I went elsewhere, I was unhappy. One time I went the emission people showed up and picked my car as a junker because of the mileage. The emission people had them test it 2 more times, and they the testing equipment. I got my certificate and that I can trust Saigon Express. read more

Quick, friendly and cheapest in town. It was only $15.99 plus tax and paying in cash.

I'm new in New Mexico and don't know how this works but when I got there for emissions testing, they could've told me that I already have the required sticker and not charge me $16 I didn't need to spend. That kind of dishonesty and money hungry attitude will eventually bite you in the ass. I only found out once I got to MVD by the receptionist. Baaaaaad business not helping your customers! How dare you take advantage of paying customers. read more

Saigon Express Emission Testing - Smog Check Stations Near Me - Albuquerque, New Mexico

It was quick and easy. The owner was friendly and helpful. Service was great. They charge fairly.

Fast, efficient, easy for my first ever emissions test in ABQ. I'd never lived directly in ABQ before, so never had to do this before. I was referred by Morning Star Auto to go here and they paid for it. read more

AVOID! Especially if you're a woman. The jerk who was manning the station was incredibly rude, to the point he told me to shut up as I was nicely trying to explain how his previous instructions to me had misled me. He wasn't gonna listen to anyone tell him that he has done a poor job communicating. He was done talking to me so he turned his back and walked away. Incredibly unprofessional. Rude to beat the band. He interrupted me about 20 times in a three minute conversation. Just an incredible jerk. AVOID. Go anywhere else. read more

I stopped here for my emissions test at lunch. I called in a banh mi ($5) to Vietnam 2000, which shares a parking lot and headed over. I parked in line, picked up my sandwich, and pulled in to the testing station 30 seconds later. The test was done before I could wolf down that sandwich. All those 1 star reviews - keep in mind that you pay for the test whether you pass or fail and all of the places ask for payment before they give you the results because people drive off without paying when they fail. You can't blame the operators if your car fails. read more

Incredibly efficient emissions test for $17.25! First time, but it was such a pleasant experience I will always be back when I need an emissions test. I was in and out in under five minutes--even faster than the more expensive Valvoline I usually go to, and it's a small, family-owned business. Love it! read more

Quick service was there less than 10 minutes and cost less than $20, will definitely use them for my next emissions tests.

First time to get an emissions test here. I barely had time to park when I was motioned into the service bay. The first thing I noticed was a sign that said "fastest Service in Town!" A few minutes later I was convinced ! Friendly, professional service here. Highly recommended. read more

Hanh was fast and professional. There was no wait and the price was unbeatable. 11/10 would go back again.

Don't do business with Saigon emission . The name mother fucker hanh just tell my son to throw his car away that his just buy. My son just wanna know how to fix car so he buy a 1991 Honda Civic and is fail a mission test And he say go throw ur car away and go to Tokyo's 6 and buy one for sure u will pass Emission. So this mother fucker just judge My kid by driving a old car. read more

I came in yesterday for a quick and painless emissions test. When I arrived, their was a car in front of me but I waited all of one minute before my car was up. The test was quick and seemed to follow the book as far as I could tell. Unfortunately, my car failed the test, but I did receive a printout with the code for the failure and based on that was able to do some research on how to fix my car and pass the test. I did have to pay the $16 for the test despite the failure, but the maintenance guy informed me that I could return when I thought the car was fixed and pay only $10 for a second go-round. Otherwise, he informed me of another site where I could have it done for free. Overall, not much to report, and as far as I can tell that's a good thing. Oh, and in case you're hungry before or after, there's a reportedly good Vietnamese restaurant right next door. read more

Sweet older gentleman working, he was fast, efficient and cheap. Less than 10 minutes and no wait

DO NOT GO TO THIS PLACE!!! Wonder why he charges $14? because he is a fraud/criminal!!! He does the emission test and gives you the FAIL print out. Then, he gives you the name & phone # of a auto repair to fix your car. But wait! If you pay with credit card, is an extra $1.50 or something. I got a bad feeling about this guy, so I did the emission test again two days later. I passed!!!! read more

The guys that runs this is a huge jerk. I told him I wasn't sure if my car was going to pass because it had the service engine light on. He said it would pass depending on the code it read. So I trusted him that this was the case. THIS WAS NOT THE CASE. Then after if failed---he laughed and said, well I guess that was a waste of your money--handed me my certificate and walked back to the car behind me. Will never go there again. Such disrespect and a thief. If I would have known better that my service engine light being on means it is pretty much destined to fail, I would have done something about it. read more

I have been taking our family cars to this business for years. My mechanic recommended this business years ago and I have stayed with Saigon Express for years because they work hard, do a great job and charge a reasonable price. They are great! read more

You really wouldn't expect emissions testing places to have such great guest service in NM, but this one surprisingly has better guest services then most of the businesses here in NM. The one guy that helped us there was extremely nice and offered me a bottle of water even when I declined it. I really appreciate places like this read more

Super fast service,it free water and soda, they're professional,in and out only 3 minutes.

Saigon Express is number one! I have used them every year since 2008 and they are always very friendly and fast and offer you a soda or water. You can't beat their service and it only costs $16.00. read more

I have taken my cars to this place several times. Technician is friendly and nice. Charge around $16. Fast service.