Sally Beauty

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22

0

9 years ago

Let me tell you... I have been coming to this store every since I moved out here. Today I went in to get a few things for professional nail care. The woman, perhaps the manager, heavy-set with glasses and Hispanic, was SO RUDE! As I was looking at the nail buffers I began to graze my finger across the grit of the file to see which one would suit my needs the best. This mean lady, while not even looking stated, "Do not use those cause I have to mark them as damaged and remove them from the shelf." I replied, "I am not using it on my nail." She then said, "Well I'm just telling you." I then asked, "Why would I come into your store and use the product on my nail?" She stated, "I'm just letting you know!" I then asked, "Why do you have an attitude?" Bantering, she stated, "I'm just telling you because if you use the product I have to take it off of the shelf. People do that all of the time." I then replied, "Ma'am look, this is what I did." She finally looks up, and I showed her how I was rubbing the grit against my bare finger to feel the grit and I informed that was what I was doing. Then I stated, "If you had looked before you said something then you would've realized I was not using the product." She said, "Okay." And continued on pretending to be working. I think I was being racially profiled and she thought I was stealing because of my skin color. She was just so rude to me but when interacting with her other customers she was oh so pleasant and nice. The funny thing is I had a pleasant disposition with her when I entered the store. Needless to say, see what happens when you speak before you are truly aware of what's happening, simply assuming thing. I was not damaging the product by feeling its grit. And they lost the sale of the item because I was so offended I stopped shopping, purchased the items I was sure of and quickly left the store. I hope Sally's trains its employees to do a better job than this because she was the rudest person I have ever encountered in their stores. She didn't even have the courtesy to apologize or attempt to resolve the miscommunication or conflict. What an awful experience from an awful person. I will not step foot in that store and will try other merchants before even considering Sally Beauty from now on. read more

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Maleny M.

79

11

2

7 years ago

their new manager "lexi" tried making her own "holiday policy" LOL how annoying. i came in the next day to make a return since the wand i bought was a disappointment with a receipt and she told me she could only do exchanges because of the "holiday policy" cause people will use stuff and try to return it? lol that's sallys policy if you don't like it you return it, i was so confused since the manger didnt know their own policy and then tells me i can wait till after the holidays to make a return but it would be passed the 60 days so it would be an exchange and then i ask her before i leave so when is this holiday policy over? and she's like december 1st and then she's like no january 1st and then her employee comes and says "no february 1st" i knew they were lying that's what annoyed me the most. so i called customer service and they called their store and i got my refund :))))) SHE THOUGHT LOL read more

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More info about Sally Beauty

1530 N Pacific Hwy
Ste 160
Woodburn, OR 97071
Directions
(503) 982-5041
Call Now
Visit Website
https://stores.sallybeauty.com/or/woodburn/beauty-supply-woodburn-or-10052.html

Hours

What time does Sally Beauty open?

Sally Beauty opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Sally Beauty opens at 11:00 AM on Sunday.

What time does Sally Beauty close?

Sally Beauty closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Sally Beauty closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 7:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does Sally Beauty take credit cards?

Yes, Sally Beauty takes credit cards.

Outdoor Amenities

Does Sally Beauty have bike parking?

Yes, Sally Beauty has bike parking.

Does Sally Beauty have parking?

Yes, Sally Beauty has parking options.

Other Amenities

Is Sally Beauty wheelchair accessible?

Yes, Sally Beauty is wheelchair accessible.

Does Sally Beauty have free WiFi?

Yes, Sally Beauty has free WiFi.

From the Business

Specialties

Sally Beauty at 1530 N Pacific Hwy in Woodburn, OR is your go-to for thousands of salon quality products at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

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Why does Yelp recommend reviews?

