Great and friendly service great price to fast and very easy in and out very convenient locationread more

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.

I still can't understand why the MVD is a unanimously rotten experience in this country, in any…read morecity. I mean, I understand how bureaucracy and oversight can cripple efficiency, but there can't be a better source of dependable revenue than the regulation and licensure of motor vehicles. The fact that I've endured so many customer service nightmares at our local MVD locations, and now rely strictly on private competition (MVD Now), is downright sad. You'd think the state could get more involved in emissions testing, as well, but with backyard operations like A 2 Z, it's hard to believe they could ever compete. This business, accessible only via Montaño eastbound between 2nd and Edith, claims a test will take 10 minutes or less. In my case, it took about three minutes (there wasn't a line out the door, however, and I do drive a Prius, so y'know, you could pretty much drink the exhaust). If you pay cash it's $17, an extra dollar charge for credit. The guy was friendly and obviously super efficient, and paperwork was a breeze. I didn't ask about detailing, but it looks like this obviously homegrown operation is doing an excellent job competing with the bureaucrats.

Talk about garbage customer service. The guy that works here is miserable and clearly despises…read morepeople and his work. From the moment that we walked in, he was absolutely unwelcoming. Holy cow if looks could kill. This was the closest emissions testing near me, but I would drive an additional 20 miles somewhere else just to be greeted and treated like a human being with courtesy and respect. I wouldn't recommend this place.

My son went to get his oil change yesterday and the gentlemen would not change his oil because he…read moresaid he was the only person there. What sense does that make. He has a groupon so he has to go back. Please don't use this place.

My experience was for an oil change. I went and found a deal promotion and I called beforehand. The…read moremanager, Roland, was clear. I told him the vehicle info and he confirmed pricing. Why was this important. I went to 2 oil change locations (Jiffy Lube, review next) and BOTH LIED TO ME. OH, yeah $64.99. I pulled up and they see the car (my parents Cadillac, I'm here helping) and it went to $109 and $119 each! I asked for the manager at each place, "That car needs special oil." BS!!! I looked it up online 5W-30. There is NOT a special oil that costs double. I left both places, and they seemed shocked. This place...yeah, it's normal oil. We have it come in! It was smooth and fairly quick (not their specialty). Manager was very cool. When he say the handicap sign, he asked about it. I told him it was my parents that I was helping. He knocked another $5 off for them! He didn't need to, but this is why I'm giving a review. RESPECT!!!!

I've gone there for years for emissions checks. They have been wonderful! Do not bother going any…read moreplace else in ABQ. This is an honest review. I don't work there, and I don't know, personally, anyone who works there.

This car wash is my favorite place to wash my car. It always has good soap on the brush, wax is…read moregreat and the multiple soap stuff that has a gloss. When I went there and I was done washing my car i went to buy a airfreshner it only take card . I used my card and it charge me $10 for 1 airfreshner. What a rip off!

The fastest test I've ever gotten. I was a bit nervous after reading some of these reviews. I also…read morefelt terrible for pulling up on a super cold & rainy day but the tech worked so quickly. I was in and out in less than 10 minutes!

Quick test and good service. The man on duty was friendly and professional. All and all an easy…read moreexperience.

Quick, easy, friendly. Jorge? was knowledgeable about his work. Pretty much everything you want in…read moreservice.

Great service Great prices…read more Love coming here Literally 25 min oil change. Tire pressure Air filter And even a water

I visited your office on 1/8 at 11:00 AM and 1/9 at 9:41 AM. I would like to report a significant…read moreissue with an employee at the eye testing center (long black hair, glasses). Her behavior was unprofessional; she frequently screamed at customers and used a mocking tone when asked questions. On a positive note, the male employee who assisted me with my license today was excellent--polite, helpful, and efficient. I would give him five starts. I suggest that the first employee receive additional training in customer communication, as her current attitude is unacceptable for a front-facing role. I hope this feedback helps in addressing her communication style and ensuring a better environment for your customers.

I am writing to share feedback regarding my recent experiences at your office on January 8th at…read more11:00 AM and January 9th at 9:41 AM. During my visits, I observed and experienced significant issues with an employee who sits near the eye testing center (described as having long black hair and wearing glasses). Her behavior was highly unprofessional; she frequently raised her voice at customers and utilized a mocking tone when addressed with questions. This level of communication is unacceptable for a front-facing role. I strongly suggest that this employee receive additional training in customer service and communication to ensure a more professional and respectful environment for your patrons. I hope this feedback is constructive and assists you in addressing the communication style at the eye testing center. Thank you for your time and for recognizing the hard work of your standout staff members.

Very awesome experience fast and friendly. Was able to get everything done emission and…read moreregistration. Did not take a long time and he had great costumer service! Will be back again!

Pulled up this morning, was greeted by a smile and someone standing and waiting to guide my car in…read more He was so pleasant and it took less than 5 minutes. I would 100% recommend this place to other people.