I went in here a couple of days ago, and I was thrilled to meet this kind hearted worked there who…read moreoffered me the best assistance. I didn't know exactly what I was looking for, but she was so sweet and helpful. She walked me through everything I needed to dye my hair pink and my sister's hair 'dirty mermaid' color. She was able to give me all the information I needed to know to successfully do the coloring. She was so informative. I never caught her name, but I told her I wasn't having the best day and she made sure to make my time there enjoyable. I went in about an hour prior to close and she greeted me so nicely and we just talked. I was really grateful that she was able to help me. I wish I got her name. She was such an angel. The store was very clean and I was able to get in and out rather quickly, with product and everything I needed to know.

Went to a beauty store with my parents and son too. My mom as usual with her tone of voice being…read morelouder and louder lol.... it draws attention to her even more when it's in Spanish (Puertorrican trait I suppose)! The employee (older white blonde female) says to me " it's that papaaa out there with your baby". "He is so handsome and his features are going to be so beautiful does he look like his father?" In my mind I wanted to reply differently. But I say instead to her "he is handsome and beautiful like my other kids and The Puertorrican in him makes him even more gorgeous!" The woman then says really I am German. " well my son is awesome because he also German and Polish but he is just handsome all rolled into one thing my son"! So we just go up to counter to pay and then mom approached the counter but with her loud voice talking fast because she was excited with something she was going to buy. The lady again says "WHAT LANGUAGE ARE YOU SPEAKING. YOU KNOW YOU SHOULD SPEAK ENGLISH..." and hen smirks. I say HELL NO AND SHE IS SPEAKING SPANISH and!!!!! The woman says with a nervous laugh " well I am here and she should speak English". I said to her with a sarcastic laugh " well she wasn't speaking to you no matter what language she chooses to speak to me let me be clear it wasn't a conversation including you! And she finished the transaction and i just left counting to ten in my mind!!!! If she would had given me any more of this ignorance I would have recorded the rest just in case I go to jail!!!! Many years I have gone here and not received the best help in advice product search or any form of interest in helping out. So I go there get what I want and mind my business. But really this was beyond stupid

This store is conveniently located in a shopping center, which makes parking very easy…read more I stopped in to pick up an online order and had also signed up for their rewards program, which came with a free birthday gift. The store was clean, well organized, and easy to navigate. The employee who assisted me was kind and polite, and even though they were fairly busy, I was in and out in no time. Great experience overall!

I just spent almost $200 on items here just now. The cashier told me to leave my bag that I've…read morepurchased in the front. Since when we can't have the items we purchased to leave with us to go to the restroom? . I would've understood if I didn't buy the items and were to leave but I bought everything. On top of that stop hiring people who have attitude problem in this work field. You are dealing with customers why are you following them around and having attitude.

Prices here are always a tad high so I wait on sales. The quality of products are always nice. I…read morehave soaps, bar and men's bath and body wash. I have purchased lotion as well . I was disappointed this time as when I got to the register the items that I pickerel were all regular priced even tho they were in the discount section in groups. Of course I left my items as I was on a budget. Sometimes I will buy sale items to stock up.

It was so nice. Nicely organized. I kind of think it would be better if they put the car freshners…read morein a ore central location, instead of off to the side when you first come in. Can't really see it. But they were quite helpful, helping me find what I was looking for. I love the wallflower fragrances and they almost always have a sale on them. This one is the closest location to my house so I'm there a lot lol

Upon entry I was immediately greeted and offered assistance. I came for the massage bar, the scent…read moreI wanted was out of stock. The employee offered other suggestions. I purchased the coconut drench massage bar and a tin. I noticed after purchasing I had a sample for cuticle butter. Love this location.

The staff at lush is always incredible! They are so friendly and welcoming. If you are unsure on a…read morescent or what you may need they are happy to help and will steer you to what you need.

Last week, I purchased a head wrap from Beauty & Beyond. When I got home, I discovered it did not…read morefit my head. I assumed it was a defect, so I purchased another one today. This time, I opened it in the store, and it still did not fit. I immediately showed it to the employees at the register, and they could clearly see that the item did not fit as intended. Despite witnessing the issue, they refused to offer an exchange, refund, or any solution. The employee told me that I should have asked them to open it before purchasing, even though I had no reason to believe there was a problem with the product. I am very disappointed with the lack of customer service and unwillingness to stand behind the products they sell. Because of this experience, I will not be shopping here again and cannot recommend this store to others.

I need hair last minute and they had exactly what I needed. Quality hair of all price ranges. I…read moreloved the large variety of hair and beauty products. Beautiful selection and good customer service.

Very reasonable prices if you have a daughter and are looking for hair accessories (the main reason…read moreI come here). They do sell other items such as shoes, clothes, wigs, makeup and any kind of hair care product you're looking for. The staff is very friendly and are always around if you need any help finding things.

I go there all of the time, in fact for about 3-4 yrs. They do a very good job, and the salon seems…read morevery clean. I love the travel and cooking videos that play constantly on the two

the best price in town. Nice, details design with clean and friendly staff. Highly recommend for…read moreanyone looking for the quick and affordable nails done.

I rarely have good finds at JCPenney let alone this particular location. One of the only reasons I…read morego in now is because they have a Sephora inside their store. As for the women's clothing, I do think their target audience is either juniors (14-16 years old) and seniors (over 65). I never seem to really find any clothes I like here. One thing I do like is their jewelry selection. I'm looking for chokers at the moment, and they are sure hard to come around in the other stores I've gone to. Since JCpenney has a huge junior's section, I knew I could find it here. I ended up purchasing a choker/necklace set here for $24. I do think they spike the price of their items up front. I know just by looking at that price, I wasn't going to be paying that, and luckily it did turn out to be 50% off. So deals are expected here. I know department stores like this are slowing dying down, and in my opinion I don't see this particular location lasting 5-10 more years. When I go to the Galleria, I usually hit up Macy's, Von Mauer, and Belk....so I do think JCPenney has room for improvement.

It's been forever since I've been to JCPenney!…read more One of my favorite places to shop at, when I went shopping, but unfortunately, they closed all of their Hawaii Stores! Bummer! After checking out the Riverchase Galleria, I decided I was going to stop at JC Penney first! Since they appear to be one of the anchor stores, I was dropped off there by my Uber driver and walked in. The familiar feel of a JCP came back to me quickly and I walked through their large store to check out their merchandise. JCP, in my opinion, always had a great selection of quality clothing items at very good prices. Their sales were also really good, from what I last remembered. As I checked out their self-help shoe section, I noticed they had several nice pair marked down, 50 percent off! What a deal! These were for shoes that would have costed me an arm, a leg and a foot back in Hawaii! It was less than the price of an arm here! The sales here were pretty darn good, and I noticed a bunch of anxious customers standing around the sales counters, asking for "coupons." I found out they had a sale going where Sales Associates were handing out additional $10 off coupons to customers, and some of these customers were down right rude! But I also noticed how the Sales Associates were all friendly and patient with them as they dealt with their demands! After checking out their souvenir section, most of the Alabama products were on sale and with the additional discounts, worth every penney! Get it?! I opened another JCP credit card account and was given an additional 15 percent off all day shopping spree for doing that, plus, was able to get deferred billing (no interest if paid in full within a year) because I went off! Not attitude wise, but shopping-wise! An overall pleasant shopping experience here! Praises to the several Sales Associates I dealt with, who were all very pleasant and courteous, despite the demands of the impatient customers! Free ample parking in the private parking lot there and a large variety of items in-stock for you to choose from! If you're ever in Alabama, you've got to visit this place, if only to reminisce!