One star is far too generous for this office. The staff at the front desk are consistently unprofessional, rude, and unwelcoming. Their attitude alone is enough to make families feel unwelcome the moment they walk in. During our second visit with our 18-month-old, we were suddenly told that only one parent was allowed to accompany our child in the back. Strangely, on our first visit both of us were allowed to be present. So which is it? A real policy--or just whatever the staff decides on a whim? Either way, it reflects extremely poor consistency and a complete disregard for families' needs. This rule might make sense for an older child who can understand what's happening. But with a teething toddler who is frightened, cannot communicate, and often requires both parents to manage even a simple tooth-brushing at home, it is completely inappropriate. For the staff to dismiss this concern with coldness and zero empathy shows an alarming lack of sensitivity for the well-being of young patients. Pediatric dental care should prioritize compassion and support, especially for infants and toddlers. Instead, this office demonstrates the opposite: hostility, rigidity, and an unwillingness to meet children and families where they are. If you value professionalism, consistency, and basic human decency in your child's care, I strongly suggest looking elsewhere. read more

Saline County Children's Dentistry - Pediatric Dentists Near Me - Bryant, Arkansas

Autistic Parents and Parental Rights! First! Mary is absolutely amazing assistant as well as Drs, they are gentle in their approach, understanding and presented amazing patience. However; I'm extremely distraught and so disappointed over this last appointment 8/2/23 645 am. scheduled X-ray I advised the dental assistant Ronnel during a call of his ASD sensory difficulties, fears and expressed concerns of any and all medical services, due to traumatic events, hospital stays, NG tubes, IVs, ear probes, swabs, needles and so much more! it's an absolute panic fear. He's petrified of anything; nail clippers, hair cuts, Loud toilets, sounds, the list is endless.Upon arrival he happily followed Previously we were taken to the special room for special needs, instead we were asked to sit in a cubby where most would get X-rays, after a few minutes he quickly reverted to anxiety and feared he was getting and NG tube, or shots at which time Mary walked by and recognized him & advised he will need to go to the special room. We retreated to the special room where for a bit we were all working towards getting him to bite the film for X-ray the first 2 took a few minutes, for him to see it was ok to bite the film. Once he saw the "sanitized" bag with the small clamp that holds the film for side pictures he went into super anxious mode and Exclaimed NO don't pull my teeth out, all of his sensory issues were in full display in which the attempts to explain went for a while. Mary the one assistant retrieved one so I can show him it doesn't hurt, it took multiple tries and constant effort to get him to put the entire tool in his mouth he was screaming, crying shaking and begin the meltdown at which time Ronnell said he needed to be held down forehead back so she can insert this medical object down in the side of his mouth, I informed her initially I really didn't want to do that, he will do it once he gets calm and comfortable with putting it his mouth, her responses became, aggressive and aggravated that I didn't want to restrain him, she began a series of over talking my parental rights! I attempted once in placing him my lap to lay him back and instantly he went into full panic, holding his mouth, kicking, screaming and as expected he did exactly what I told them he would do, I was getting frustrated and exclaimed I'm not going to do it this way, we just need to take time and let him do it, in which she responds with another tone that came across that My parental rights didn't matter, over talking and demanding. I was refusing adamantly! She did not respond well to my personal parenting by choosing not to restrain him. She was clearly not respective to my request to allow him to calm down and try again, he was very close to being successful with the help of Mary the other assistant. The situation continued to get more complicated as Ronelle continued her power struggle without regard to my grandsons needs and very clearly traumatized. Her continued attempts to force this caused complete chaos and I advised her I wanted someone else to assist, she responded with there "ain't" nobody's else, this became a issue, as I no longer wanted to keep hearing how SHE wanted to restrain him or threatening to remove him from procedure list, and I no longer wanted to hear her forceable commands and condescending approach and at this point unprofessional actions. Admittedly I was now intolerant of her and expressed I no longer wanted to talk or listen to what she was advising. I asked for the Dr or someone else to come in and assist, she left the room and Mary stayed and knelt down on the floor helped him breath with a calm voice and little extra TLC she convinced him to complete this process got X-rays on both sides of his mouth. After a few moments Ronelle came back to room.To which myself and Mary responded with we got the X-rays sidenote in a gentle format! Mary left the room which left Ronnell in room and she claimed! I'm taking him off the list!!!!!! For his procedure!! Part 2 continues on next review. Advocate for your kids! read more

There is a total lack of communication. My son was a new patient and saw Dr. Farmer. I cannot say the names of the assistants because none of them introduced themselves. He had to get a crown. No one explained the procedure to him and Dr. Farmer was in too much in a hurry after the procedure to explain anything about caring for the tooth. He was having problems with the fit that night so I took him back the next day. Both Dr. Farmer and the assistant minimized concerns, then Dr. Farmer explained what should have been explained the day before and snapped at me when I questioned her. If this had been explained earlier, then my child would not have had to miss more school and I would not have had to miss more work. When I talked to the office manager about these issues, he informed me that Dr. Farmer is one of the owners so there was nothing he could say to her. I gave two stars instead of one because Dr. Farmer placed the crown and my son got to choose the movie watched. We will be finding another dentist. read more

Was talked to like I was an idiot when I had concerns over amalgams in my child's teeth. Seems like they're always running behind. Staff speaks to my son a little condescendingly when he can't stand having stuff poked in his mouth and his teeth worked on. read more

Got here at 1:30 (accidentally early) for our 2:40 appointment. It's 3:25 and we are still waiting to be seen. Kids are hacking and coughing all over and I'm a little frustrated the wait is this long. Really don't want to catch the flu at a dentist appointment. read more

TERRIBLE TERRIBLE service and not willing to work with patients at all when it comes to billing and the finance part. They just dismiss and tell you that your kids aren't allowed back. I don't usually leave reviews, but this totally lit my fire and I highly suggest looking elsewhere for a pediatric dentist. read more

My child has been a regular here for years. Dr. Marks and Dr. Farmer are great and the rest of the staff is just as wonderful. My little one was quite scared at first but the staff did a wonderful job with her and they were so patient! Kiddo is now happy to have dental work done. :-) Building is fun - dinosaur holding a toothbrush sticks out from roof & the interior is geared to kids. When my kiddo chipped her front teeth on a Sunday I called their emergency #. They responded quickly, called in pain meds for her, and saw her first thing Monday AM. Can't say enough good things about these folks. read more

Saline county childrens dentistry was wonderful with my children. Dr. Derek is compassionate and patient. I highly recommend this office if your child is afraid or if you want them to have the best experience possible. I took my 4 year old recently for sedation dentistry and it was a good experience for both of us ;). read more