I visited Sephora in the Crocker Park mall (Westlake) in March 2023 with a friend but I have come a…read morefew times before and after that date. I love Sephora because all the products are laid out very neatly and appeasing to the eye. It's always a fun experience for someone as myself who is starting to get into wearing makeup. Depending on what brand you buy and how many items you purchase plus your budget, you may end up spending alot of money. Prices are definitely not cheap but it is also reasonable, for example, if you just purchase one quality lipstick, you shouldn't spend more than $20. I purchased a Sephora brand dark pink liquid lipstick and I received a few samples of products from Sephora too. I've worn this lipstick and love it. I'm always complimented by others on how the colour pops against my skin tone. There are a lot of brands (Fenty Beauty, Bobbi Brown, Rare Beauty, etc) in Sephora so if you feel unsure of where to start, ask a staff member to assist you. The friend who I was with wears makeup akmost daily so she was a helpful guide for me as I navigated the store. All your makeup and skincare needs are here at Sephora including a men's section. From eye liner, lipsticks, blushes, foundations/powders, lip liner, eye shadow, etc. Stop inside to browse today! **** GOAL of 150 reviews in 2024 - 34/150 total reviews in 2024 - 684 total overall Yelp reviews - Reviewed on 19 May 2024

What a fun store to shop at. This location always has a great selection of items. The staff are…read morefriendly & helpful. The free birthday gift is fun! the store is always clean and bright.

If I could leave zero stars I would. They are never stocked. I came into the store looking for a…read morepastel pink. Every single brand was under stocked. You couldn't find more than one box of each color (if your lucky it was even on the shelf) I asked her to look in the back for product and she refused then just walked around the store looking for other options. there wasn't any other options because they refuse to go into the back and stock their shelves. Afterwards she called north Olmsted location to ask if they had the color which they did. She tried insisting I buy one tube there then drive 30 mins to the other location. The employees don't care to restock product. They had entire lines of color EMPTY. Yet they insist they have nothing in the back. Pure laziness..

Great lil store with LOTS of beauty stuff for guys and gals. Anal bleaching kits, waxing kits and…read moresmell goods. Girls working are always nice and don't mind me trying out the hairnets and hair picks. You have to be in the biz to shop here so have you favorite salon professional bring their card at checkout. Now get yer manscape on, fellas!

Excellent help in obtaining products. Was able to locate everything needed without one item being…read moreout

Always has great deals ! Awesome selection of weave,wigs &…read moreother beauty products My fav hair store in Cleveland !

I had a pleasant experience here in late August 2024. I spent about 25 minutes in the store…read more They sell all types of hair products ranging from wigs (straight, curly, and braided), hair oils, shampoo and conditioners, braiding hair, weaves, etc. They have all different types of braid hair colours and sizes too. Their inventory is large. When I visited in August 2024, I purchased an Anti-Itch hair oil plus a short wig that I only ended up wearing once. I had sort of a hair emergency (LOL) and I needed a quick style so that is why I bought the wig. I never wear wigs. The wig was cheap and I only wore it once to attend a function. Customer service was wonderful. One of the employees helped me find a wig and she took time to help me figure it all out. If you're looking for hair products then this is your spot. **** GOAL of 365 reviews in 2025 - 24/365 total reviews in 2025 - 805 total Yelp reviews - Reviewed on 3 January 2025

Walked into the door at 7:52 pm…read more No hello or polite customer service. Instead I get a "we are closed."" 8 minutes before the actual closing time the cashier announces the store is closed. First and last time patronizing this local business. SMH

The service here needs improvement. I came in to purchase a lip gloss and was heading to the…read moreregister with my boyfriend when an associate abruptly interrupted our private conversation and steered him toward the cologne section leaving me standing alone at the register with no one to assist me. After waiting without acknowledgment, I gave up on the purchase and left to shop for the pants I had originally come for. A little attentiveness and customer awareness would go a long way.

I had the best experience yesterday evening, with Adam and I believe the store manager. Help me…read morewith products, samples with education and online support and how found the items that I was trying. The best experience I've ever had. Thank you, Sephora.

I put in order on an online app. I picked up at this location. When I got there my order was not…read moreready at all. The customer service lady name "Amanda" pack up my order for me she did a great job. The place is clean great service. Keep it with the good work.

My daughter was looking forward to getting her COVID vaccine today, however, they did not give her…read morethe vaccine because her name was wrong in the system. They said they had no way to fix her name. Trying to do the right thing but Walgreens does not care about your health. The Feds are pleading for people to get vaccinated, Walgreens, time to do your part!! Hope you enjoyed making an 11 year old cry today. Hope you're happy.

This Walgreens looks half empty and like it's going to close any second…read more Dr called script in. I get a text saying they received it. Wait for a day for a "it's ready for pickup text". Nothing. Go to pharmacy. Prescription has been ready since day before. No notification, but ok. I go to pay. Pharmacy didn't accept my prescription coverage (not a preferred provider), which I was not aware of. They didn't tell me this and tried to charge me retail price for a script while telling me insurance was used. I told them that based on the price, that I didn't think so. They double down. I ask them to verify, please. They checked again and admitted they were wrong. I wonder how many people paid extra for their meds thinking their insurance was applied when it wasn't. Never has this issue at another pharmacy.

I love this store! They're always clean and nice! Photo staff are knowledgeable, pharmacy staff are…read morehelpful. Overall a great shopping experience!

Everything here is wonderful, that is obvious! But the staff here is just aaa luxurious as the…read moreambiance and the products. They are kind and all smiles when you are greeted from afar when walking in, yet not intrusive or pushy. It really did invite me to want to buy more! I am that consumer! But even if you just want to peruse, it is a nice shopping experience which is not as common anymore!

I came here to buy a few makeup products and had a fantastic makeup shopping experience! I…read morediscovered that I love Blue Mercury, and in particular this branch! Store: What I love most about this particular store, which you can't replicate at other retail stores or malls, is that it has large windows with lots of natural light. SO IMPORTANT! I hate trying on makeup at a store, thinking it looks great, and then realizing that it doesn't blend/cover well at all by the time I'm in my car with the sun lighting my face. Do yourself a favor and walk to the window wall with a handheld mirror to inspect your makeup before purchasing any products. Makeup/Products: This is one of two places in Cleveland that sells Bobbi Brown products, which I absolutely love. They also carry Trish McEvoy, Laura Mercier, NARS, and Lune+Aster (Blue Mercury's line). All high-end quality lines. They also happen to have my favorite lip balm (Rosebud salve) which I'm hard pressed to find in any store. Service: I was quickly helped by a sales associate when I entered the store. She helped me decide which shade of corrector and concealer I needed and gave additional recommendations on other products I was interested in. Also, since I am South Asian, I like that the woman who helped me was black. Not that I mind being helped by white people, but I do think that colored women have a better grasp of what other colored women need in terms of makeup, so it's nice that they have a diverse team. Free goodies: Truthfully this won't apply to most shoppers, but I happened to be there when they were celebrating their 16th anniversary and the launch of their own makeup line (Lune+Aster). As a result I got champagne, a cupcake, and a free bag of product samples on my way out!