Lush Fresh

Went in today and had good customer service. I found what I needed and got checked out efficiently…read morewithout a wait. Store was clean and organized

This is my go-to Sephora because they carry all the high-end makeup brands I love and wear,…read moreespecially my favorite Gucci lipsticks. The staff is always helpful, and I can usually find exactly what I'm looking for. That said, the store is always crowded. On weekends, it can be overwhelming trying to move around with the amount of people inside, especially when groups of teens are hanging out and testing everything. It's a tight space for the volume of shoppers they get, and it can feel a bit claustrophobic at times. On top of that, the constant mix of fragrances being sprayed can give me a headache, so I've learned to avoid peak hours. I usually stop by mid-day during the week or later in the evening when things calm down a bit. It's Sephora, so the crowds are expected, but this location would really benefit from a little more breathing room. Still, it's my favorite spot for my go-to beauty staples, just not on a Saturday afternoon. The staff always ask if I need help, and most times I don't, but they're always around to assist.

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Bluemercury

2.7(10 reviews)

The store was clean and I was able to find what I was looking for, hence two stars. There were…read morethree associates in the store, all looking at their phones, and no offer to help. Apparently if you aren't wearing the right thing, you are not worth their time. at least there was a tester, so I can order online.

The products in here are are so great, its just unfortunate that the customer service is…read morepretentious and rude. I would recommend buying the product online so the companies get money directly. This store is not worth spending your hard earned money at. They are not welcoming or willing to be helpful. Very disappointed in my experience here.

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Market by Macy's

4.0(17 reviews)

0.2 mi

Best place to get drinks and shop at the same time! They're officially my go to place to get good…read morequality jeans at anti-inflation prices. They also have a great selection of coffees and even carry local coffee specialty bean brands. Hopefully no one sees this review so I can keep this place my own secret.

I went to Market by Macy's a couple weeks ago and had a lovely shopping experience and was so…read moreimpressed. Market by Macy's is a condensed, boutique-like version of a full-line Macy's department store, that seems to target a more fashion-savvy, early-20s to early-50s customer. The departments that are there include a men, women, children, shoes, accessories, jewelry (fine and costume), fragrance, Sunglass Hut, and some sleepwear/lingerie, however all of the departments are much smaller and curated from that of the full-line standard Macy's store. There is a range of price points here with the same discounts of what you'd find at a standard Macy's store. Some of the brands that you'll find here include Calvin Klein, Ralph Lauren, Coach, and Moschino. When I shopped here, the sales associate that I worked with was extremely helpful and friendly. She helped me order a pair of amazing boots, and after that transaction was completed, she continued to check in with me and speak to me by name throughout the rest of the time I shopped. I really appreciated the high level of service that she provided. I really wish that I could remember her name. She was excellent! I also bought a cute bodysuit that cost $21 after discount. The look of the store is really cute and easy to shop in. Because the inventory there is so limited, there isn't any clutter or mess which was nice. I live in Dallas so Southlake isn't in my near vicinity, but I will definitely come back sooner more than later to shop at Market again. The service, selection, prices, and experience is worth the trip.

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Nordstrom Rack

3.7(45 reviews)

0.2 mi

Favorite rack and it's fun going to south lake. I found a few great shoes for work. They had a lot…read moreof nice Nike and other styles of athletic shoes. I picked some chill black Nike but decided instead to get these funky orange ON cloud shoes for my new gym. The fit and comfort is so good. I paid about $80 and the Nikes would have been $50

Nordstrom Rack is one of those stores that I've been familiar with for years. The layout of the…read morestore is organized, clean and spacious. This location isn't far and they have a rotating selection of bags, clothes, shoes, make-up, jewelry, perfume etc. I typically come here to check out sales on shoes. I ended up finding comfortable sandals that I bought in three colors. The price was reasonable and the quality is good. The customer service at check-out was good as well. I look forward to returning.

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L'Occitane en Provence

5.0(6 reviews)

Great customer service! Amazing just as we expect from a store like this in Southlake Texas ! The…read morelady helps us to pick a great gift , this products are top stuff and the customer service makes it even better!

Amazing staff that went above and beyond to help me. They are super knowledgeable and have…read moreproducts you don't find anywhere else. Found some nice things for me and a couple gifts!

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Buff City Soap - Southlake

4.3(15 reviews)

Look I wash too much but needed a refill like Ella Mai on laundry detergent. The amazing…read moreoutstanding staff at Buff City Soap made our day. I don't know about you but I just love to watch the soap being created in front of me. I get so excited with those seducing smells of laundry luxury.

We had 8 ladies in our group for a soap making class. The soaps are going to look beautiful and…read moresmell amazing and the product is amazing! The cost of the class was $50 for 7 bars of soap. That is an amazing deal since the soaps are regularly $8-$9 a bar. The only reason for not giving 5 was presentation. We were not welcomed into the store by an employee. The lead of our group welcomed us and explained how to pick a scent. The employees looked uncomfortable-maybe this was their first class. After we all got there we were standing around waiting. They didn't gather anyone and make the experience "fun and entertaining ". Someone said hey they are waiting for us. They proceeded to read all the safety precautions-necessary but that is how it all started. Not welcome-who has been here before-what products are your favorite-etc... Several of us at dinner said they should come up with safety speech like Southwest Airlines does. They demoed the process and then we were able to go 2 at a time. When it was over, we paid and left. No one said thank you so much for bringing your group -they just acted like this was a nuisance. I would do again with the right friends. If you want lively class-this is not for you.

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L'Occitane En Provence

5.0(2 reviews)

6.1 mi

Always a pleasure to shop here. The products are wonderful: high quality lotions and soaps that I…read morelove.

An absolutely lovely place that has everything you need if you're trying to buy gifts. The interior…read moreis beautiful, well kept and in pristine order. Their shea hand cream is so worth it because it just makes your hands so soft. Their Immortelle face skin care products are amazing and it's perfect for sensitive skin. The gentleman who helped us was so gracious and helped us when we were in a rush to catch our flight. He also gave us a couple samples to try since flights are rough on the skin.

Hand lotion

Interior

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Men's products

Bath & Body Works

4.3(17 reviews)

0.0 mi

I was today years old when I realized of you end up getting crappy scents you can return them!!! I…read moream still mucking through winter caramel and cocoa scents that I got as gifts and I absolutely hate. I went today to get a refresh and found out I can exchange all the Christmas gift scents that I don't like!! Plus if you light a candle and don't like it, you can return that too! I honestly had no idea they had such a good policy. The staff was super helpful and friendly too. I normally buy online but I may have to start going in person!

Love it! So clean & so staff are so helpful, Nicole stood out, she was super sweet and made sure I…read morewas satisfied with my trip. The staff helped me find the exact scent I was looking for. if I lived in California, I would for sure come here more!

Candles

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The southlake entrance.

Madison Reed Hair Color Bar

3.4(80 reviews)

0.2 mi

Women-owned & operated

Certified professionals

They are professional and are excellent at what they do. My hair looks beautiful and healthy a few…read moreweeks after my service. I would definitely recommend them.

Really great experience here! The stylist took the time to listen to exactly what I wanted and did…read morean amazing job with my hair. The atmosphere is friendly and welcoming, and I left feeling super happy with the results.