I got a great haircut there I liked the salon they do a really nice haircut Shannon did my hair she…read moreis great

Loved my haircut by Shannon. Nice atmosphere. Price was higher than i was used to but worth it!read more

Situated in a plaza in the village of Liverpool,Utopia Hair Professionals offers full beauty…read moreservices for your look. Perms, reconstructive treatments, hair coloring and straightening are just some of their specialized offers, and they also have a barbershop area in the front for men's haircuts, and even back or chest waxing. Now...I'm obviously bald, so I can't personally speak to their haircuts, BUT...I have a large beard I always keep. Years ago, I started searching for a barber who could shape me up, fix up my lines, etc. All the stuff I don't wanna do at home for fear of messing up. I had it done by a couple people, but wasn't completely satisfied with my results. One day, before my wedding, I randomly walked into Utopia looking to get a trim. Matt was sitting behind the counter and said he could take me right then. And since then, he is the only person I allow to trim up my beard. He is the only one who has ever done exactly what I wanted done. While I don't have hair, I've seen what Matt can do with cuts, and he does a great job with those too. He is also a very personable, nice guy to deal with, and it's enjoyable having some banter with him while getting a trim. The one drawback is, other than the first time I walked in, I have NEVER simply walked in and gotten a trim. Matt is walk-in only, and he's pretty popular, and there's always a line and a wait. But, there are plenty of other stylists who can help you in both the barbershop and the salon as well. My wife has gotten her hair cut and styled several times by several different stylists here and has always walked out happy and looking good. Their prices are very fair, they're in a plaza so there is always plenty of parking, and all their employees have always been extremely pleasant to deal with, including the owner, who is always there and making conversation with customers. Highly recommend.

First time customer...won't be back and it's not because of my haircut. I'll just start from the…read morebeginning. I called Utopia around 12:15 and asked if it would be possible to get in that afternoon (I knew it was last minute and chances may be slim, but hey, I was off the rest of the day). The woman on the phone was pleasant and said sure, what do you want done? Just a simple cut. When did I want to come in? After 2. We landed on 2:30 with Nina. Great! I arrived at 2:20 and was met at the reception desk by a young woman with bleach blonde hair. She was nice, she crossed me off the list and told me I could wait in the waiting area on the salon side. I asked to use the restroom, she pointed me to the back. It was clean, the whole salon seemed relatively clean. I remember noting that as I waited. And waited. And waited. I'm not a complainer and worked in the service industry for years...I'm probably the hardest customer to piss off. As I was sitting there waiting (35 minutes) I watched if I'm counting right 5 other stylists notice me and ignore me, by the time I was hitting the 30 minute mark, no one had clients, none them cared enough to go check the book and see who I might have been here to see? Maybe ch check in with the person you keep stepping out of the break room to look at? No, it's cool, I'll just sit here in awkward silence being ignored by everyone. Finally, Nina came over and apologized for the mix up (apologized like 4-5 times), eh, ok we can start fresh...I had already noticed the lack of teamwork in this place. Nina would have known I was there if blondie from the reception desk had walked over and politely told her that her 2:30 had arrived....nah, she had a big 'ol drink she needed to hang out in the barber shop and work on. Nina was great! She had a bubbly, funny personality and was easy to get along with. I like my hair. We moved over to do my eyebrows. I loved the chocolate wax and my skin is sensitive, so I appreciated that it didn't leave me red as long. While Nina was doing my eyebrows (my eyes were closed) I hear an older woman say with a snarky tone "you're behind all day aren't you?" The older woman moved over towards the washing station. "Your 3:30 and 4 are here and it's 3:45" with another snarky chuckle. Is she the manager or something? Nina asked her, "Can you do me a favor?" Huge sigh. Nina says "Nevermind" and gets quiet. "What? What? I can't hear you? You just stopped talking". Nina then went ahead, "if you have a minute, can you do me a favor?" The woman quickly snapped, "I don't have time to take one, I have a client coming." "No, I just wondered if you could check the schedule, I believe one of them is here at the wrong time." I was so uncomfortable. I even said, "well you're almost done with me." This other woman had turned the whole experience into a disaster. She was rude, acted superior (as if she were the manager), and lacked teamwork. When we walked over to pay she was sitting behind the reception desk and informed Nina that she had blocked off the rest of her open appointments, again with lots of snarky attitude. I payed, used the ATM (the only way to tip is with cash). She had to break the $20 for me - sorry for the inconvenience. In summation, I won't be back, not because of Nina, but because of the lack of teamwork and (not sure if she's the manager) older rude stylist. Nina, you don't have to put up with someone treating you like that in front of a client...talk to the owner about it or find yourself a salon where teamwork and respect are priorities. You could always call Tabatha's Salon Takeover!

