I didn't hire this moving company but it was booked by the home owners (where I was watching 3 cats over Christmas break). The piano was booked by the home owners for a piano pick up, storage & the delivery... The delivery is where I became involved in the saga of a piano move. In my books, just this first part of the saga earned the two guys (Justin & Jordan) a 10/5 stars (seriously- these guys did everything they could to make this happen, utilized all their tricks of the trade with their very long careers working with this moving company). The guys showed up in the morning (& had confirmation on the date of the delivery by the home owners) were told there was no stairs when the move was booked. We commiserated on the home owners "communication skills." As the layout of the place was a very odd split level (& a huge workout to even just bringing in smaller items). They also didn't know the home owners were not at home for this delivery. So this added to the level of unknown for both them & myself (as "extra fun" part to this story, the home owners also didn't tell me anything about a piano delivery, nor that it magically would show up the same day I was exiting from their housesit). Needless to say, I had 3 very stressed out cats needing to be rounded up. This of course was after the most confusing start of move. The convo of is this even the right house for a delivery kind of banter. Even with all the confusion & understandable frustration being that they sent their other two movers ahead to the next location (this delivery was in PoCo & they were sent ahead to prepare for the next delivery in downtown Vancouver) with the equipment. This meant these two guys had to handle moving a piano up stairs without the regular amount of guys or equipment. Yet they were professional, laud down carpet, protection items and did everything they could minus wave a magic wand to get that piano into the house. They got it up 4 entry stairs & into the house (I'm sure if the door could of been removed from the hinges that would of greatly helped but alas, no home owners & no pre-move prep...), pivoted in a very awkward entry & made it up a whole bunch more stairs (that have a weird curve to them), pivoted again in a limited space & navigated the very large space taking furniture to reach the random location selected by the fireplace (location as per home owners request when they did confirm the piano was theirs). They did this after moving the home owners' recently delivered & very heavy boxes out of the way & also moving all furniture that could cause issues out of the way. Plus took time trying to fit it back again (as not only the home owners didn't communicate about this delivery, but they didn't even have their layout of their furniture prepared for that delivery). The guys were also very patient waiting to start the move inside until I got all 3 of the very stressed cats rounded up (not a fast process & were very much against being locked up, let alone picked up without an invite, being held while I walked, plus carried down significant amount of stairs with this lady using a cane while the cats were trying to wiggle & claw their escape - one was successful & process had to be repeated meaning they waited even longer to bring the piano inside). From the story pieces I patched together about the piano moving before I got involved, was that it was a free piano that was picked up (with what sounded like the same level of home owner communication skills that I highlighted above). Piano made it to storage. This was just prior to their Christmas travels. Piano delivery was apparently planned & attempted the day before (not sure if that was by phone or in-person but somehow this company got confirmation to deliver when the home owners weren't yet home & on the same day I was leaving). I mentioned the amount of much effort the two guys (Justin & Jordan) went through to both of the home owners & multiple times as I was leaving their home. I stressed they should give them a 5 star review immediately for all that effort. Seeing that it is not on the company page (and I'm not going to take time combing through other review platforms), I'm writing this review to let others know how amazing of movers this company are. I'm beyond impressed they can still compete the job even with lack of details provided, less equipment & 2 less bodies. I do suggest to the company that they request photos of entry & area into home where piano will be delivered if they can't confirm the home owners will be at their place when delivery is planned. As it shouldn't be up to the movers to magically save the day & risk hurting themselves (I helped move 2 pianos in my lifetime, both were extremely heavy & took much more than 2 people to do so). Again, very impressed these 2 guys got it into the home & with all the complications added just makes it that much more impressive. read more

Efficient and effective! I hired this company to move 2 pianos. Punctual and nice movers. Very professional read more

WOW!!!!! Just finished move with salmons transfer. Let me start at the beginning, dealt with Mark Who then ha d Lynne call me, came to look at things Gave me a great quote The guys came, Russell, Rick and Fabio This was the greatest team, the move went flawless THANK YOU THANK YOU THANK YOU It was a pleasure to watch you work lol read more

Thank you Mike, Cameron, Omar(Tsawwassen) and Cole(Victoria) for efficient and thoughtful services in our high stress challenges of moving to Victoria from the mainland. We really appreciated your advice and five star++ service. read more

Just had Salmons Transfer move some furniture items from my Father's apartment to my home including several antique pieces of furniture. Absolute disaster!! Firstly, the items were poorly wrapped and taped - the blanket fell off a 200 year old desk as it was being moved off the truck and drawers narrowly escaped falling out and on to the ground. They broke the leg off another antique desk because the tipped it onto one end instead of lifting it up and evenly placing it on four legs at a time. Finally they dropped a piece of glass from a display case onto the steel tail gate and cracked it. As they left and I noted these to the move foreman and he said the one piece was slippery so the blanket didn't hold, and as far as the other damage he told me that's what insurance is for. Unbelievable!! Basic message is STAY AWAY FROM THESE GUYS!!!! read more

They are awesome. I have used them a couple of times, my sister a bunch and my parents a couple. One of the high end antique dealers in Vancouver also uses them. Employees own the company, they all have a ton of experience, are very careful and are very efficient. I used them recently when I moved from my 2 bedroom condo to a house. Got them to pack virtually everything and unpack all the kitchen stuff. Next time I will check into a hotel for a couple of days and get them to do absolutely everything. read more

