I have been a patient at Hillsboro Medical for 15 years. The doctors of HMG are only the top notch…read morephysicians. I can't recommend them enough.

Quality of care is ok - scheduling is ok. People are friendly. BUT, you will get CHARGED as much…read morebilling as they can possibly code for a visit, and they are not interested in re-coding something even when you pose a legitimate complaint. The doctor would not consider talking about it with me. I had to work with billing, Cigna, billing, Vandy patient affairs, the charge nurse of the Hillsboro unit - all to no avail. Have to pay an unjust bill to keep my credit rating secure - I'm done with Vanderbilt.

Dr Morgan is an exceptional physician who cares for his patients, is a great surgeon, and is very…read morepersonable. We have been patients off and on for years and have had nothing but a great experience with the whole office.

All they want to do is surgery I got a second opinion- they…read moremisdiagnosed me! Don't go here/

We love Dr Whitaker! He is so kind, helpful, patient, and has incredible bedside manner. Our son…read moreloves him and so do we!

1 Star…read more Watching my wife go through a miscarriage was already one of the most painful experiences our family has faced. What made it worse was witnessing the way she was spoken to during her care with Dr. Meadors. During an incredibly vulnerable and devastating moment, I heard my wife being yelled at by a physician and watched as she felt her concerns, emotions, and pregnancy loss were being dismissed. As her husband, I was shocked and outraged by the interaction. Other members of our family heard it as well and were equally disturbed. This was not simply my wife being emotional because of what she was experiencing. We witnessed the interaction ourselves. No woman going through the loss of a pregnancy should feel belittled, dismissed, or spoken to harshly by the medical professionals entrusted with caring for her. My wife deserved compassion, patience, professionalism, and dignity. Instead, she left the experience hurt and deeply disappointed, and as her husband, it was extremely upsetting to see her treated that way when she was already grieving. Our family will not forget this experience. Based on what I personally witnessed and how my wife was treated during such a vulnerable time, I cannot recommend this practice.

I was at my appointment more than an hour early, and this wasn't to be seen before my time, but you…read morenever know what Nashville traffic will throw at you. Several patients, although being seen by other care providers, I was called last and 8 minutes after my appointment time. The nurse, once i was called last was nice and handled my prescreening with a smile and great attitude. Dr. Harris was great. Provided all info I needed and asked questions that made him personable. I'm sure him being my new primary care provider will be a great experience.

My Doctor is Great, she actually shows compassion and care for her patients. This is what the…read moremedical profession used to be, she knows about me and I trust her diagnosis. Thank you Dr. Debbie Sneddiger and Vanderbilt Medical Center.

It isn't often that you can say a clinic saved your life! My wife insisted that I make a quick stop…read moreto have my blood pressure and heart beat checked out. I had an arrhythmia in my past so I try to remain aware. I walked in without an appointment (at lunch no less) and was taken right to a room. They decided to run an EKG on me as a good way to see what was going on. The process was run three times to insure that the results delivered were consistent. The next thing I knew paramedics had been called, the staff was ready for CPR if necessary and I was bundled up and out the door on the way to the hospital! My story has a happy ending. Surgery corrected my issues and I live happily ever after. I think about what happened that day every time I drive by the clinic. Had I not been received so quickly and had the staff not triple tested me to make sure I was in distress, and had they not been so quick to call paramedics well, I might not be able to even write this review!!

Dr. Sam and the staff at AFD Brentwood have been exceptional in their care and attention with my…read morehealth. I especially enjoy the personable interactions with Dr. Sam. He is truly and genuinely interested in getting to know his patients. The treatment and wellness guidance I have received through the years have been insightful and have turned challenges into tremendous successes!

This is a much needed facility for Mt Juliet. There are several types of specialized doctors as…read morewell as primary care. They have great staff checking you in and are very friendly and courteous. I love the PA I see. She is very thorough and listens to you. She knows her job and does it well. I do have one complaint about this place. You can't talk to a nurse right away if you need to. You have to leave your phone number and the automated message says it could take up to 48 hours to return your call. That is no way to do people who are sick. I would ask that their corporate rethink the automated call

Heritage Medical Associates had more than four months to discover and correct the mistake described…read morein this review. Yet, it was not identified until just over an hour before my scheduled appointment. Here are the details: On March 10, 2026, I contacted my primary care physician, Dr. Michael Mertens, requesting a referral to rheumatologist Dr. Megan Byram for severe arthritis in my neck and hands. Two days later, I received a confirmation letter from Heritage Medical Associates scheduling me as a new patient with Dr. Byram on July 14, 2026, and included the required paperwork to complete before my visit. To prepare for the appointment, I requested that Premier Radiology send all imaging of my neck and hands to Dr. Mertens so it would be available to Dr. Byram. I also called Dr. Byram's office and was told she was booked through August and that she was accepting only a limited number of new patients after reviewing referrals and medical records. Based on the appointment confirmation letter and the preparation I had completed, I believed everything was in order. Instead, at 7:18 a.m. on the morning of my 8:30 a.m. appointment--after waiting more than four months and as I was getting ready to leave my house--I received a voicemail informing me that my appointment had been canceled. When I returned the call, I was told that Dr. Mertens had sent the referral in error because I was already an established patient of Dr. Susan Harwell. I was also told that if I came to the office, Dr. Byram would not see me. I did not even remember having seen Dr. Harwell, and I was surprised to learn that I would not be allowed to see the rheumatologist I had specifically requested. Patients should have the opportunity to discuss a change in physicians rather than have that decision made for them. This entire situation could and should have been identified months earlier--not just over an hour before my scheduled appointment. Heritage Medical had more than four months to discover and correct this mistake, yet I was the one who lost my appointment and wasted my time. What makes this especially frustrating is that patients are expected to provide advance notice when canceling appointments or risk being charged a cancellation fee. Yet Heritage Medical Associates canceled my appointment with virtually no notice and accepted no responsibility for the inconvenience they caused. This experience demonstrated a level of disorganization and lack of respect for a patient's time that I found completely unacceptable. I will start looking for a new primary care physician and rheumatologist outside of Heritage Medical Associates.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

My son is currently being seen for his pediatrician at Murfreesboro clinic and was referred to a…read moreLicense Professional Counselor. We suspect that our son has ADHD. He had a couple telemedicine appointments with her. She's amazing BTW. My only concern is the office. I have tried reaching out to them since 2025 December because I need a proper document of diagnosis for my son to provide a document to his school. I left voicemail, left messages through the patient portal. When I looked on my messages, they marked my concern "solved", I did not receive anything from them at all. So I left another voicemail and a message that I will be paying them a visit. I am very disappointed; my son was needing this document he's struggling from school...