I was so impressed with their services. They were able to come in the middle of the night with…read more little notice in my time of need. They were so professional and considerate which made things much easier. I would sincerely recommend them, and I intend to use their services again!

I went to this office, and I will tell you that they are experts at what they do. I was able to…read moreget out of my Bankruptcy faster than what was expected. The team at the office walked me through every step and guided me to the right places to complete the entire process. Without them I am not sure what I would have done. If you have any issue that requires legal representation, give them a call first!!! AVG

This law is very professional and knowledgeable. I went to this firm for my bankruptcy case, and…read moreit was handled in a timely manner, and I was treated as a respected person. First of all, the paralegal Kim Miller is very nice and always willing to assist you with any matter pertaining to your case. Secondly, Timothy Douglass the lawyer is going to explain the law and every option that is available to you. He works hard and expeditiously on your case for you. As a team the whole experience was handled gracefully, and I would recommend this law firm to anyone. You definitely get what you pay for which is respect, honesty and fairness.

Sully has been super helpful in settling my husband's estate. He is available when I call usually,…read moreif not he gets back to me very quickly after I left the message!

Mr. Michael Steirer, Ms. Chelsie Baer, Ms. Sara Suissa, and Mr. Sully Callahan,…read more Buckle up cause this is going to be a long one. But I promise you it will be worth it if you care about your clients or you're planning on buying a house and you don't know who to use for your closing company. I'm going give you names names of people you want to stay far far away from. I want express my EXTREME disappointment and frustration regarding the egregious mishandling of my recent closing process. The level of negligence, miscommunication, and outright refusal to take responsibility displayed by your team has been nothing short of appalling. Three hours before our scheduled closing, the listing agent and I were abruptly informed of a title issue that required delaying the closing. Initially, we were assured that this would be resolved the same day--an entirely unrealistic claim given the complexity of title issues. Now, over 40 days past closing, I find myself reflecting on an experience defined by incompetence, misinformation, and unprofessionalism at every level. From the start, both the listing agent and I had to fight tooth and nail to get answers, encountering resistance and apathy from all sides. Your VP of Purchase Closing Operations, Ms. Baer, in particular, exhibited an alarming lack of knowledge and an unwillingness to take initiative. When we pressed for clarity on VA turnaround times--typically a 10-day process--she dismissively insisted there was "nothing she could do." That statement was false. We presented clear evidence from the VA's own appraiser's handbook, only to be met with denial and condescension. It took two weeks of relentless follow-ups just to get her to call the VA, which immediately revealed that the appraisal was delayed due to prior missteps from the neighbors original loan officer. Throughout this ordeal, both the buyer's and seller's closing teams failed to take ownership of their responsibilities. I personally reached out to the seller's attorney in a calm and professional manner, only to be screamed at for two minutes by Attorney Sully--an appalling display of unprofessional behavior. When we realized Priority was completely disengaged and refusing to do their job, the listing agent and I took matters into our own hands. We tracked down the appraiser, contacted the VA, and--thanks to a dedicated VA representative named Ralph--finally made progress despite your company's negligence. Priority told the listing agent and I that they had been reaching out to the VA all day and had sent emails. The listing agent and I called the VA within the first phone call, we reached someone and he was able to answer all our questions , get the appraisal number that we needed and had been waiting for for a whole week, and we were able to get the appraisal set up. Priority had been telling us for an entire week that we had to wait. Why did we have to wait when we were able to get all the information within the first phone call? To make matters worse, Ms. Baer falsely claimed to be the highest authority at Priority. When I researched and located Mr. Steirer, his response to my concerns was shockingly dismissive and rude. Rather than acknowledging your company's failures, taking accountability, or offering solutions, he responded with condescension--essentially telling us to "sit down and be quiet" or take our file elsewhere. This level of disrespect is unacceptable from any business, let alone one handling major financial transactions. At every stage of this process, Priority failed to act with integrity, competence, or professionalism. The fact that this closing ultimately succeeded is not due to your efforts--it is only because of the persistence of the listing agent and myself. For these reasons, I would strongly caution anyone against working with Priority or the individuals named in this letter. Your company demonstrated a complete disregard for your clients, their time, and their financial well-being. You have not only lost my trust, but you have also damaged your reputation within the industry. I expect a formal acknowledgment of this complaint and a detailed explanation of the steps you will take to ensure that no other clients experience the same level of neglect and incompetence that I did.

