I don't even know where to begin with this review, but it's going to be a bit long and rather…read moreemotional. I've been a bit reluctant to tell the underlying situation and how this began, but I decided to, simply because this can happen to anyone. This began when I lost my beautiful Mother, which was also my best friend. The depression, despair, grief, sadness, and loneliness was so much more than I could handle. The day I lost her, I gave up on everything, including myself. I had completely let myself go for over a year. I became a prisoner of my own mind, therfore, I struggled to even leave my home. I had a lot of embarrassment about my situation, because of letting myself go. Because of this, it took me even longer to address my very neglected matted hair. I felt very helpless and hopeless and figured my hair would need to be shaved off. My hair is thick, naturally curly and was a lot longer than I had realizes. I kept it put up, but could feel the weight and bulk increasing. I felt humiliation, but it was due to being inside of my own head. I had zero self confidence and no self esteem. Something had to give! This was very unhealthy for a few reasons, but I had to do something, even if it meant that I had to have my head shaved. Continuing to not address the situation was also a constant reminder of how this began, which was horrendous grief and depression from the loss of my Mother. I had heard that Michael is a great stylist, so I scheduled a consultation with him. I was very nervous because I don't make it a habit to even go to a salon, other than for a regular haircut. (The last cut has been over 3 years ago.) Michael was so sweet and willing to try to help me, but of course, there was no promises of how this would turn out. We went into this journey blindly together, but the fact that he didn't turn me away gave me a tiny bit of hope to hold on to. To say that I put him and his skills to the test, is an understatement! Because of the emotional whirlwind I've been stuck in, I really didn't want to be sitting in the middle of a salon with people watching or judging. In my mind, I felt like I'd be on display, which was the last thing I needed or wanted! Low and behold, Michael was able to put up a portable makeshift "wall" in the shampoo room, which was such a blessing, and such a relief! My first appointment, it was a consultation and a bit of going through my hair. Michael managed to make it through a small section, then put it up for the next appointment. He was as gentle as he could be, but also often asked me if I was okay. My second appointment was a full day. I never in my life would've thought I'd need to sit in a hair chair for several hours straight, but... there I was! Micheal attempted to work his way through my hair very diligently, but... it wasn't working out. This was very time consuming. I finally asked him to just cut the mattes out. Michael had freed my hair from my head, which was such an amazing feeling! What a relief! I could feel through my hair, all the way to my scalp! I had showed Michael a picture of the inspiration for my cut, which he seemed confident in. Whether he was or not, I don't know, but his confidence in his abilities helped me tremendously. He shampooed and conditioned my hair, and went to town with the final touches. Michael had shaped my hair just as I had shown in the picture. He put the products in my hair and began to diffuse it. My hair felt so soft and silky, more than it had ever been before. I sat through the entire appointment without a mirror, which is exactly the way I wanted it. I didn't want to see the process. I just had to trust him. After drying my hair, I felt it for the first time in over a year. I went to the bathroom to look, and all I could think is "Oh my gosh, I still have plenty of hair, but my curls are back!" I can't even put how I really felt into words. I was elated, but there were also plenty of tears throughout the process, but the tears that I cried towards the end were for the help and kindness he had shown me. I walked out of the bathroom holding my head up, which was the first time in over a year. Yes, Michael done that! A little bit of kindness and non judgment goes a long ways. This experience has given me hope for myself, but I also no longer look in the mirror and see the hell that I've endured for over a year. The grief is something I'll have for a very long time, but Michael helping me was more than he realizes! I did not know him beforehand, but he's now stuck with me. He's been such a blessing to me! I gave him such a big hug. He truly helped me in many ways throughout this experience! I know my mother would've been so hurt to know that I've let myself go after she left, so this was for both of us! If anyone reading this is in a similar situation, please don't give up on yourself. Know that there are people in this world than can relate to what you're going through, but also know that you're worth it!

