Shelby in the intermediate care unit is absolutely amazing, she is the most compassionate and…read morecaring nurse we've ever had. Extremely grateful for her the week that we were there with my aunt. Thank you Shelby, hi to Kai & Basil!

Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

As far as gyms go this one is perfect for us. It is very laid back with mostly older people. With 3…read morefloors in total, there's something for everyone. On the 1st floor is the main lobby, a kids center, salt water pool and changing rooms. They also have seperate mens and womens saunas and hot tubs in the changing rooms. The 2nd floor is where you'll find all the free weights, weight lifting machines, all the different cardio machines and a huge running/walking track. All your classes like yoga, spinning, Tai Chi and HIIT training are on the 3rd floor. There's a 7 level parking structure with minimal walking and badge access on the door. Fees vary by type of membership. With our employee discount the monthly fees are around $40 per person. A small eatery with pretty good eats is available and incredible staff awaits you.

The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

I was there yesterday, 7/11 for a visit to the ER for my mother. She was feeling very ill and…read moreneeded to be seen. We got in very quickly. Everybody was very polite. The First doctor she saw was wonderful. Explained everything to her she was gonna get admitted, and she explained all the procedures that we're gonna happen. Next thing we Know. A different doctor comes in with different instructions. Very rude top of that the worst part, speaking bad about the other doctor that we had to seen. I had never been in the situation like that. I will never take my mother there again, or myself.

To my heart surgery medical team and facilities. I am amazed at the number of people, surgical…read morecenters and facilities to provide my immediate medical needs. Thank you for the care, skill, and compassion your associates have shown as I've navigated my heart‑health challenges. Their dedication has given me something truly priceless: more time, the opportunity for new memories, to also be cherished, with the additional days to live fully with the people I love. My brothers and sister, children, grandchildren. I am profoundly grateful for the work you do and the humanity with which you do it. Numerous hospital staff providers who personally serviced my needs: Nurse- Emma Jongsma RN CNA- Landry Super- Amanda Surgery center Cardiologist: Dr. BIDART heart surgeon Anesthesiologist- Dr Nicolist Asast Nurse- Angelica PRN Night nurse- Joice, Jeromy PS: Nurse Emma was outstanding. With her big smile and friendly demeanor she made the healing time speed by easily. The cost was alot, but thank goodness for insurance.

The medical center lobby was clean and orderly. Admissions clerk, Jennifer C, was friendly and…read moreprofessional. She had a good sense of privacy. Celina the lab tech, was pleasant and professional. She had good sanitary techniques. Lauren, the imaging check-in, was pleasant and professional. Kelly, the EKG tech, was personable and professional. Kelly, the x-ray tech, was friendly and professional. Both Kellys explained each procedure very well. There was a bit of a wait after the initial check in, but I was a walk-in, so I expected that. Once I was to each area, things went quickly. I highly recommend this medical center. There was ample handicap parking.

I was at Renown South Meadows but actually the review is for their new Conrad Breast Center South…read moreMeadows. It is a large three story building to the left of the existing facility. It is a beautiful and impressive building. Very new, very spacious throughout, lovely decor. The calm vibe there is achieved by the large inviting areas, the soft color schemes, the large appropriate artwork and so much space. Hallways are wider and everything looks fresh and clean. Waiting areas have a small coffee station, a selection of fun, comfortable chairs. Top this off with attentive and pleasant staff. Center addresses cardiology and breast concerns. These are situations that can be stressful but they have achieved the most calm and pleasant environment for these appointments. Kudos to all! Lots of easy and parking close to the building plus a small golf cart style little shuttle is there in the lot to assist as needed. Nice! Staff told me this building of just a year old. I was beyond impressed with every aspect of my visit here today!

Let's face it, no one wants to go to the emergency room or be admitted to the hospital. But my…read moreexperience at the Renown South Meadows campus in January, 2026, couldn't have been better. I presented myself to the Renown South Meadows ER at 5:15 AM on a Sunday morning. I was promptly admitted and was quickly seen by an ER doctor who talked to me about my symptoms and did a thorough exam. After the exam, he ordered a CT scan and some labs. The results came quickly and the ER doctor soon let me know that he had spoken to the on-call surgeon who was coming in to personally look at the test results and examine me. The surgeon arrived in short order. She was amazing. She was smart, caring, and had a wonderful bedside manner. I followed her recommendation and agreed to an urgent surgery. She had everything scheduled within a short period of time. She also did an excellent job communicating my condition and surgery results to my husband. After surgery, I was transported to the telemetry unit. I couldn't have had better care from my RN's and CNA's. They were all caring, smart, and compassionate. They listened to me and did their best to help me get better. As a matter of fact, everyone from Renown who came into my room to do anything (the phlebotomists, housekeeping, the kitchen staff) were amazing. I attribute my quick recovery to the excellent care I received from my medical team of doctors, nurses, and the rest of the Renown staff.

I had outstanding service for my procedure. They worked with my terrible insurance company. They…read morewere incredibly nice, efficient, and knowledgeable! I couldn't have asked for anything better! Thanks!!