My husband and I had our wills updated. We met the whole team. They were personable,…read moreprofessional, and great to work with. Highly recommend.

Mary does an amazing job with my daughter, highly recommend this practice, the entire team is…read moreprofessional and responsive.

I was recommended here at a lower point in my life. The appointments are kinda pricy but they can…read moretake my money as its changed my life for the better! Mary is so easy to talk to. I couldn't recommend this place more!

Rachel was amazing to work with to get some trust updates done for my FIL. I cannot thank her…read moreenough.

I just want to thank this great team into putting a good fight against a firm that is not used to…read morelosing. You helped preserve parental rights and did not keep guard down. Thank you for helping prove that not always a plaintiff is right... that the picture painted is not always credible... thank you for not only speaking up for a young man but his daughter as well. Thank you for your trust and your work... I did not need a 5 star firm but God fearing professionals like your selves that are not afraid of a good challenge to defeat the wrong. Ms. Q.

Very informative and knowledgeable I highly recommend Mr. Jeffries, Additionally he really cared…read moreabout my Wife and I and even suggested better ways to help her situation.

I could not have asked for a more supportive, thorough, and professional experience during a very…read moredifficult custody trial. This was one of the longest custody trials that our judge has ever seen. Throughout my experience, from the initial phone call to the final day of court, I felt well taken care of and I was confident the best interest of my child was always at the forefront of the case. Mr. Jeffries was straightforward throughout the entire process, steadfast, and provided me with the confidence I needed to make it through this trial. Michelle, his assistant, always greeted me in a warm and friendly manner and was a pleasure to work with as well. Mr. Jeffries is not your average attorney. He is constantly committing his time to researching the most up-to-date legal practices, laws, and relevant information available to provide you with a reliable and competitive advantage in the courtroom. He pays incredible attention to detail and was always prompt to respond when I needed to speak with him. I didn't think I would find an attorney who would care about my case as much as me, but I feel Mr. Jeffries was just as committed and passionate about my case. It is incredibly rare to find an attorney with the experience, knowledge, professionalism, commitment, passion, and care he offers. If you're looking for an attorney, Mr. Jeffries is a wise investment. I highly recommend him!

This firm was recommended to me by my financial advisor to help me set up an advanced estate plan…read morein the event something happens to me for my young daughter and a trust for her to ensure my assets would be able to support her and provide for her lifestyle, education, travel, etc. expenses far into the future. It's something I've wanted to do for a while but had been putting off bc it's intimidating. Melissa Moser was recommended to me. Email correspondence was prompt initially and my first appointment went very well. I liked that they have a package plan for a trust that includes multiple things and was ultimately provided to me in a full binder package with everything tabbed (with definitions and instructions) set up so it's easy should someone have to use it in the event of my untimely death or incapacitation. After our one-hour consult, I was given some paperwork to fill out for them as far as assets, accounts, possessions, etc. and signed a contract fairly quickly and paid my half deposit (remainder due upon delivery of documents/binder). Melissa and I had about a 2-3 hour meeting one afternoon where we really sat down and went through all my assets, my plans for the future for my daughter, and how to structure my trust in such a way that it will still provide guidance and influence for my daughter where I can still have a way to instill some values in her if I were to no longer be here to parent her. We included education, health, travel, and additional benefits for her until she's around 40. Incentivizing things like foreign travel abroad, higher education, marrying later, health and wellness... etc. Melissa was a great partner in working through those things and providing some guidance and examples as well as steering the conversation and leading me to the goals I wanted. Yesterday I arrived and the team was well-prepared and had all my documents ready to go - I signed in front of witnesses/notaries and they quickly made scans/copies and had my binder ready to go. I feel much better now that I have everything lined up for my very young daughter so she will be well provided for and I will still be able to look out for her if the worst and unexpected happened. Additionally, I now have a will, a durable power of attorney, and advanced medical directives outlining my wishes. This sort of thing is unpleasant, but something you need to think about as you get older. My grandmother died with no will with 5 adult children from two marriages and it was a nightmare. I don't want to leave that for my family. Working with this firm was exceptionally easy and the comprehensive binder they provided will walk my loved ones through everything they need to know if I were no longer here and they won't have to guess what my wishes are, they're clearly laid out. Melissa was excellent and I highly recommend her and her team.

Stephanie Smith and her team are professional in every sense of the word. I would highly recommend…read moreher for family and estate planning as well as real estate transactions.