1. Salon 27

    0

    Auburn, NY

    Salon 27

    5.0 (2 reviews)

    Services - Salon 27

    Haircut

    Makeovers

    Makeup application

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    11 years ago

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    Supercuts

    Supercuts

    2.4
    (7 reviews)
    2.4 mi
    $$

    I have a disabled little girl I was attempting to get her first haircut at 11 on a Sunday May 7th…read more My daughter's father walked in as the website says "walk ins always welcome."They informed him walk ins were not welcome, that an appt would be needed. We looked online at available times. 3:55 was available. He and I discussed if we should come back. When we went to book it, an 11:45 one appeared which was 10 mins away. We assumed someone cancelled. So we booked it. We carried her in and the "manager" Elisha came over as we were checking in with someone else. She said "we haven't even had any of our breaks yet! that's why we already said "NO!" and she said it aggressively. I said but we went to book it and it looked like something opened up. She started getting louder and bobbing her head repeating "we haven't had any breaks yet and it's a "NO!" At this point I'm angry. I told her how unprofessional she was and asked who her manager was and of course she said herself. She was very aggressive and unprofessional. She then told me to "get out" after I said I would be leaving a review on my experience and asked her name to which she proudly offered her business card with the name "Elisha" "Manager" on it. She also told me applications are available?! Thinking I would want to help out sarcastically. She showed my family such disrespect, but his is how she treats her customers. I feel like we were discriminated against because of my daughter having a disability (as it's visible). Highly do not recommend.

    Updated review to show picture of scar from his haircut, because even if your child isn't wiggly…read moresomeone's lack of technique will mean they'll get cut during the haircut.

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    Salon 27 - hair - Updated July 2026

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