Well. I bought a pendant and chain. It was delivered on time. Not quite as big as thought but…read moregenerally what they promised.

Was in shop in August to sell a few ounces of 14K scrap. Quoted amount was about 50% of what the…read morecurrent 14k scrap value was. Gold has an instrinsic value not a subjective one, next shop quoted 75% of value and amount worked out to about $2,000.00 MORE. I also found the woman i dealt with Evasive about providing the price basis that I had to ask 3 Times to finally get, appeared she was trying to repeatedly provide total dollar amount rather than providing price being paid per ounce or pennyweight. Dissapointing in this small and usually friendly town.

Brendan and Mike were phenomenal with their service. They did not try to push me to more expensive…read moreitems or change my mind. I told them what I was looking for and that I don't have much experience in buying jewelry. They educated me on each part of the necklace i was buying; explaining how it's made, the pros and cons, etc. They showed options all around my price range to allow me to make the choices I felt were right. They even called their supplier and requested parts of the necklace for me to see the next day. I was in and out multiple times for two weeks trying to get all the details right and each time I went in they remembered me and greeted me warmly. I would recommend this place to anyone and actually I will be going back for some more pieces in the next couple weeks.

Excellent service! Brian helped me sort through my mom's old pieces and was so helpful. Locals…read moretell me they've had a great reputation as a fair, well-run, family business. And that was my experience as well.

You won't find a better selection of gold and silver than here. You definitely won't find better…read moreprices anywhere else. Tony is the most genuine and generous man. Tracy is fun to shop with!! The entire crew is amazing.

Excellent service and very fair pricing , I will definitely deal with them again…read more I went to them to sell silver coins they gave me a very fair and honest price and the deal was very fast and was a great experience

Lindsay is such a sweetheart, incredibly personable, professional, and GREAT customer service!…read moreGorgeous bracelets with inspirational messages, I highly recommend

11/12/2019 My wife…read morebought a beautiful 13 plus carat aquamarine stone while she lived on St Croix in the USVI years ago. Over the years we have often thought of finding a good custom jeweler to create a beautiful setting for her stone. In July of this year (2019) we moved to Stuart Florida. We took Pat's stone to another local jeweler with decades of experience. The result left much to be desired. We then heard about John David Cooney. We made an appointment to go in to talk with John David. I had come up with a couple of possible ideas and wanted John David's opinion. John David sat down with us, went over our ideas, asked many questions to get an idea of what we were looking for, then began to jot down initial ideas of his own. The end result was a magnificent, hand made, one of a kind, true masterpiece in white gold. John David created an exceptionally bold ring out of white gold that really showed of Pat's large aquamarine to the max. We are overwhelmed at the beauty and creativity of the ring that John David Cooney made for us and would highly recommend that anyone looking for that uniquely personal piece of jewelry make a point to visit John David Cooney at his place of business in Stuart Florida. Believe us, you will not be disappointed.

John designed my engagement ring with me and exceeded every expectation I had. I wasn't super clear…read morewith my ideas but John took my vision and created a truly one of a kind ring that I will never take off. Every step of the process was enjoyable. He made sure to keep us updated and was so easy to talk to when I wasn't 100% loving part of the design, he changed it until I loved it and was very receptive. Honesty , integrity , and quality is what his business stands for and are true characteristics of this man. John will be designing all of my jewelry from now on.

They are experienced and detailed oriented. Customer service is superb and truly felt very valued…read moreas a customer. Recommended!

My husband tried to replace an earring that I lost. A gold hoop with a silver dolphin. It was…read morepurchased from Newitt Jewelers. We were under the impression that the earring was created by them and thought a matching earring could be made. They told him to send them $500 and they would try to match the earring. It couldn't be matched, they couldn't "find" a match anywhere, so my husband chose a pair of gold Claddagh earrings. They did not cost $500 and when my husband asked for a refund of the balance, he was denied. Nancy, the Manager, told him he would have to come into the store and make a purchase because they don't give refunds. We live in PA now, so that wasn't possible. My husband said that he purchased a lot of jewelry from them when we lived in Stuart and Nancy said he only spent $250. I have a jewelry box with quite a bit of jewelry from this store, so maybe it was only "worth" $250.00, but he spent a lot more than that. He bought estate jewelry, a diamond wedding band (which cost more than $250.00) , a few emerald pieces, earring and pendent sets, rings and bracelets. Nancy was extremely rude, unprofessional and condescending, denied the refund and said she didn't care if we gave them a bad review because they have lots of customers and didn't need our business and hung up on him. The "store policy" should have been explained before we gave them $500 and it was not. We trusted them because my husband did business with them for over 15 years.

I came into Pandora a few days ago to see if I could get my ring fixed as it was tarnishing, and I…read morehad the protection plan. When I came in, an older woman, advised that because I was over my year that I could not get it fixed or replaced in store, but that I can contact the protection plan itself. I was a little bummed because I purchased my ring 14 months ago in Sunrise, Florida and was told that I can come anytime within two years to have it repaired if needed and the Treasure Coast mall is 30 minutes away from me so I felt like it was a wasted trip. I ended up filing my claim online and within 10 minutes they sent me an E gift card with the full amount of what I paid for the original ring, so that definitely made me happy. I tried to order a ring online however their website was down and I could not purchase online so I made a trip to the store this afternoon. I was helped immediately, by one of the store managers, Raisa, she was super sweet, super nice, great personality, very easy to work with and what I love the most is she actually listened to what I was trying to go for. I looked at several rings and decided on getting an engravable ring. I probably was in the store a good 15 minutes, a quick trip, which I love. I left with an amazing piece for a great price as well. Watching the interaction with the other store associates, they were very helpful as well and very nice with their customers. This particular location also have a self cleaning area, where you can bring your jewelry and you can get it cleaned at a little station, which I did the other day with my bracelets. I would definitely be coming back here very soon for other pieces. And when you're buying jewelry, always get that protection plan, it's def worth it.

This place do not help to do anything as to fix my Pandora bracelet that broke or replace it as per…read morethe young manager, they are only a franchise. I will never recommend this. Please travel almost 1 hour, and they did absolutely nothing.

Walked in without an appointment to get some jewelry repaired. I was immediately taken care of…read more with excellent pricing and fast service. Most importantly the work was beautifully done. I will definitely be back.

Very nice establishment, their jewelers have fixed several pieces for us already and we couldn't be…read morehappier! I highly recommend them! You wont get ripped off for wanting to replace old batteries for your watches!