I've used Salmon's for many years for moving, and I move a lot. They used to be like rock stars from the sales/consultants who visit you at home down to the movers. But I think something happened between my last move 2.5 years ago and this one in May. I wouldn't say that it was a disastrous move but for the premium price they charge, it was definitely below expectations. Details that they used to be great at taking care of were neglected. For example, the mover didn't lay the carpet they brought for walking around the house with shoes on and the crib was put back together wrong so we had to re-do it ourselves. They put boxes haphazardly and ignored "THIS WAY UP" sign (written in red) on one of the boxes. The sales lady wasn't much better. She was curt and more interested in blaming others (including me) than proving a solution when issues arouse. I called her (yes, it was on the weekend but most people move on the weekend, right?) and she promptly informed that she was at her "cottage" and wasn't helpful at all. I heard that she was the wife of one of the owners...I guess she's not afraid of being fired, then. All this to say, I will be looking for someone else to move me next time. I guess all good things must come to an end. I used to just call them to have an estimate done and go with them without getting other estimates, but I guess i'm going to have to do that next time. Know any good movers? read more

Salmon's did a local move for us at the end of January. They were awesome from start to finish: Kathy who came to give us an estimate was pleasant, professional and thorough. The movers, under the direction of Rene, were machines who didn't once utter a complaint or even stop for many breaks (except when we insisted they drink a coffee or have a snack). Nothing was broken, nothing was damaged, and the whole process was easy and actually kind of fun, as moves go. This was our second move in 2 years, so we feel like experts now! The only reason they don't get 5 stars is that the initial estimate was for 7-8 hours and the actual move took 10.25, which cost us a few hundred dollars more. At the end of the day, though, we didn't begrudge them the money: they had worked for it, no question! read more

I moved in May. I previously used Go Truck Go when I moved from Downtown Vancouver to Steveston. I paid $400 more with Salmons because the men took longer than originally quoted. I had the same furniture and moved 2 blocks away in Steveston this time...so much less travel time. The men were super nice guys. One of them, the heavy lifter of the two, was deathly ill. I felt bad that he was so sick but because of this, he moved so slow and took several breaks to catch his breath. His sweat was everywhere when he left...I get it, people get sweaty, but it was all over my mattress and floors after! Poor guy...super nice, but cost me alot of money and time cleaning up after. They didn't use floor runners on the hardwood and he kept kicking the trolleys up with his foot which caused huge scratches on the floors. I did contact Management after and they refunded me $100 only. I felt like I should have paid closer to what I was quoted considering I was moving two blocks away and the mover was sick and moving slow. I would have made a bigger fuss about the $100 refund but I didn't want to get the movers in trouble. I won't use again. read more

I would strongly recommend against using this company!! They charged me $1000 more than their estimate. The overall cost of the move (a few thousand dollars) was on par with a move between provinces, not one 1/2 hour down the road. It is very difficult to understand how the final cost of the move could be so much more than the quote! The job performed by the movers was not so outstanding as to warrant such a huge cost. Some furniture was scuffed in the move. One would expect white glove treatment for such a high cost company, but the work was on par with low cost movers, so why spend so much? I would say that this company is not worth the extravagant price that they charge!! Certainly the behavior of the movers was not at the level one would expect from such a hugely expensive company. They repeatedly "suggested" that it would be nice to have coffee and donuts when they first arrived. This went on for more than an hour until I finally went out and bought coffee and donuts for the crew. Once we arrived at the moving destination, one of the movers began opening boxes looking for a glass so that he could have a drink of water. A mover ripped open my bag of ice in the freezer and took some ice cubes with his dirty hands without even asking me. I am very disappointed with the service provided by Salmon's both in the original misquote and the behavior of the movers. I highly recommend against this company. It is possible to hire movers that would do a better job for a more reasonable price. read more

We just moved from Vancouver to Delta and used Salmon movers. They did an amazing job, and were on time, and professional. They were very careful with our stuff and did mot scratch a wall or piece of furniture. Having moved 6 times, across cities and countries in the last 11 years, I have experienced a lot of bad movers so I thought I should acknowledge the great ones. If you are moving in the GVA I highly recommend Salmon's. They are not the cheapest but are reliable, quick and very very good. read more

Our company relies on Salmon's Transfer for their exceptional, professional moving service. As a specialty transition service for seniors, boomers and busy professionals, we absolutely require our mover to be on time and efficient in order to coordinate with our set up team. We have used Salmons for 100's of moves . . . we've added services . . . changed up the plans . . . made special requests on 'the fly' to accommodate our clients. Our requests are met with their "no problem" attitude every time. We have used them for everything from small jobs with 2 man crews to large jobs with 9 man crews and trust that we will be satisfied each time with their careful service, experienced crews and courteous manner towards us and our clients. They will always be my first referral to family and friends . . . without hesitation. Keep up the great work. You are all a pleasure to work with! read more

Lynne - the three gentlemen that moved us yesterday were outstanding - all super professional and all around great guys. They were so fast! Thank you for organizing an excellent, trouble free move. Best, Jayne read more

We had a great experience with our international move. Lynne and Ruth helped us through all the paperwork and logistics, and on move day everything went smoothly! Our movers were very professional and friendly. I would use them again! read more

Check all movers you like with BBB (only use accredited members), Canadian Association of Movers, THEN go to Consumers affairs BC. and B C Trucking Association for more tips on choosing a good mover, moving and storage company. Always make sure they have a physical building and trucks in Metro area . DO NOT think all web sites represent reality. read more