I love almost everything about NNMC with one major thing - their call center! I had a procedure…read moredone in December and a few days ago I received a bill for what I was responsible for. The bill read: "Need to set up a payment plan? Call customer service at..." Hoping to do just that, I called the 800 number shown on the bill. I was on hold for 35 frustrating minutes until I got connected with a representative who's command of English is "not exemplary", requiring me to ask her several times to repeat things she said so I could understand her. Despite the bill stating that payment in full was due "yesterday" (Sunday 2/22/26), I was told my bill was not "finalized" yet and that she could not set up a payment plan until it was. I asked when that would happen and she suggested I "call back in a week or two" (meaning: she didn't know). Extremely frustrating!!

The care my dad received from the VA ER was truly above and beyond. Dr. Davis was incredibly…read morethorough, compassionate, and took the time to convince my dad to stay so he could receive the care he needed. His professionalism and genuine concern made a difficult situation much easier for our family. Nurse Breanna was absolutely amazing. She was so kind, patient, and sweet with my dad during his entire visit. What touched me most was when she came outside on her lunch break just to comfort me while I was crying. Her compassion meant more than words can express. We are deeply grateful for the care, empathy, and support we received from all of the nurses and doctors during such a stressful time. Thank you for treating my dad -- and our family -- with such kindness and respect.

The medical support staff is very kind to visitors. The quality of care is good for being…read moreunderstaffed. The nurses really care about their patients. The outside gardens are beautiful. The VA gives staff amazing amenities that many hospitals and clinics don't offer. The signs and arrows in the hallways make it easy to know where you're going. And plenty of people will also make sure you know where you're going. There are plenty of activities to keep the residents busy and moving. And the types of care offered is extensive. They really do everything there as they should. It's nice to see our veterans still getting excellent care and not being forgotten about.

It's nice to have a free-standing ER where you may be seen sooner than going to an ER at a larger…read morehospital, however, in our case, it was not. We checked in around 9 pm and left around 5:30 am. I can't get into what brought us to this ER, I can say that it is not the staff's fault we were sitting there all night. Northern Nevada ER, if you are going to offer certain things like X-ray or Ultrasound, then you might want to actually have those things readily available and not leave patient waiting for hours to get them. Apparently getting a report from radiology was part of the problem. Had I known, I would have gone to Renown ER at South Meadows. 8 1\2 hours is very unreasonable. #Emergency #Hospital #Wait #Xray #Ultrasound #Patient #Frustration #Nevada #Radiologist #Problem #Hours #Delay #Service #Disappointment

I went to lemmon valley ER about 6 AM having shortness of…read morebreath, dizziness. Nausea, and slight chest and back pain. Been getting progressively worse amd then the slight back and chest pain started. The nurse, was absolutely the rudest person I have ever met. If she walked any slower she would have been moving backward. No empathy or compassion, no concern. No sense of urgency. NOTHING!!! the way she treated me as if I were a bother. I asked if there was a problem. She said no. Then why are you being so rude to me This created a whole different level of attitude when I asked that. So I called her a rude bitch and I left. Drove to Renown. Got me right in to the ER. after about thirty minutes in the ER. I was admitted to the hospital Yes, it is serious. They were kind, sympathetic, and professional. I will never go back to Lemmon Valley ER I recommend you do not either. It is an absolute JOKE!!!

I think that once a mother, no matter how old your children are, they will always be your "babies"…read more I experienced my youngest son having an unexplainable fever, and with him being wheelchair bound, it caused me even greater concern. After visiting the urgent care, we were sent to the ER for further follow up. The staff there were pleasant, knowledgeable, and kind. It was about 8:30 in the morning and the ER was already pretty busy, especially with an upcoming holiday. Doctors, nurses, lab techs readily explained upcoming process and procedures. My son was admitted for 3 days with a favorable outcome. Appreciate the hard work of all first responders!

We visited the ER after my boyfriend had several days of abdominal pain. We were reluctant to go…read morebecause usually it is an all-day event. We chose Saint Marys because they have the shortest wait time, and it was true! We were checked in, labs were drawn, assessed by the physician, sent to CAT scan, and discharged in 3 hours. I am truly grateful to all the staff there. They were so wonderful and very professional. Thank you to all of them. Health care is a sensitive subject, so it's nice to know this hospital is still one with the biggest heart

Dr. Lindsay Hall is, without question, the best doctor I have ever seen in Reno. Her compassion,…read moreattention to detail, and exceptionally high level of care blew me away. She truly gave me the care I needed and made an unbearably difficult situation bearable. She listened carefully, took everything into consideration, and provided thoughtful, practical advice. Her bedside manner, depth of knowledge, and overall attentiveness were outstanding--she accomplished what so many other doctors had failed to do for me. Dr. Hall is not only a remarkable physician but also a remarkable human being. She is a tremendous blessing to our community, and I am beyond grateful for her care. I will absolutely return to see her and wholeheartedly recommend her to others.

I grew up in NW Reno and have always loved this urgent care here if I couldn't make it into our…read morefamily doctors office. I used to get my sports physicals done here as well when I was in high school. When the kids played league sports, my last visit was for a football clearance. Always clean, and the staff has always been pretty friendly. I brought my daughter in this weekend to get checked out since our family Dr isn't open on the weekends. The treating PA was sweet and gave us a referral, and went through all of our options. I'm glad we made an appointment ahead and were in and out. Ran a few errands on this side of town while waiting for her prescription to be filled, and I was on my way to pick up her medicine within the hour. I recommend this Renown facility and urgent care. They've always taken care of my family.