Not a great location. They don't ask customers if they need help or even acknowledge them. I walked…read morein when it was fully staffed--more staff than customers--and still didn't get a greeting or acknowledgment. It felt like the staff went out of their way to ignore customers or to avoid making eye contact. At this point, no need for a resolution. Go to another location if possible.

I frequent this Ulta when in the area and used to go here all the time to get my hair done. Over…read morethe years and with staffing changes, the welcome feeling that I used to feel is no longer there. Most time a when I go in the store now no one offers to help. You literally have to ask people if they work in the store because the employees blend in looking like lost customers. Now there are still times that I go in and the atmosphere is completely different but far too often lately that hasn't been the case.

Finally happy to see a black owned business in the area!!! In n out has all of your beauty needsread more

Happy to see a black owned beauty supply shop! It just needs more selection of the brands that I…read moreuse.

Stopped in for a suit and a red shirt for the Yelpies!…read more They started their Black Friday deals early and had some great deals. The racks are full and the deals are sweet. The staff is very helpful as well.

Friendly staff , great prices too . Seems like they have more brands too.... Really like this storeread more

They have their Halloween items out now. Such fun new products…read more The displays look great. The store is clean. The staff is kind.

The staff here is always really nice and super friendly. I've been to many others and they all…read morecan't compete with the customer service here. They also have good stock of items. I'm not sure if this has to do with the people working in the store or not, but it's another reason why I come to this particular one. Keep up the good work!!!

My name is Cyndy Reynolds, and I love shopping at the Cosmetic Company Store in Pleasant Prairie,…read moreWisconsin. Their skin products and fragrances are great. I am most satisfied with the great customer service I receive when I visit the store. Jennifer the manager is great, as she always is professional, kind, but always puts the customers first. I will keep coming back!!!

I needed to buy my boss a present for his Birthday. Big strong guy has all the money in the world…read more I wanted to get him great skin products and Fragrance. I didn't know where to start or what would be good for him. After 10 minutes with Jennifer I did not only get the best Fragrance Tom Foed and amazing skin care I was fully educated on skin care and Fragrance. Thank you Jennifer, my boss loved hist gifts. I will be back to treat myself.

I have a rotated disc in my upper back that causes a pinched nerve to cause severe pain. After…read moresitting at a new desk all week, by Friday the pain was unbearable. I was able to schedule a last minute, 30 minute massage with Cheryl. I've been getting regular massages for over 10 years and Cheryl is by far the best I've had! I can't wait to go back in a few weeks for a full 60-minute massage! They have a discount structure for booking your appointments in advance and buying packages. They also have a discount available for first-time customers. Highly recommended!!!

I am in disbelief at the level of unprofessionalism and lack of integrity I experienced with this…read morebusiness. On 7/14, I booked a 90-minute prenatal massage for 7/20 at 2:45 p.m.--six days in advance. At 12:35 p.m. on the day of my appointment, just over two hours before I was scheduled to arrive, I received a phone call informing me that Suzanne Best had overbooked herself and would not be able to perform my prenatal massage. The employee told me someone had supposedly reached out to notify me earlier. That simply isn't true. I never received a phone call, voicemail, email, or text message. My appointment confirmation and reminder both came through email without issue. When I questioned it, I was sent a screenshot of a text they claimed had been sent. Not only did I never receive it, but it was allegedly sent at 3:30 p.m. the day before--less than 24 hours before my appointment. What was even more disappointing was that the call came with absolutely no attempt to make the situation right. There was no offer to reschedule, no discussion of a refund, no apology beyond a simple explanation that they had overbooked, and no gesture to compensate for the inconvenience. I had already arranged to leave work early for this appointment, so this last-minute cancellation wasted both my time and my work schedule. To make matters worse, this business asks customers to prepay a tip when booking--before the service has even been provided. It's incredibly frustrating to be asked to tip in advance when the business can't even honor the appointment it confirmed. I was told Suzanne is part of management and would contact me tomorrow. When I asked if there was another manager available to speak with today, I was told there wasn't. That raises another question: if Suzanne is unavailable because she's supposedly double-booked, why is there no manager available to address the issue with an affected customer? The phone call ended without any resolution or refund being offered. As someone who is 33 weeks pregnant, I specifically scheduled a prenatal massage to help with the physical discomforts of pregnancy. Having that appointment canceled just hours beforehand--with no real communication beforehand and no effort to make things right--showed a complete lack of professionalism, accountability, and consideration for a customer. I cannot recommend doing business with a company that treats its customers this way.

My husband I I were there Friday evening January 16th. We spent over $900 there in December and…read moredecided to go back because of the great service we had. But we went back on 1/16 in the evening and the service was very unprofessional. 3 people were there working 1 other customer besides ourselves and NO one helped us. We wanted to spend money but we left in frustration. Definitely will not return to this store again.

Huge shout out to Miriam for all of her help today! Super patient, didn't rush us, very…read moreknowledgeable on the scents. Pleasant, kind and overall amazing! Will definitely choose Perfumania over the bigger makeup / scents stores. Very personalized experience.