Big thanks to Mariah!!! I came in not knowing how to fix my hair. She gave me everything I needed and gave me step-by-step instructions. Thank you Mariah, they need more employees like you there! read more

I am at my Sally Beauty Supply store location.. The employees & Management is very professional at this location!!! Very helpful in what you need here! I have my own license because I use to cut hair so I kept them active because sometimes I cut friends & family hair...This visit I need hair & beauty products & nail products!!! Here I can get name brand products & pay less...So I highly recommend this place!!!! read more

I wish I could give a rating of zero stars. The manager at this Sally's beauty supply is a straight LIAR. First of all I never even go to Sally's, but my daughter needed a hair color that you can only get at Sally's. Once at the register the manager proceeds to ask me if I want to apply for credit, she explains that we would get $20 off of our purchase immediately. We asked several questions to make sure we fully understood that our purchase would only be like $10. So I apply for the credit and got approved then she says "now all you have to do is buy $50 worth of stuff. This really pissed me off because she made it a point to keep telling me I would get $20 off but never said but you have to buy $50 worth of items. The word $50 never came out of her mouth not one time while she was explaining the requirements for the $20 off. Now I have another hit on my credits and they get their requirement for the store. All based on a lie. If these are the tactics that the store manager is using to secure credit inquiries imagine what the regular employees are doing. Do not trust the employees here especially the store manager. Whoever owns this Sally beauty supply really needs to put their foot down and stop these predatory practices. I will never set foot in this Sally's again! read more

But they keep moving products around in here. It's got me really confused during the few times a year that I shop here...

They have hidden my review since I posted it in 2014 but still relevant! So reposting~This store sold me a fake chi that did not even work, while trying to return it they figured there was nothing they could do for me because I must have been to blame right? I know people do this sort of thing but I'm an honest customer who shops there frequently and they offered me nothing. They would never sale a fake..well they did.. to me. I'm out a 100$ and I trusted this store. I'm sure someone's having fun with that money because they did not supply the item. It's a shame I won't be going back again. I'm sure this is a rare case but somewhere along the line someone wasn't doing their job or decided they needed a nice iron. They can argue with me all day long but at the end of it I know for a fact what I paid to get and what I actually received. If they had actually done what they claimed and opened the boxes right off of the truck then this wouldn't have happened, I know they lied to me because I am looking at a fake broken chi right here. Either that or someone stole it. Don't recommend them anymore. Sad business. Ulta is a much better place to go in the area. (If they replace(d) the staff that was there I'd say better luck but that was a terrible experience -made me feel like garbage ) read more

Today my mother and I entered this establishment at 11:15 am to buy her some special hair products for her grey hair. We didn't get greeted like we do in the Liberty, TX local.. but eh who cares.... we proceded down the aisle and found the product Mum needed immediately. But couldn't reach it because a hanging display was in the way. We would knock bottles over if we tried...so tried to go thru the side. Still... knocked a few bottles over. We picked up as much as we could and was met qith a horrible stare from a employee. We said sorry...and moved up to the counter. She came around and stated, How many bottles you knocked over. (Tisk) We replied it was an accident. .. and she said "Well I bet its alot!" And continued to roll her eyes. Which sent my mother into bitch mode. "I'm sorry you have to do your job!" And she snagged the items from my mother and continue to ring them up... we asked for her name...she said Shirley. .. but I doubt it because she had her nametag turned inward so no one can see it. We said nevermind. Left the store. Never going back. I can believe someone would treat my 60 yr old mother...like she was a 6 yr old brat running thru the store destroying things on purpose. Just can't find good help. read more

I'm concerned that Sally's is still using a dial up system for there credit/debit purchases which takes forever.

Store says it is open until 9PM. Got there at 8:10PM and the door was locked. Person inside yelled through the locked door that they were closed. Walked by the window after grocery shopping next door, and that same person was still in there just pacing the isles with her head down doing nothing. I think maybe she just locked the doors an hour early so that she wouldn't have to do any work. They either need to change their posted store hours, or hire someone who is willing to actually work. read more

This store sold me a fake chi that did not even work, while trying to return it they figured there was nothing they could do for me because I must have been to blame right? I know people do this sort of thing but I'm an honest customer who shops there frequently and they offered me nothing. They would never sale a fake..well they did.. to me. I'm out a 100$ and I trusted this store. I'm sure someone's having fun with that money because they did not supply the item. It's a shame I won't be going back again. I'm sure this is a rare case but somewhere along the line someone wasn't doing their job or decided they needed a nice iron. They can argue with me all day long but at the end of it I know for a fact what I paid to get and what I actually received. If they had actually done what they claimed and opened the boxes right off of the truck then this wouldn't have happened, I know they lied to me because I am looking at a fake broken chi right here. Either that or someone stole it. Don't recommend them anymore. Sad business. Ulta is a much better place to go and it's worth the drive. read more