So I decided to see what all the excitement was about all the money you could save by buying products at Sally, which apparently is a wholesale outlet for anything to do with beauty in hair. It's very basic. They have a Lotta products in there the girls that work there are extremely knowledgeable on which products are interchangeable and work together how to style of the best etc. etc. Anyways, I went ahead and bought a few products that were suggested by the young lady that was in there and I must've saved $50 compared to going to the salon and purchasing items. I would give the young ladies that work in there a perfect five star for knowledge and professionalism. The store itself could use a little upgrading. It looks like it's from the 1980s, but it's only for isles of shelving with products on it. Parking as easy as it's located in Northgate shopping center so you have huge amount of parking. I would definitely suggest to take a peek care if you need any scissors, combs brushes, hair dryers, wigs, hair dyes, etc. etc. read more

The lady who works there is so flippin nice but they never seem to have what im looking for even when i go to different locagions.

I LIVE, absolutely love and can count on this Sally's beauty's to have what I need in stock; I very thing is organized and clean and the staff there are so friendly and go out of their way to help you. You can tell they love their job and app have a good work ethic. They are so personable and thoughtful to the customers. I'm such a procrastinator I have (twice) showed up at 6:57, (when they close at 7pm) . After placing a last minute order, they have never cancelled it. ( Sally's Saugus store, have numerous times cancelled my order, after waiting a day for it to be put together, and always close 10 minutes before their posted closing time, they're advice and recommendation skills are lacking.) the Saugus store could learn a lot from the work ethic and the helpfulness they provide. These ladies will always greet you at the door a minute before closing (not kidding) with a smile and understanding how urgent your need is for your hair care. Plus I'm just being honest and no shaming to the girls who run the other store, When I go to a beauty/ makeup store, the way a sales person is put together; hair and attire are polished, you would trust whatever suggestions they have for you. my experience in Saugus was what didn't work for the girl helping me, (and you could tell) she'd point to the items I was looking for but no specifics after telling her it's my first time doing this and I'm nervous. Plus there is always a sales person sitting in the back doorway eating their lunch/ after smoking a cigarette. I smoked before, but the crusty smell of a ciggy in the air was unprofessional to say the least After writing this I didn't realize how important all of these little things are, I find hair care and skincare so fun and interesting, I appreciate the lovely woman who also have that in common with me to be a great experience. I love every shopping experience there 100% and always leave in a better more relaxed mood. I know you will too! read more

Meghan helped me pick out the perfect hair color for spray root touch up. She made it quick and easy. I'm delighted with the service and selection. read more

A little background: I dyed my hair bright red about 7 weeks ago using Ion Color Brilliance Semi-Permanent Brights that I bought from the store in Revere. It came out beautiful and bright and even all throughout my hair and I loved it So naturally, my roots grew out after all that time and I decided that I finally do a touch-up with my color. I entered Sally's Beauty Supply at 339 Squire Rd in Revere MA on 2/2/2016 to get the pertinent supplies. After an internal debate, I ended up purchasing 2 boxes of One 'n Only Argan Oil Hair Color Perfect Intensity dye. After pre-bleaching my hair to near white, I blow-dried my hair completely then slathered on the One 'n Only Argan Oil Hair Color Perfect Intensity dye until my hair was completely saturated. I left it in for about 6 hours. I apologize if I may sound crass here, but: at the 6 hour mark of having the dye on my hair, I went to use the restroom, and my urine was bright red! I took this as my cue to wash out the dye. I thought to myself, if its making my pee red, I wonder how lovely my hair must look? WRONG. The red did not take at all. My newly bleached roots were just as blonde as they were before I applied the dye and left it on for 6 hours. It dyed my pee red, but did nothing for my hair. It's hard enough trying not to worry about what its actually done to my body without having to wonder how I was supposed to go out in public looking like this. It's okay, I thought, the website states "Love it, or Return it!", So I'll just go back and exchange it for my usual Ion Brights dye that I prefer. WRONG again. Not only was I refused my return, the sales clerk tore my receipt in half. Her argument was that I couldn't return something that was half used. Why not? How am I supposed to know if it works if I DON'T TRY IT TO SEE IF IT WORKS? There are times when I think having clairvoyant abilities would be helpful. And yes, if I could have seen into the future and learn that my 2 hours or applying and the 6 hours of leaving it on would go to waste, I wouldn't have bought and used the One 'n Only dye. Alas, I'm not a clairvoyant. There are some things that you just need to use first to see WHETHER IT WORKS OR NOT. This logic went over the sales clerk and the supervisor's head. They argued with me like it was personal. They argued with my fiance when he asked her to my receipt back out of the trash. They made snarky remarks about how THEIR hair dye didn't work and THEY didn't return it (bitch, have some fucking standards!). I love shopping at Sally's (though I may never go back to the one on Squire Rd in Revere) and sometimes I buy things from Sally's that don't work out so well, and I keep them anyway. But this, this is my HAIR! Its the first thing that people see when they look at you. I believe that I shouldn't have to pay for something that doesn't meet my standards. I didn't ask for anything extra, I just wanted the amount back that I paid for a shitty product that did not deliver what it claimed. read more

Love SBS. Nice lady helped me get all the items I needed plus let me know if I spent $2 more I very free tote bag. Sweet! Definitely get the Sally customer card. Worth it if you do home beautification. Lol read more

If it were possible I would give this place no stars. When I walk into the store no one greeted me or even acknowledged I existed. No one even bother to ask if I needed help. Do not waste your time with this place. read more

Ok so for general SBS it is a great store I can't argue with that. But my review is for the staff that works in this location.... I would assume they would know something... Even bare minimum when it comes to hair colors. Nope nothing. Barely speak English. How is this for a helpful tip: you are working at a beauty store, get familiar with the products!!! read more

Definitely not the best Sally's I've been too but it's closest for me. The staff is always miserable and never greet me or ask if I need help. They tend to have what I'm looking for atleast. read more