Articia at Walgreens store #12715 provided exceptional customer service! She was incredibly patient…read morewith my dad and made sure all his needs were met. You don't see this level of care often anymore. Truly above and beyond 100 out of 10!

The Walgreens on Park & Garth Rd was my pharmacy since 1997!. I received great personal service,…read moreand the employees were all doing their jobs well. They recently closed. I tried to pick up a prescription at the one near the St. Luke's (San Jacinto Hospital) on Garth and Birdsong. My son and I found the employees slow, few in number, and unfriendly. We walked out. Next, I went to the one on N. Alexander Dr and Ward Rd. My first few times, there were many "pan-handlers". I found it depended on the time of day. It felt unsafe. That was resolved. Then I went to pick up a prescription after they called and said it was ready. 1) I waited a long time in line, only to be told it was still being processed. I was instructed to return after 2 pm. 2) It wasn't ready then, either. 3) I went back two days later to give them time to fill it. They said it had not been filled yet!! I drove away, and called the Walgreens on Garth near the Cracker Barrel. They said my meds would be transferred and ready in two days. Now I'm without meds 7 days, but when I went to get them they were ready!!! The service was friendly and professional. It's the furthest from my house, but worth the drive!!!! I hope this pharmacy will be worthy of my business like the one that was closed just blocks from my house who served me well from 1997-2025.

Please, please do yourself a favor & heed the ratings and go somewhere else--ANYWHERE ELSE…read more In spite of clearly stated needs, pleas for improvement, & loyal, the pharmacy services is so bad that it might mack you sicker than what you were before taking your needed meds. From the cashier all the way up to the pharmacist, these people are just inept with a seeming refusal to improve. Back to Kroger, I gladly go!

Every month I have a medication due at the same time. Every single month I practically have to beg…read morefor it. Even when I call it in the week before it's due, they tell me my insurance won't approve it until it's due. That is a lie. They simply are so incompetent that they don't have it in stock. With the computerized service they use I feel quite sure they know exactly how many patients are on this medication. I'm forced by my insurance to use these incompetent, lying pharmacists and just as soon as I can get Medicare I will no longer be their customer. This is the worst pharmacy I've ever dealt with. Do yourself a favor and avoid this one at all costs if you can!!!

Absolute worst service I ever received at a Walgreens, the old ugly Hispanic woman in the morning…read moredisplays poor, nasty attitude, and lacks courtesy. She didn't greet me at all, and when I got to the register, she acted as if I inconvenienced her with my purchase, walking to the register with a negative demeanor, and didn't want to give me my change, she spoke to me with an inappropriate tone. Unfortunately, this is just the Deer Park way, so she's probably a resident in the area as well, just nasty, rude attitude for no reason. It was 8am, so she woke up this way. People like that, should work in the back, away from customers, not in the front being the face of the store! She's not who I would want to represent my company/brand.

This has to be the worst pharmacy ever. They never get it fone when they say they. I'll never go…read moreback to this location ever.

Prescription had been renewed and I asked (and paid for) next day delivery to my home. The next day…read moreI checked online and the message was "out for delivery." Had not been delivered by 8 pm so I called. "Out for delivery" means "we have prepared the label for USPS pickup which will be tomorrow and maybe your prescription will be at your home in two to three days." My package was sent to another town's post office (1), to big city distribution center (2), back to 1 back to my town's post office, back to 1, back to 2, back to 1 and, finally and for the third time, back to my town's post office. Delivery was 11 days after order for next day delivery had been placed. The only problem I've ever had with this pharmacy, but folks who use it need to know it's better to put on your walking shoes and go yourself - you'll get your medicine 10 days sooner.

This review is based solely on picking up prescriptions. We have a few of our scripts here because…read morethis Walgreens location is superb at procuring high-demand meds. We arrived at the drive-thru recently to pick up a prescription for our daughter, and we were greeted by Valerie. Since it's that time of year when medical plans roll over, she initially thought that the script wasn't covered. We let her know that it was in fact covered, and she very politely asked us to hold tight while she did some research. Long story short, she handled everything, and we drove away with a prescription that was covered by insurance. Insurance companies are the epitome of evil with their ever-changing coverage allowances. We pay exorbitant premiums, and then they decide to not cover something because it would affect their bottom line. But I digress. When it comes to prescriptions, this store is one of the better ones within 2-3 local zip codes. And a special shout-out to Valerie. She's an outstanding ambassador.

- I had to choose a new location when my very efficient one was forced to close…read more - This location never has medication ready when stated in person or via mobile calls. I've been trying to pick up meds I ordered to be picked up last Thursday, and it's now 8 days later.) - Service is always slow though there are many "working". The wait time once finally ready is long. - They don't have enough staff in the store area to assist you with other purchases. +They finally did something about the homeless hanging outside the main doors. It felt uncomfortable to go there in the evening after work.