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

0

24

0

7 years ago

Let me tell you... I have been coming to this store every since I moved out here. Today I went in to get a few things for professional nail care. The woman, perhaps the manager, heavy-set with glasses and Hispanic, was SO RUDE! As I was looking at the nail buffers I began to graze my finger across the grit of the file to see which one would suit my needs the best. This mean lady, while not even looking stated, "Do not use those cause I have to mark them as damaged and remove them from the shelf." I replied, "I am not using it on my nail." She then said, "Well I'm just telling you." I then asked, "Why would I come into your store and use the product on my nail?" She stated, "I'm just letting you know!" I then asked, "Why do you have an attitude?" Bantering, she stated, "I'm just telling you because if you use the product I have to take it off of the shelf. People do that all of the time." I then replied, "Ma'am look, this is what I did." She finally looks up, and I showed her how I was rubbing the grit against my bare finger to feel the grit and I informed that was what I was doing. Then I stated, "If you had looked before you said something then you would've realized I was not using the product." She said, "Okay." And continued on pretending to be working. I think I was being racially profiled and she thought I was stealing because of my skin color. She was just so rude to me but when interacting with her other customers she was oh so pleasant and nice. The funny thing is I had a pleasant disposition with her when I entered the store. Needless to say, see what happens when you speak before you are truly aware of what's happening, simply assuming thing. I was not damaging the product by feeling its grit. And they lost the sale of the item because I was so offended I stopped shopping, purchased the items I was sure of and quickly left the store. I hope Sally's trains its employees to do a better job than this because she was the rudest person I have ever encountered in their stores. She didn't even have the courtesy to apologize or attempt to resolve the miscommunication or conflict. What an awful experience from an awful person. I will not step foot in that store and will try other merchants before even considering Sally Beauty from now on. read more

0

24

0

7 years ago

Let me tell you... I have been coming to this store every since I moved out here. Today I went in to get a few things for professional nail care. The woman, perhaps the manager, heavy-set with glasses and Hispanic, was SO RUDE! As I was looking at the nail buffers I began to graze my finger across the grit of the file to see which one would suit my needs the best. This mean lady, while not even looking stated, "Do not use those cause I have to mark them as damaged and remove them from the shelf." I replied, "I am not using it on my nail." She then said, "Well I'm just telling you." I then asked, "Why would I come into your store and use the product on my nail?" She stated, "I'm just letting you know!" I then asked, "Why do you have an attitude?" Bantering, she stated, "I'm just telling you because if you use the product I have to take it off of the shelf. People do that all of the time." I then replied, "Ma'am look, this is what I did." She finally looks up, and I showed her how I was rubbing the grit against my bare finger to feel the grit and I informed that was what I was doing. Then I stated, "If you had looked before you said something then you would've realized I was not using the product." She said, "Okay." And continued on pretending to be working. I think I was being racially profiled and she thought I was stealing because of my skin color. She was just so rude to me but when interacting with her other customers she was oh so pleasant and nice. The funny thing is I had a pleasant disposition with her when I entered the store. Needless to say, see what happens when you speak before you are truly aware of what's happening, simply assuming thing. I was not damaging the product by feeling its grit. And they lost the sale of the item because I was so offended I stopped shopping, purchased the items I was sure of and quickly left the store. I hope Sally's trains its employees to do a better job than this because she was the rudest person I have ever encountered in their stores. She didn't even have the courtesy to apologize or attempt to resolve the miscommunication or conflict. What an awful experience from an awful person. I will not step foot in that store and will try other merchants before even considering Sally Beauty from now on. read more

0

24

0

7 years ago

Let me tell you... I have been coming to this store every since I moved out here. Today I went in to get a few things for professional nail care. The woman, perhaps the manager, heavy-set with glasses and Hispanic, was SO RUDE! As I was looking at the nail buffers I began to graze my finger across the grit of the file to see which one would suit my needs the best. This mean lady, while not even looking stated, "Do not use those cause I have to mark them as damaged and remove them from the shelf." I replied, "I am not using it on my nail." She then said, "Well I'm just telling you." I then asked, "Why would I come into your store and use the product on my nail?" She stated, "I'm just letting you know!" I then asked, "Why do you have an attitude?" Bantering, she stated, "I'm just telling you because if you use the product I have to take it off of the shelf. People do that all of the time." I then replied, "Ma'am look, this is what I did." She finally looks up, and I showed her how I was rubbing the grit against my bare finger to feel the grit and I informed that was what I was doing. Then I stated, "If you had looked before you said something then you would've realized I was not using the product." She said, "Okay." And continued on pretending to be working. I think I was being racially profiled and she thought I was stealing because of my skin color. She was just so rude to me but when interacting with her other customers she was oh so pleasant and nice. The funny thing is I had a pleasant disposition with her when I entered the store. Needless to say, see what happens when you speak before you are truly aware of what's happening, simply assuming thing. I was not damaging the product by feeling its grit. And they lost the sale of the item because I was so offended I stopped shopping, purchased the items I was sure of and quickly left the store. I hope Sally's trains its employees to do a better job than this because she was the rudest person I have ever encountered in their stores. She didn't even have the courtesy to apologize or attempt to resolve the miscommunication or conflict. What an awful experience from an awful person. I will not step foot in that store and will try other merchants before even considering Sally Beauty from now on. read more