Best salon in Syracuse hands down!!! I brought my 6 yr old (who got about 4 heads worth of thick…read morehair) for her 1st wash and press and believe me this tender-headed child cried and screamed!! But Beverly did an amazing job! Both Beverly and Jackie met the challenge with patience, laughter and professionalism! When other salons would have given up, Beverly persevered and conquered that wild hair and crying child. Not to mention, all the other customers hair they were doing came out perfect!! The environment is laid back, friendly and welcoming. I left feeling like family. We'll be back, Bev ;)

These girls know their stuff. My hair always comes out perfect no matter what I ask them to do…read more They are very friendly. I should say be prepare to spend the whole day here because they are always very busy. But you won't be dissatisfied. Also they do nails on Saturdays. This is a classic ethnic hair place but they do all types of hair.

I used to go to Cicero Nails and Spa frequently while in high school, and my dip powder nails with…read moretips would always last around 4 weeks until I had to physically remove them. Unfortunately, I went when home from a college break and got the same thing as I usually do, and they lasted exactly 2 weeks before one nail completely cracked off. This is disappointing as I used to love the experience years prior; they are very clean and also quick with their quality services. I did not have an appointment and got right in, which was wonderful, but unfortunately, I don't think nails should only last 2 weeks, and I'm very disappointed.

Just had the worst pedicure. Nails aren't cleaned up, not filed straight and paint is like my 7…read moreyear old niece did it. Like since when did $50 (+ 25% tip) get you horrible service?

I was visiting Syracuse from Silicon Valley and decided to try Fresh out for a manicure. I'm so…read moreglad I did! Everyone there was more friendly than any nail tech I've ever experienced in CA and the manicure was excellent and reasonably priced. The salon is in a cool converted home and truly seems part of the neighborhood. It smelled delicious inside - I never got even a whiff of that usual antiseptic strong nail spa smell. I needed acrylic nails removed and was dreading the usual discomfort and rough treatment of having them chipped and drilled off. Instead they were gently removed and my nails beneath were preserved. I'm embarrassed that I cannot remember the nail tech's name but she was amazing. She suggested a dip manicure and they had lots of great colors to choose from. The experience was completed with a wonderful house made gingerbread hand scrub and lotion. I left with awesome nails and also bought a tub of the gingerbread lotion. Thank you Fresh Nail Lounge & Spa!

Beautiful and relaxing atmosphere!…read more The Nail techs are excellent! They give the best facials and Massages!

Best nail salon in Syracuse! Very professional. Beautiful and peaceful setting. Owners David and…read moreAngela do a wonderful job along with Linda, Joyce and all their staff

My first experience was a good one, I thought I had found my new salon. But then...I made an…read moreappointment for my second visit, arrived on time, and she was finishing another client. No problem, I waited for her to finish, about 10 minutes past my appointment time. But then she moved on to another client getting a pedicure. I don't understand why establishments make appointments but then don't keep them. I thought this salon was going to be different from most, but I guess not.

Great service, very affordable, great for teens hair cuts, hair color & highlights. Friendly,…read moreclean, very welcoming. Very local & simple. Walk-ins available, but appointments preferred. Nice safe location, next to the great Pizza & Deli & ProSmiles Dental office.

I've been getting my hair cut here for years. I highly recommend Sarah. She's excellent and I…read morealways walk out of there with a cute, stylish cut.

Called & got right in for an appointment. Anna did my acrylic fill. She did a wonderful job &…read moregentle with my arthritic hands. Kia & Hannah did my pedicure. Felt so great. Kia gave my husband Bill his pedicure. He said best one he's ever had. If we ever get back to Syracuse from Washington state we will be back to see the girls at Oh La La nail salon. Clean salon, professional & very personable owner & staff. Relaxing music played during our visit.

Hannah has a beautiful nail salon! The salon is extremely clean and neat. She does a beautiful job…read moreand takes her time. I feel that all measures are made to make me feel comfortable and at home. Her prices are very reasonable. Give them a try you won't be disappointed!