I mainly come to this Sally's for manicure and pedicure items. I'm somewhat...let me quit…read morefibbing...I'm a HUGE nail polish addict! Sally's is great about having sales on nail polish like buy one get one 50% off or buy two get one free. I love that their sales normally include awesome nail brands like OPI, China Glaze, Essie and many others. I don't wear false lashes often, but when I do, I normally check out Sally's because they have good sales on lashes and lash products. They have a great selection so if you want a natural look or a totally glam look, Sally's will probably be able to meet your need. The employees at this location are friendly and helpful. I'm never in the store long before one of them asks if I am looking for something in particular or if I need assistance.

Everytime I go in they are friendly. Today I went in and the Lady that helped me, I believe she…read morewas the store manager, was very knowledgeable and helpful. Instead of just trying to push products on me she explained the differences between the products. I was very pleased with my experience.

Last week, I purchased a head wrap from Beauty & Beyond. When I got home, I discovered it did not…read morefit my head. I assumed it was a defect, so I purchased another one today. This time, I opened it in the store, and it still did not fit. I immediately showed it to the employees at the register, and they could clearly see that the item did not fit as intended. Despite witnessing the issue, they refused to offer an exchange, refund, or any solution. The employee told me that I should have asked them to open it before purchasing, even though I had no reason to believe there was a problem with the product. I am very disappointed with the lack of customer service and unwillingness to stand behind the products they sell. Because of this experience, I will not be shopping here again and cannot recommend this store to others.

I need hair last minute and they had exactly what I needed. Quality hair of all price ranges. I…read moreloved the large variety of hair and beauty products. Beautiful selection and good customer service.

I love the service here over all. The people are really good at what they do, I just feel sometimes…read morethey can be a little salesmanish and I hate that. If I want something or need to try something but I dont want anyone trying to convince me on a service or product that I know that I do not need at all. But none of that deters from over all I have always been satisfied with my peels and facials here.

From the owner: Try Before You Buyread more

I answered a call from Walgreens today and a recorded message started telling me there was a delay…read morein my prescription.....then it would repeat that ....again....and again.....and again. I called back. I was holding on the phone.....I did this for 40+ minutes and a real live female person answered the phone and said I will be with you in just a minute...after a while....I was disconnected and transferred to no-mans land where no one would answer the phone. I called back and now10 minutes, there are once again 2 customers ahead of me. And the computer lady keeps saying she is sorry to keep me waiting! Actually, if there were a minus.....I would give a minus 100. It is sad. This used to be a vibrant store full of staff who could help you in a reasonable time. The voice mail system is terrible. The store is under staffed. You walk in there and can't find anyone except in the pharmacy. There are still 2 callers ahead of me. Actually, I have been moving my prescriptions to another pharmacy...but I missed this one. I may be holding on this phone until my next birthday ...which is in November!!! and there are still 2 callers ahead of me. It is now 26 minutes holding. And they will be with me shorly. This is not a good experience. Their staff is assisting other customers. Please pick up the phone and don't hang up on me again! There are still 2 callers ahead of me.....at 32 minutes holding. Does anybody at Walgreens care? This is so past bad customer service...I think their customer service folks all ran away. Oh yeah! One caller ahead of me. Lets see if i get disconnected again. The lady on the recorded message now has static in her voice because she has talked so much! And, my phone is running out of juice. 46 minutes on hold now. Now 51 monutes. Wonder if AI would do better? 59 minutes at 7:15 PM. Well....she, the real person, answered and once again asked me to hold on....so here we go.....didn't wait for me to say no.....didn't say please. Now 1 hr +. Oh she came back. FINALLY!!!!!!!!! Over 2+ hours.... Final recorded message....I am sorry. We are having technical issues and are having trouble processing your call. Perfect ending!!!!!!!!!!!!!!!!!!!!! Gay B Tuesday May 12, 2026 PS Once I got to a pharmacist, she was extremely nice and helpful.

Would give a zero. I walked in and the cashier saw me come in. She turns her back to the register…read moreand i have to ask foe help at photos. She never said hello. Basically never spoke to me. O guess she hates her job or people in general. Only spoke one word answers to me. At the end did not say thank you. Just heres your receipt. Not sure how she got hired. They must be desperate

Another makeup store in the Summit? Yes, please! Blue Mercury is a new makeup and skincare store…read morelocated in the upper portion of the Summit (near Shake Shack). My friend Kimia M. and I came here last week. It was packed! At first there was only one associate and about 25-30 women inside the small store wanting to try beauty products. I browsed on my own at discovered a number of brands I'd never hear of before. I would describe their products to all be higher end, whereas at an Ulta you see prestige cosmetics but also see drugstore and Walmart brands. The store is beautifully arranged and very clean. After the initial madness while opening, Kimia and I came back after eating lunch and visiting a few other stores. Much calmer now, and there were several associates. Shoutout to Katrine for answering all our questions, doing demonstrations, and helping Kimia find a new lipstick that she absolutely loved. I will definitely be back here!

This store is conveniently located in a shopping center, which makes parking very easy…read more I stopped in to pick up an online order and had also signed up for their rewards program, which came with a free birthday gift. The store was clean, well organized, and easy to navigate. The employee who assisted me was kind and polite, and even though they were fairly busy, I was in and out in no time. Great experience overall!

I just spent almost $200 on items here just now. The cashier told me to leave my bag that I've…read morepurchased in the front. Since when we can't have the items we purchased to leave with us to go to the restroom? . I would've understood if I didn't buy the items and were to leave but I bought everything. On top of that stop hiring people who have attitude problem in this work field. You are dealing with customers why are you following them around and having attitude.

This is one of my favorite ethnic beauty supply stores in the city. I like that the store has…read moreemployees who I can relate to and ask questions about my hair purchases. Also, the store has a variety of different products. There have been many times when I have driven from Hoover to Homewood because I couldn't find what I needed in my area, but I found it here. It's conveniently located--not far off the highway. They also have a rewards program. You can earn coupons for future use once you've purchased a certain dollar amount. I've always been helped promptly when I have visited this store. I'm sure I'll be back.

I went on a weekday morning. I was greeted as soon as I walked in. I found exactly what I needed…read moreand then some, lol! I'd definitely go back.

Spa Works & Wellness has changed my skin! Shannon & Kinzell provide wonderful service and fantastic…read moreproducts. My face has never looked better!

I love my sessions at Spa Works. Their quality of service is excellent. Shannon & Kinzell are…read morethe best

Upon entry I was immediately greeted and offered assistance. I came for the massage bar, the scent…read moreI wanted was out of stock. The employee offered other suggestions. I purchased the coconut drench massage bar and a tin. I noticed after purchasing I had a sample for cuticle butter. Love this location.

The staff at lush is always incredible! They are so friendly and welcoming. If you are unsure on a…read morescent or what you may need they are happy to help and will steer you to what you need.