I was really disappointed with my experience today. I had an eyebrow appointment scheduled and was…read morealready sitting in the parking lot when I received a call just four minutes before my appointment saying that the person I had booked with wasn't comfortable doing the service and that I would need to reschedule for the next day. I also wish I had been offered the option of seeing another stylist who was comfortable doing the service. I really like Ulta and normally have a good experience, which is why this was especially disappointing. I'm hoping this was just a one-time situation, but I do think customers should be given more notice whenever possible.

Made a purchase last week of multiple items. When I got home I realized one of the items I…read morepurchased was the wrong thing. I drove 30 minutes to bring it back to simply exchange it for the right one. I was not asking for a refund. It was a $20 item. The owner (wife) of this establishment was rude and refused to allow me to exchange the item although I had a receipt. It is NOT stipulated on the receipt that there is a No refund policy or No exchange policy. She refused to even discuss it with me when I explained all of this to her. She just turned her head to me and walked away. Buyer beware!!!

I called and this guy answers and tells me they have my product. I drive 45 mins here after being…read morelied to on the phone that they had a product . When I arrive I go to look and I am being watched by the door guy. He was watching me like a hawk. Leaving me feeling uncomfortable and anxious. I see a product for the price I was told on the phone but it was a smaller size. I ask this door guy who decides to argue with me while I ask why I was told they had what I needed and they did not. He tells me I should go to the other location and he would be happy if I did that instead. He wants to be argumentative the entire time instead of offering me solutions. Kept blaming it on "whoever I spoke to" and was even putting his hands over his head telling me he don't know what to tell me. I will never come here again after being lied to, then disrespected , rude, shamed for wanting to support a business.

i've been to this location about three times since i moved here with my family, and the customer…read moreservice has always been stellar! the employees were very helpful and willing to offer assistance if needed. they also have a lot of options for hair dye as well!

I had to contact corporate about the rude customer service I received at this store. Upper…read moremanagement needs to do an overhaul at this location immediately, I have never been spoken to so rudely and wouldn't not give my business to Sally's again. I would gladly go to competitors such as ULTA to get better service. I came in to exchange a defective item. Never again! The manager there needs training or to be fired clearly unaware of how to handle customer service.

Living in Arizona can be crucial especially in the summer we all suffer from dry skin due to the…read morewarm temperatures . Met this amazing young lady at a resort downtown decided to buy a facial for my mother in-law she was so happy with her results and her amazing product she purchased would highly recommend Yesenia C. For all your skin care needs

From the owner: We are a medical spa in the West Valley offering medical weight loss programs and a variety of…read morecosmetic services including botox, dermal filler, laser, customized facials, dermalinfusions, microneedling, vitamin injections & much more.

LOW INVENTORY I'm surprised this store is still open. They…read moreare always out of stock of cosmetics. The staff is nice. I don't think I'll waste my time AGAIN and get disappointed not finding what I need when I need it.

Low inventory!! Hardly any selection for all brands except Huda Beauty and Sephora brands. It looks…read morelike it's a "going out of business" location without the clearance price. I was so happy to have a location nearby but there's nothing available and since it's a Kohl's branch, I couldn't return an on line purchase from the actual Sephora. You're better off buying from Sephora on line or drive to a stand alone location.

As time goes by the pharmacy is getting worse and worse, sat at the drive thru for 10 minutes…read morebefore I could pull up, I had 3 perspiration to pick up, the cleark grabbed two of the three, I waited for a while until she came back to inform me that she couldn't find my last one! I will have to go back after they refill or find my medication.

The lady who works at the makeup/beauty counter is amazing! She is always so eager to help and has…read moregreat recommendations. Always above and beyond with her and I always have a nice conversation with her as well.

Is this guy still around? I am looking for him to do laser hair removal on me. He has great prices…read moreand super friendly!

Their pharmacy is amazing!!! I love how organized they are with my medication. They always make me…read moreaware of any medication interactions. No other company has caught this before. That's why I'm coming back. Due to transportation issues I had to go to another company boy was I not happy about that, but now things are back on track and so am I.

Rude lady named rossandra giving paying customers attitude and nasty looks and mumbling under…read morebreathe and not great customer service