High-quality service and skill. I thought $20 for a shoe shine was a bit high but that's actually…read morepretty much market value for the region.

A good old fashioned shoe repair shop! Not only do they do great work at reasonable prices, but…read morethey have all the accessories you need: shoe polish and creams, brushes, etc.

A $300 jacket was lost , replaced by someone else's jacket and NO recompense for this loss was made…read more. One staff member told me " the other girl " did it and proceeded to tell me the wrong jacket was the one I brought in to have cleaned! That was so ludicrous I just laughed. A son of the manager told me they did not carry insurance for lost or damaged items because they " only lost one or two items a year " and it wasn't worth the premium. The days of business ethics , customer service and customer satisfaction is gone . I will never use them again. The only reason there is a one star rating is I cannot post my review without it . They GET A ZERO (0)

As a customer of 20 years I have been faithfully going to this cleaners until a recent policy…read morechange requiring customers to pay in advance. This is ridiculous considering the business has been charging upon pick up for decades. Going to another cleaners. They lost my business permanently. BTW this place doesn't have the same owners as the Phillips you all know from the old days. Some dude in DE bought the name a couple years ago. Not the same family who gave excellent customer service to the Salisbury community.

I rarely use dry cleaning services hence why it was my first time at this place. I don't know where…read moreother clients stand on the service but the employees were rather rude and unpleasant. One of my nice black dresses came back in bad condition so I would not recommend a special dress to go under their care. Notice how the clothing in the image below is faded and the material is ruined. Would not recommend.

I placed a few dresses into the cleaners and 1 came back ruined. I returned it the next day …read more After the owners review, they chose not to compensate me for the dress or even reimburse my dry cleaning bill. They said the dress trim must have reacted to the cleaning solution. I would have to disagree with this because if that were the case the trim would have done this all over and not in one set place. This dress was burnt during the press. Please beware!!

This once great place really disappointed. 35 bucks for breading masquerading as crabcakes is a…read moredeal breaker. Stick with sandwiches from this place. Cutting corners on what was their best offering is a teltale sign they're cutting across the board.

I brought in a pair of shoes that had a minor flaw to them. Although I was hoping to get them…read moreperfect, Farrell was honest with me and explained the drawbacks of trying to repair the shoe as it was. To me, a great business will not try to get money at all costs but rather care about their customers and their satisfaction. Although I didn't get my shoes fixed, I know where I'm taking other shoes and purses for refurbishing! Thank you Farrell!

How nice to find a business that does exactly what they say they will do. Made my shoes new again!read more

They did a good job on my shoes all the shoes I had to have them re-soled. A word to be ready in…read morethe next day, though I wasn't able to pick them up until the next week. Appreciate your service.

Would be a 0 star if that were a choice. Left shoes to be re-sole and told it would take three…read moreweeks. Had to pay up front, which was a big mistake. Went to pick up shoes after three weeks and they were not ready. Told they would be done in a week. Went two weeks later and still not done. Was told to call the owner. No apology. No clue about customer service. In fact he was rude and argumentative. Still don't have my shoes.

Brought my favorite pair of boots to them for new soles and heels and picked up a "better than new"…read morepair today! Better, because they look amazing and are already broken in! Last year I brought an expensive pair of Italian knee high boots for new soles and they too turned out fabulous! Not cheap but what shoe repair is?

Have used them for years. Best cobbler in town. They have fixed high end leather purses, shoes -…read moreresole and just this week they added an 1 1/2 inches to a new athletic shoe. The senior cobbler has retired and the new fellow also does an excellent job! Thank you.

I called to inquire about luggage repair. The owner confirmed the provide the service so I went to…read moretake my damaged large hardshell suitcase with missing wheel + base . She called me 2 weeks later to inform unable to locate piece. I went to pickup my luggage. Better luck next time.