Nice people running the store. Had what I needed for my daughter and everything else you would…read moretypically expect from a beauty supply at a good price. Will be back.

Nice people and inventory is always on point. I've never gone in there and not get what I went in…read morefor. Keep up the good work...

As someone new to the area, one thing I've noticed quickly is how exhausting it feels to walk into…read morecertain businesses and immediately feel stereotyped because of the actions of other people. I spent close to $200 during my visit, yet I was followed around the store and treated with suspicion instead of respect. Every time I asked a question, I felt irritation from staff instead of basic customer service. There's a huge difference between being attentive and making customers feel uncomfortable, and unfortunately this experience leaned heavily toward the latter. What bothered me most is that I watched this happen not only to me, but to loyal customers as well. While I was there, a woman who said she had supported the business for over five years was spoken to dismissively regarding a return policy she already knew by heart. Instead of recognizing and valuing a longtime customer, the interaction felt robotic and disconnected. She even had to remind them that she knew their policies because she had been shopping there for years. That says a lot. Businesses need to understand that not every customer walking through the door should be treated like a potential thief or inconvenience. Customer service is about reading people, building relationships, and creating an environment where customers feel welcomed -- especially repeat customers who are the reason businesses stay open. I eventually had to speak directly to the owner and his wife because I felt they were approaching the wrong person with the wrong assumptions. The experience honestly reinforced something I've been thinking about for a long time: we need more businesses that genuinely understand community, respect, and customer care. This experience motivated me even more to eventually open my own Black-owned business where customers are treated with dignity, products are priced fairly, and people feel seen instead of judged. I don't wish failure on anyone, and I truly hope this business learns to reconnect with the people supporting them. But if you work in a service-oriented industry, then service actually matters. Respect matters. The customer experience matters. People remember how you make them feel long after they leave your store.

I apologize first for ranting but... 1. I (and the many at the store) so not need a dozen asking if…read morewe need helps. I'm pretty sure we'll know how to look for y'all if we need assist. 2. While I was doing my thing standing in front of Charlottes Tilbury and can't decide between finish powder or finish bronzer, this rep came up tells me I'm looking at the wrong shade and I should be looking at 2-3 shades darker and after I politely told her I'm good and does NOT need her help, she goes on asking me, "Can I show you Tarte instead? In case you don't know, they're cruelty free blah blah blah in case you care about such thing blah blah blah..." I was so nice "thank you but no thank you! " like ....i KnOW this is not representing Ulta Beauty business model but am I being racist against? Then am I getting my "moral/value..." attrack just because I'm looking at CT instead of Tarte The place was clean and neat but I so not needing help from someone that doesn't wear make up nor skincare giving me advice of beauty products to buy and y'all!!! If you don't like the product you're selling, don't work there ‍

After coming here I try to go to Southlake instead as the selection is more vast. The layout is…read moremuch better for shopping. The service is much better. Coming to this ulta the ladies at the register make me feel like it was a inconvenience that I even walked in there. As a customer you want to feel welcomed so your shopping experience is more enjoyable. But the staff at the registry makes me dread shopping here and I don't want that. I want to enjoy my time off and buy product I want.

What a nice spot with a really nice owner!…read more This supply store can easily be missed from the road, but it shouldn't be. There are so many nice products here at fair, reasonable prices. The store is quite large. There is a door in the main store that actually opens into a whole other part of the store. That side has clothing items as well as beauty supply items. I saw some really cute spring/summer apparrel and my wallet had to remind me that I was only there for beauty products. LOL! The owner was really nice and answered all my questions and helped me with selecting some hair for double strand twists. The store is tucked away in a strip mall parking lot adjacent to a movie theater. There is plenty of free parking. Definitely put this place on your list to check out!

This beauty supply store was tucked off in a shopping center so I never knew it was here. Now that…read moreI know that it's here I plan on using it from now on. It is black and female owned which I am always happy to support. It had everything you want in a beauty supply store and her prices were good. I got the braiding hair I needed and saw more selection than in others I've been to. It's clean, organized and the owner was very kind and helpful.

I can't call it. I felt like the lights were a little low, it's in a sketchy part of a really old…read morestrip mall, there are too many mannequin doll heads in absolutely no order, so it was very hard for me to find what I needed. When I can distinguish between human and synthetic my mind can handle making a choice, THIS AINT THE PLACE FOR THAT. It's so chaotic, but where in H-E-B will you find a beauty supply that has this many options? I love the black owned one I reviewed but they just don't have this many options. If you must come here, make sure that you have time and patience. You're going to have to sift through the mess of it all to find the treasure you're looking for. Other than that it's your run of the mill monopolized beauty supply.

I got braiding hair from this place and it smelt burnt and they are very unwelcoming i asked if…read morethey had lipgloss and he didnt respond to me

This is one of the best store's try it out! You should see…read morelook at the store your self

Very large store! Great selection of hair and wigs with various price ranges. Friendly staff and…read morenice atmosphere to shop. I purchased some hair oils, Nubian Heritage bar soaps, and a variety of incense sticks that were 3 for a dollar.

I enjoy shopping at all types of stores. Clothing, shoes, beauty supply, book stores, chocolate…read moreshops, home decor; I love it all. What makes me truly enjoy the experience is good, convenient parking; great customer service, clean organized well displayed merchandise and any loyal perks offered. Kiss Beauty wasn't a great shopping experience to me and I doubt that I will shop there again. On the plus side, it's in the shopping center where Albertsons, Panda Express and Sonic are located so there's plenty of parking. When I entered the store I wasn't greeted, instead I was commanded to use one of their moist towelettes on a table in the entryway to wash my hands. It's big inside but still manages to be cramped. I was only looking for one specific item which I was able to locate with no assistance at all offered from either of the 2 employees who were working. I don't wear weave, wigs or any other type of fictitious hair but for ladies who do there seemed to be a big selection.They carry a lot of beauty care lines but I don't like the cramped store design, the lackluster customer experience and the gazillion security cameras watching customers like dangerous criminals instead of shoppers.