So I was in town to visit friends and my hair was such a mess. The previous day I was traveling…read morethat whole day and didn't have the energy to get my hair done. A quick google search and I saw this cute little place pop up. I was familiar with Morrisville as I use to live in the Charlotte area. It was Friday morning at 11:45am and I was lucky enough to be able to score an appointment for an hour later (I should be considered lucky as most people had christmas parties that weekend) I had my hair appointment with Rachel and my lord she did a beautiful job with my hair. I always get my hair straight but I wanted to mix it up with some curls and it was gorgeous! I plan to see her everytime I'm in Charlotte. Go out of Charlotte and visit this place for your Blow Outs. You won't regret it! Such cute decorations and Rachel was so funny! Brownie points for her helping me put on a shower cap as I was the crazy woman who decided to get a blow out while it was raining cats and dogs out.

Horrible experience with condescending, rude, and unprofessional owner of Couture Salon and Spa…read more Had an appointment to color hair, roots, etc. a strawberry/golden color with blonde highlights. When hair was blow dried it was totally blonde with NO strawberry or gold color to be found. Also had a lovely patch of silver gray on one temple. It was so disappointing, and truly upsetting that I literally cried.. But only after the owner just about called me a liar saying that I requested "beige blonde. " NOPE and NEVER have I ever asked for "beige blonde. " The young stylist was upset also but had followed the color mixing instructions from owner via phone. After I was told, by the rude owner, that I did request beige blonde and that I had said nothing about gold or strawberry, she told me to pay the stylist and make an appointment to come in during the week so she could fix it. I explained that I could not come back during the week. That's why I was there on a weekend day. The stylist attempted to throw some red in there and blow dried it. It wasn't great.. Not at all what I asked for but I was tired and just ready to go. I was charged am exorbitant fee for the services and left. Exit.. never to enter again.. Ridiculous

Always come in this store for my hair needs. Whether it's for locs or my daughter's hair. This…read moregentleman has what you need!

This is a small beauty supply store tucked in the corner of a shopping plaza. It's right behind the…read moreBi-Lo. It's small but has all of your necessities for hair to include shampoos, conditioners, oils, tools, wigs, etc. They carry some larger and some smaller brands. I personally will probably not return, only because they do not have a wide variety of items compared to other beauty supply stores.

I'd never return to this beauty supply store. Outside of the fact that it's a tight space filled to…read morethe brim with everything imaginable, the customer service is poor. I purchased 3 packs of crochet hair ($12.99 a pack) from this business and when my stylist went to install it, she opened one of the packs and went to separate the bundle, upon inspection she noticed that the texture was not the same as the other two packs. I went back the same day and explained this to the lady at the counter. She refused to exchange the pack and insisted that the hair was not in good condition, even through they were still "together" within the bundle. Some of the hair had been separated, but other than that, all hair was still included. I was not asking for a refund, I would have settled for an even exchange, but she mentioned that she cannot resell the hair. That was her priority. Reselling a pack of hair that was mislabeled and inconsistent with the actual texture. As a customer, it should not be my responsibility to absorb the cost of a product that is inconsistent with how it was labeled. That should be the responsibility of the owner, you take that up with your supplier. Her concern was about the ability to resell the hair, rather than her responsibility to ensure customer satisfaction. With that said, I will never spend another dollar at this place and I'd recommend others to do the same. Spend your money with an establishment who actually values customer satisfaction over losing $13.00.

This is a massive store! the staff is always very helpful and nice. They have just about every…read moreessential beauty supply item. Their wig selection is great as well. Parking lot is cramped/awkward, but it has never been excessively busy on the occasions that I have visited.

Large store with many options and products. There is plenty of parking with a shared uncovered lot…read more Products are higher in cost but I figured it was because they are natural based. The products are nice and good quality. You can have a party there, etc. staff are friendly. The points system online does not synch to the store apparently which sucks if you want rewards.. Happy shopping.

Newbie here! I came to Buff City Soap to pick up some beard oil for my spa. Nate came over and…read moreguided me through the whole store and was very patient and kind to me. We had a great conversation and we were bouncing ideas off of each other about fragrance combos. I ended up picking up a few things... one of them being some Oatmeal and Honey oil for my kids and grandbabies dealing with eczema. Also, I created a custom scent for my butter and oil and I named it "No Pomblems!". It smells sooooooo good! The staff loved it so much too! Everyone was so nice and friendly. My experience was top tier! Can't wait to go back.

I've shopped online through Aillea several times, and love their "clean" beauty product selection…read moreand high-end brands. When I heard they recently opened a Charlotte location, I couldn't wait to visit. This is THE PLACE to go if you are looking to replace your beauty products with those made from clean ingredients and natural fragrances. Everything they sell can be trusted to have none of the harmful chemicals that can harm your body. Aillea is located in the Park Road shopping center, next to Harris Teeter. They have a wide selection of brands including some of my favorites, such as RMS, Innersense, Rahua, Suntegrity, Plant Apothecary, Ilia, and so many more! I love being able to browse, try products, and test colors before purchasing, since I'm so used to just trying everything out online, and looking for pictures to see if colors will work on me. Their staff are very helpful, too, offering suggestions or assisting with picking the best colors. They offer events throughout the month to get facials or meet the product's makers. I definitely plan to attend some of these, and expect I'll be a regular at this store!

Awful customer service. I really wanted to like this place because it was convenient and in park…read moreroad shopping center. They are all rude especially the manager. Really should work on your customer service skills. I won't be back.

A little bit of backstory- I've worked at Kiehl's, I know the products & I know what they're for,…read morewhat works for me what doesn't etc. Why I'm giving this specific Kiehl's 1star is because the sales associate ruined the experience for me. I stopped in after being bored out of my mind waiting for my flight to board. Looking for nothing in particular I was continuously pressured and asked if I needed help. The whole vibe of this sales associate was not kind & was actually snotty and condescending. I said I didn't need help twice. I shouldn't have to repeat myself, if I need help I'll find you. The last straw was when I accidentally mistook a product for a tester & was opening the cap, before I could realize this, she rudely (almost yelled) "that's not a tester!", ok, I'm not gonna steal your precious little products. I left the store empty handed because this Kiehl's in particular does not deserve my hard earned coin.

I stopped in here during my layover and was very dissatisfied with the customer service. No one…read moresaid hello or even offered their help, although I knew exactly what I was going to purchase. After spending nearly $100 and them just sending me on my way, I get to my next destination only to find out that they did not give me the proper duty free sealed bag. I then had to watch as security threw away my brand new products. I called the store to try and see what could be done but the Manager was not in. I left my name and phone number for a call back, but had not heard anything so I ended up calling again. I was then told they can't do anything about it and it's not their fault because they didn't know my flights. If you work in an AIRPORT, you should be knowledgeable of the liquid restrictions. In addition, you should offer the duty free sealed bag, which I did not have knowledge of (I am new to flying). Very disappointed with this store and my experience. I'm an avid Kiehl's user and am extremely disappointed by this whole experience.