Awesome people great customer service would high recommend this business..very accessible location…read moremake sure they are no longer on Cuba moved in the strip mall...

My mother and step father recently passed away leaving all belongings to my sister and I. We needed…read moreto get things cleaned and scrubbed, so we called Alamogordo Janitorial and supply. First we scheduled an initial appointment to figure the cleaning needs and cost of the entire service. That appointment was scheduled for this morning at 0900. The owner and his assistant showed up on time and were ready to assist us. We arrived at the property where the cleaning was going to take place when I realized that I forgot the key to the front door of the house. I told the owner and the assistant to stand by while I went to grab the key that was roughly 5 minutes away. When I started backing out of the driveway, I noticed the assistant of the owner standing by my mother and step father's trailer urinating. I immediately pulled back in the driveway and shouted at the individual. I shouted "Are you pissing on the trailer?" He replied "I'm sorry sir I have a full bladder!" I immediately asked them to leave. I called Kim who is co owner of the business and explained to her what had just transpired. She replied with "I can't control his bladder." I forcibly instructed them to leave quickly. I've heard nothing but good things about your business which leaves me even more shocked of your lack of respect and knowledge of basic urination procedures. F you guys!

They made an appointment with me yesterday to come out and give me an estimate today at 0930…read more Texted me at 0923 they could not come because they are at max client capacity. When I asked they did not know this yesterday? Their response was totally different, "manager's spouse is military and was just notified of his schedule," not sure what this has to do with their business coming to give me an estimate. Not very professional. I do not recommend them.

We had the most amazing customer service with these guys. They showed up for us same day for a move…read moreout clean for a great hourly rate and did an amazing job. Worth every penny! If we ever come back to Alamogordo we will be a repeat customer!

I called Advanced Septic Pros late in the day on Sunday. There was no emergency, but Brian tried…read morehard to squeeze me in. When it didn't work, he had one of his guys out by 730am the next day. They dumped the tank and made some recommendations, but the employee made it clear we were not in need of upgrades at this time. The employee took his time explaining everything and gave timelines to consider for down the road (meaning years down the road). He also explained the regular inspections they can do to catch a potential issues before they become major problems. I am new to septic systems, so this was very helpful and easy to relay to my Dad. The employee was very respectful too. The amount quoted was the amount I paid. Advanced Septic Pros will be the company that services my Dad's house from now on.

Highly recommend advanced septic. The crew is super knowledgeable and professional. The job was…read moredone above and beyond our expectations. Do not hesitate to call for your septic or any plumbing needs.

I can not recommend her. She verbally contracted to clean up and re-stain the wood on the outside…read moreof the house. In the verbal bid she gave me was to fix the scratches on some doors on the interior of the house and reseal them with varathane. When she showed up to do the job she asked to be paid in cash, no checks. In between other jobs she came and did the wood on the outside over the course of a couple of weeks. She came for the last bit and said she wanted to be paid for the job. I asked her if she got all of the wood, she said yes. I then showed her the vigas that she had missed. She came back and did them and then wanted to be paid in full for the job. I asked her what a bout the interior doors. She replied that I told her I didn't want her to do those. What I had said was that I wanted to have the exterior done first and then the inside. She would not make an adjustment for not doing the interior. Get it in writing if you want to deal with her. She also dripped stain all over the walls while doing the vigas. Spilled a can of stain in the gravel as well. She said she would rake it out and did not. She is not a person of her word.

They painted a rusty metal fence for me (about 600 feet long). They gave a bid quickly, the work…read morewas done within a week, and the fence now looks like new. They do all kinds of painting, interior and exterior. This is a "no job too big or too small" kind of place.

Very pleasant company to deal with. Service guys are very friendly and knowledgeable. They go above…read moreand beyond and I am very appreciative of them. Will definitely keep using them.

I called Bourbon plumbing regarding some outside faucet work that was going to involve cutting into…read morewalls according to other quotes that I had received. In other words, there was going to be more than just replacing the faucets. They were loose inside the walls and had become detached and needed to be replaced and reattached inside the wall. The receptionist at Bourbon plumbing was pleasant enough, but when I asked if somebody could come out and give us a quote or estimate on the job, her response was it was $95 an hour, and it would just be a service call. Two other plumbing businesses are going to give us an estimate. We have no idea how long it's going to take for them to do the construction work inside the wall and what all it's going to take, because this is an old house. I saw the great reviews for bourbon plumbing and was hoping that we might use them because of the quality of their work. Evidently they're doing so well, that they don't have time for estimates or extra business. Congratulations. Needless to say they may have done the best work, but we will never know

I hired John from Danold Plumbing to repair a pinhole leak in the copper water line feeding my…read moreirrigation system. While the leak appears to have been repaired, I was disappointed with both the billing and the overall customer service. I was charged for more than an hour because the technician had to leave to obtain a small copper fitting, even though he arrived with a large parts trailer. I do not believe I should have been billed for time spent retrieving a basic repair part that should have been readily available. I was also charged for 45 minutes of initial on-site time, despite being told by the office beforehand that only 15 minutes would be billed. When I questioned the charges and asked why it took so long to return, John responded, "You're entitled to your opinion," which I found dismissive, rude, and unprofessional. In addition, after the repair was completed, one of my irrigation sprinkler heads became stuck in the open position due to debris left in the system during the repair. This required additional cleanup and further reinforced my concerns about the quality of the work. For now, the leak appears to be holding, and I am intentionally leaving the area unfilled so I can monitor it for any future leaks. While I appreciate that the leak itself seems to have been repaired, the unexpected charges, unprofessional customer service, and the additional issue with the sprinkler head left me with a poor overall experience. Based on this experience, I would not choose this company again or recommend their services.

Called late this morning for a problem with Dad's toilet…read more Jesse and Jake were here a few hours later. Super professional, big smiles, and kind guys. My Dad is 91, and they understood the assignment. These thoughtful guys cleaned the faucets, and the shower faucet , without being asked. Besides fixing the toilet. Hard to find great humans like these two. Highly recommend !!!!

My original review is no longer applicable. It turns out that the owner of the company was in the…read morehospital, and unable to come to the job site. Since then he has been working on the fence job every day and has been doing a great job. He is happy to explain the details of the task and has been more than willing to make changes when they were necessary. Nice guy and great work ethic.

Great company, a wind storm belw some of our vents off and it looked like rain was coming. They…read morewere over in about an hour and fixed it. Also gave us a free roof inspections and offered recommendations with no pressure. We will definitely use them for future repairs.