This salon is family owned (mother/daughter) - I called made an appointment and when I came in I…read more was greeted by the friendly duo and got seated in the chair instantly. My stylist, Carol- the daughter was a great conversationalist, I was impressed by the fact that she was not heavy handed or "rough" She took her time and was cognizant about the length and style I requested also. They have tanning beds and there are different price options available for different budgets. As I was leaving Carol mentioned that their haircare products are 15% and if it's not in the salon and as long as it's name brand, salon quality- they can order it from their distributor ! And I'm happy with my new do' .

Skip paying for the glass chandeliers, leather couches, animal fur rugs, and imported bottled…read morewater, and pay for what you went there fore... fantastic hair, nails, or tanning. You will get great results, extremely friendly service and prices you can walk out smiling over!

Quick pick up. Friendly staff with lots of parking and close entrance to the lot. Well organized…read moreand easy to find items. Got everything I needed in no time.

I went in after work (around 7pm) to pick up a package that I ad delivered through Amazon. I went…read morein with my ID told the lady at front my name and that I received an email saying that the package was delivered at 10 am that morning. She looked at the 2 packages that were clearly NOT Amazon and said my package wasn't there. There were about 8 other packages to her right (2 of which being Amazon) that she refused to look at and gave some excuse about some other customers. I'm not sure what the reason was because she spoke in broken English. She told me to come in tomorrow, I told her if she could just check those two Amazon packages real quick just to make sure. She refused, then she told me something about there's going to be customers tomorrow and to come back tomorrow (again, I'm not sure what she was trying to say). So, I just left. I'm expecting another package to be delivered there tomorrow as well, I wonder will I get the same song and dance. I'll probably just have to get up earlier and go before work to see if I can ask a manager.

I would recommend making an appointment because walk ins can take a while…read more We were seated about 20 minutes past appointment time because only one stylist was there and she was doing another cut. Overall it took 40 minutes for a short cut. While the stylist did her best to clean up after the last client, the rest of the salon wasn't the most organized/cleanest. The stations had handprints and hair scattered. The seats up front were also riddled with hand prints. She likes coming here and they do a good job. I just think maybe they need more than one person in the salon at a time.

Cassandra Did a Great Job on My Haircut! She's Very Nice. I Will See Her Again!…read more She Worked Me In and Got it done Quickly!

Super helpful and friendly staff, very attentive! The semi…read moreannual sale is the BEST time to get products since they can be pretty expensive otherwise, quick checkout time, smells amazing in there too (duh)

I love the Men's Selection for body washes. But when I find a great one, they discontinue it…read more When I walk in the staff are always friendly and helpful. And the store is always very clean and stocked.

People are always quick to submit bad reviews or issues and act complacent in the situation. I will…read moresay there have been plenty of times I have seen (and have been the guilty party) where people are an issue and then try to turn it around on the employee or conveniently leave out their copability. Long lead in, I know. Several months back I was in need of a touch up and was not able to get over to the place I normally do. So I stopped in to the Great Clips Tanglewood and received one of the worst haircuts I have had in a long time. I did not say anything at that time to the person because I could see she was some type of management and did not want a confrontation. Also, I cannot put the hair back. I brought this to the Corporate site instead of trying to talk to someone locally. I wanted to bring the issue to the comapny that this person is representing. Not a personal attack, just a heads up. I was contacted by the owner and appreciated that, but advised I did not want anything compensation wise, I really just wanted to advise the owner and the brand that this was who was representing you. I provided pictures and background, but at that point I was done with it. I thought it finished, but was then contacted by another employee who had seen my post and who had actually cut my hair years ago at another location. She took it upon herself to reach out to me and offer to make this right if she could. Although I advised her of the same thing, that I was not looking for free or anything like that. She advised me that she did not want this to represent Great Clips and advised me that if I ever wanted to come by and give them another try that she would take care of me. Well, I took a chance and did that today and was a plesant surprise. Not only was it fantastic customer service and discussion; but my hair came out exactly as I wanted it. The person that reached out looks to be the Manager at the Valley View location but I do not want to plaster her name all over the internet, just as I did not to the other person at the Tanglewood location. Even better was the amount of people that also came in and were looking to have her take are of them. This locations vibe was also much better. It had business, was welcoming, and the staff was attentive and polite. This has turned my around to coming back to Great Clips. To the other person that originally destroyed my head. I wish you no harm. I wish you no ill will. I hope that you come back to that place in your heart that got you into this field in the first place and that you can find joy in it again.

Plenty of parking in shared lot. It's a little loud in there with music and chatter and kids…read morerunning around. Online check in wasn't working but finally did as we pulled in. Greeted and checked in instantly. There are only 7 seats in the waiting area so you may have to wait in the car if there are a lot of people in line or people who came with the family. He got a coupon in the mail so he redeemed that upon check out. They do offer senior and military/responder discounts. The cut itself wasn't anything memorable. It served the purpose and was cut evenly which is most important. He comes here often so I'm sure he will continue to. I personally don't think I would ever use their services but that's because my hair is super long and a beast