This place is wonderful! I stopped in today to inquire about…read morewindow treatments, purchased from Home Trends many years ago, which now require some repair. I didn't even know if they could be repaired or would have to be replaced. I was warmly greeted by Lynn, who assured me the window treatments could definitely be repaired and would not need replacement for a long time. She scheduled a repair appointment for next week. It was such a relief to find excellent customer service!

I cannot recommend HomeTrends based on my recent experience…read more I scheduled an in-home appointment to have 12 windows measured. No one showed up, and I was left waiting at home with no apparent notice that the appointment would not be kept. I contacted HomeTrends afterward and expressed my frustration about the missed appointment and the time I had wasted. I was initially told they would arrange for someone else to come out. Instead, the owner subsequently told me that it would be better for me to take my business to another blinds company and that they no longer wanted to work with me. That response surprised me. A missed appointment can happen. What mattered more to me was how the company handled it afterward. Rather than apologizing, taking responsibility, and trying to make things right, their solution was essentially to tell the customer to go elsewhere. There are plenty of companies selling and installing window treatments. Based on my experience, I would choose one that is more reliable, respects its customers' time, and makes customers feel that their business is valued. BTW, they did tell me if I wrote a negative review that "I was a bad person". Well, this review is only intended to give you, the consumer, an insight to my experience. I am not sure that constitutes me as being a "bad" person, but again maybe insight to how HomeTrends perceives upset customers verse working out an amendable solution.

I recently purchased faux Roman shades for my bedroom. I worked with Jennifer Sarabia at…read moreInnuwindow. Jennifer helped me weed through all the beautiful fabric choices and the styles of decorative shades. She was very easy to work with. I'm very happy with the finished product . Their installation was smooth and easy. I'll definitely be a return customer.

I highly recommend this business. I was visited by Rick…read moreand he went over everything the company could offer, to help me with curtains for my slider. It was a complicated situation because of the frame around the slider left little room for standard fixtures and the width and height of the slider was very large. Rick had samples of curtain swatches with him and made some wonderful suggestions in that area also. He left me a few swatches to help me decide which fabric would work best. A very pleasant and professional experience.

I was excited to move forward with Sunburst Shutters because I had heard good things about the…read morequality of their product and I wanted to support a company that manufactures its shutters in the USA. Unfortunately, my experience with the sales process and pricing was very disappointing. I received a quote that was significantly higher than expected and much higher than what others have paid for comparable installations within a few months from when I received my quote. I provided information about a friend who recently had Sunburst shutters installed for several windows at a much lower total cost, hoping the company would work with me to find a reasonable solution. I made it clear that I liked the product and was ready to purchase, but the pricing made it impossible to justify moving forward. I was also disappointed with the advertised "25% off" promotion. The way it was presented gave the impression that customers would receive 25% off their purchase, but I later learned there were significant requirements and a very high spending threshold needed to actually receive that discount. That felt misleading and was frustrating as a customer trying to understand the true cost. The quality of the shutters may be good, but the overall buying experience, lack of transparency with pricing, and limited willingness to work with a serious customer left me disappointed.

Requested a quote for bay window shutters and it's like pulling teeth. I sent them the actual…read morewindow specs PDF, which included the measurements, (because the windows were just installed) and Alisha tells me "I can't read that." And wants me to perform and provide the measurements myself. I was pretty clear that because these are bay windows I'm not comfortable measuring them myself, but she said, close is good enough. These are not cheap window treatments, and if I wanted to measure and order them myself I wouldn't have reached out to these so-called experts... Maybe they're too busy for new customers?

This company was flexible and reasonable in timing, service and price. Quick simple work and…read moreadvice. Very happy.

Fantastic job restringing our Roman shades. Great service…read moreand value. They went above and beyond making the shades functional again.

Sam's & Son has did a wonderful job supplying, altering and installing a few curtains in an…read moreinterior corporate space. Within two weeks, Sam's & Son was able to not only provide me with samples of reasonable priced curtain fabrics but a complete estimate and idea of installation as well. I was very happy with their quick response and easy communication and how they helped me find the right curtain fabric and necessary alterations. Their installer, Steve Davis is just as professional, easy to work with and did a great job installing the curtains. Will use again!

Excellent customer service, Rich is great informing us the progress of the installation! the blinds…read morelook amazing! great quality and highly recommended

I put in a request for a quote on the website and got a prompt response and had an appointment set…read moreup for the next day. Rich arrived on time with many samples to choose from. He measured the windows and told me he'd provide me with a quote the following day. I got the promised quote (very reasonable) the next day and decided to proceed with the project. The shades arrived within the time frame Rich gave me and when he had them, he called to schedule the installation. Rich and his coworker again arrived at the promised time and the install was so quick! I'm in love with my new shades. At a time where it's hard to get a contractor to just return a phone call, Rich and his company were a breath of fresh air from start to finish!

I have a beloved olde family heirloom lamp (the kind that your relatives try to weasel out of you…read morebefore you're mature enough to realize how lovely it is). Two weeks ago, to my utter despair, the little bugger shocked me; intervention was required. Enter Appleton Antique Lighting. It's a bit small, and Route 9 is a bit crazy, so keep your eyes peeled. The gent going through bills off to the side was a bit brusque, but the lady at the register was very sweet. They quoted an *extremely* reasonable price for the fix. They said it might take two weeks, but they got it done in one. And my lamp is back to its healthy, non-shocking ways. Go there. And bring your poor, your tired, your huddled lamps, yearning to be fixed.

I can't say that I know a whole lot about lamps. My bedside lamp had been bugging me for the last…read moreten years or so - I kept having to wiggle the switch to get it to work, and sometimes the light would go out while I was reading, it would go out and I'd have to get up and wiggle the switch again - one of those really annoying little things. Finally it dawned on me that there's people out there who fix these things - I took it to Appleton, and the rest is history. They are incredibly nice there, and while they said it would take a few days to fix, it turned out they were able to sneak it in between larger projects and the lamp got repaired by the next day. Not bad! Basically, I would say that they were very knowledgeable, extremely welcoming and affable people with excellent customer service, and as far as I can tell, they charged a reasonable price. I wouldn't hesitate to use them again as they certainly have earned a repeat customer (just hoping that I won't have any more broken lamps, haha).

Steve was very helpful helping us with our window treatments. our new hunter douglas shutters and…read moreduettes are beautiful. from start to finish they were great to work with. I highly recommend.

Steve arrived in a mask which is important given safety concerns. He met with us to discuss all our…read moreoptions, explain differences in brands, functionality, and provided a reasonable quote; he also returned at a later date to bring samples. Jeff completed Installation which went smoothly and the shades and skylights are excellent. We have had the them for over a week and they are great! We are very happy with the service and the final product. Would recommend.