Once again as a customer trying to pick up my 19 medications, I was treated very disrespectful by…read morethe fill in Manager who's name is Shaun. Last week, she put me on hold for 47 minutes. And, yesterday I was on hold for 22 minutes and was passed around from pharmacy to the regular Walgreens store manager, and then to the photo shop. The young man at the photo was very nice and he transferred me back to the Walgreens pharmacy. Once transferred back over Shaun finally answered the phone. I explained to her that I noticed every time she is there or Joe. They always make us wait a long time on the phone or they hang up. This incident with Shaun 1st occurred several months ago when I drove to the drive thru window to pick up my medicine and Shaun comes over and says really loud- Hey Ingra, I know you from Pleasantville. I see that you are trying to pick up your pain medicine, but I'm showing you should still have 8 pills left, and you shouldn't be taking that pain medicine anyway. I told her it was none of her business that I was taking pain medication, she is not my doctor and doesn't know what's going on with my body. And, it wasn't her job to question me! She then stated that the DEA is very picky about pain medication, and that as a pharmacy she has to notify the patients. I told her to take it up with DEA. They also needed to contact my 4 doctors as well. I also told her she has violated the HIPA law by discussing all of this in front of my son, the car behind me in drive thru, and all of the customer's and workers that were standing around us working that night, because I wasn't in the car. I had gotten out of the car and walked up to the window. I stated that she could have pulled me to the side and confidently speak with me. So, every since that incident she was be treating me with disrespectful. And, making me stay on hold for 22 to 47 minutes or hanging up on me and my daughter. I spoke to the manager as well on yesterday by the name of Jennifer and she stated that she was in the pharmacy when Shaun spoke with me. I asked her didn't she speak with me earlier and she said No! When I reviewed my notes of everything that happened. She was one of the people that I was transferred to while waiting to get back to the pharmacy to speak with Shaun. She also stated to me that they have to report that type of medication to DEA. I explained to Jennifer the same thing that I told Shaun a couple of months ago. I also told HER that I have 18 illnesses and I also had a stroke, and it is not there business to question my medication. They just needed to fill the prescriptions. I also want to say this, that both times I had a disagreement with Shaun. I had received a text message from Walgreens saying my medication was ready. Also,on yesterday I received a message from Walgreens, saying my medication was ready, and why does she question it. She told Jennifer it was too soon. That was a lie. The last time I picked up my medication was 6/23. Yesterday was 7/31 it was 7 days over due. I explained that to Jennifer and I also asked her why when Shaun received all of my 12 prescriptions from my doctor, the pain medication had a note by it saying -verifying with insurance. Why did she have to verify my pain medication. She was just nit picking, none of the rest of the medications said that until I called in to complain. All of a sudden I then received a text message now saying that she went in and put verifying insurance besides them. I have never, had any problems with Mr. Manny when it comes to my prescriptions. He just does he jobs and fill them. He knows that everything is true and accurate. I also want to say that Dr. Garcia has called and talked to the pharmacist before about having my prescriptions ready every month, because I was having to wait from 3 days to a week to get my diabetes medication and my pain medication. I also explained to Jennifer-the manager yesterday that if it wasn't for customers like me spending my money there every month since the year if 2007; then a lot of them wouldn't have jobs. I was also told that Shaun had problems at the Walgreens on Market St. In San Jacinto and they made her leave that location. I would like to tell Mr. Manny that I'm sorry that I had to write this about his store, because he really is a nice guy. But, Shaun is going to have to do better. One last thing. I have notes, screen shots and 2 witness about the way I have been treated whenever Shaun or Joe answers the phone. They say the greeting really fast and don't give you the time to speak or the will just hang up or have kept us on hold from 20 to 30 minutes. Walgreens Corporate Office please make them do better! Sincerely, Ingra Roberts-Stephens

If I could give 0 stars I would. This is the worst cvs I have ever been to and hate that my…read moreinsurance only covers my meds through here. Rude employees and always have a line damn near to the street. Dont get me started on how my medication is never ready EVERY TIME I COME!!! The app is not accurate "Your prescription is ready for pick up and will be held until the 18th." Comes on the 11th just for it to be non existent and sent waaayyyy back to the back of the line to wait another 20-30 minutes. (Atleast I can use that time to write this nasty a** review.) I'm irritated. Cvs please get it tf together...

The store refused to fill my prescriptions because I don't have insurance this month. Way to treat…read moreregular working class people. Just because you can't overcharge an insurance company for drugs that cost cents to make, you deny my ability to get my medication. I'll never shop at their store again. The pharmacist didn't even pretend to care. Absolutely disgusting.

It's time to turn to a different Channel... and review this pharmacy…read more This is a popular pharmacy out in Channelview which is much cheaper than your average, such as CVS, and while they don't always have a massive selection, I can pretty much get most things on order, and they usually have better customer service and are more personal and cheaper, which is I guess the main reason that everybody comes here.

I wasn't aware that this place had closed !! I wasn't contacted by them about the closure until I…read moreattempted to call for a new RX refill.