This is the most unprofessional business I have ever been to. I've been to maybe 3 sessions prior…read moreto my last session. My last session was ok nothing out the usual. Once it was time for my next session I didn't get a reminder so I called the store to find out my appointment time. The supervisor answers and informed me that my account was placed on hold. I ask why and she says that the last person to wax me says I asked her for inappropriate activity. Highly upset I asked the supervisor to have that person investigated because that was an accusation and I was highly upset. I went on to let her know how disgusted I was and upset. No one reached out to me to discuss prior but was quick to accuse me. I asked if there were any recordings of conversation and there isn't any. I asked for the owner to reach out. I was told I would be contacted. I called a total of 4 times with no return call or owner. Finally after 3 weeks of no contact the supervisor calls back and says my membership was canceled. Take in mind there was no investigation done to protect the customer from false accusations. The owner never reached out and I did all the communication on something that was 100% inaccurate and unprofessional. Not only did you not protect your customer but you did not hold your staff accountable for falsely accusing.

I have visited this sugaring studio for probably the past 3 years. Overall, the front desk staff is…read morefriendly, facility is clean, and I usually have a great experience with one particular sugarist--Katy Mathis. My reason for giving two stars is because prior to Katy, my experience at LA Bikini was consistently inconsistent due to the high level of turnover with staff members. Some were rude, some inefficient, some apathetic. But when I met Katy, I knew she was someone I had to lock in as a permanent service provider. FYI ladies--when you're getting hair ripped out of your hoo ha, having a relationship with the person doing it is paramount. You have to be comfortable with the person doing it, and the staff at LA Bikini seemed to be so unpredictable before Katy that I almost stopped going altogether. Now, to reach my point for giving two stars: as a business, why the hell would you sever the relationship with one of your longest-employed service providers with whom your loyal clients have built a relationship over the years? As a customer, I feel like the decision to take away someone who provided me with such excellent service was a poor business move. Because I do not trust the service of others who are currently employed by your facility (not saying that they're not excellent staff members--I just don't know them or have a relationship with them due to the extremely high turnover I've observed over the years as a customer), I can no longer patronize this establishment. And that makes me sad, because it's not easy to build a relationship with someone who will be responsible for accessing our most sensitive areas. I don't know where Katy is now, but just due to the sheer lack of consideration that LA Bikini has shown towards its customers in severing a relationship with someone highly valued by those who pay them to employ people they trust, I'll no longer be attending this establishment.

I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

This is my trusted eyebrow place. I only go here to get my eyebrows threaded and they always do a…read moregreat job! You tell them what you want and they get it done quickly. Sometimes in the evenings it gets busy but they move quickly to see everyone.

Today was the day that I finally decided to have my eyebrows microbladed. I made an appointment to…read morewhat I thought would be a consult about shape, color and size of eyebrows that I would need. Not only did Na listen to my fears, address my anxiety and answer my questions, she eliminated my fears of making the wrong decisions. After quickly helping me decide on the new brows, she went to work shaping my brows, applying numbing cream and started the microblading. She did an excellent job and I'm very happy with the results.

Very low wait time if any. Great job on the builder gel! Staff very friendly and professional.read more

Enjoyed getting my nails all pretty today Thanks to Lynn!! They have always done a good job on my…read morenatural nails.

Wow. This place is amazing. Firstly, it is clean and sanitary, which many waxing parlors lack. Amy…read morealso made me feel super comfortable. She's great with intimate waxing areas and fair pricing. Highly recommended.

From the owner: Full Body Waxing, dermaplaning, lash tint & brow tintread more

This was the very first place I went to for waxing. While I love the end result, the waxings here…read morewere super painful, especially when they were done by Marci. Their team was always friendly but it wasn't a friend randomly confirmed that these sessions were more intense than need be.

My last 2 appointments have been changed to the Hoover location due to staffing issues. This has…read morenot been a problem since both locations are only a few miles apart. Marci still provides the same great service in a clean environment.

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Amazing people and fantastic job on me and my wife's nails! Walk right in and they sat us a chair…read moreand with to work on some every sore feet!

Perfect Brows was busy yesterday. Nisha took care of everyone in a timely manner and made sure each…read morecustomer was satisfied with their service before leaving her chair or from the back where wax services are completed. This is typical and I'm happy to see she still did so even with the pressure of having several customers waiting while she was running the shop alone. My brows were threaded to my satisfaction. Always happy with my choice to come here for my brows.

Prya is the best! I had not been by to see her in a while due to my busy schedule, so I tried…read moreusing another shop a few Unfortunately, they made a mess of my brows. I like them thicker, and the made them very thin. When I saw Prya today, she said no worries. We will get them back and they look better already in just one visit.Thanks, Pria. Ms Wendy

It's been three years since my last review so I think it's time for an update. My birthday was…read moreyesterday so I wanted to do some self care. I decided to stop by Sonia's for some services. I made an appointment for eyebrow threading, henna brows, and individual lash extensions. Let me make a note about the appointments. Because they take walk-ins as well, they may not be available at your exact appointment time. However, you usually do not have to wait too long. On yesterday, I made my appointment for when they opened at 10:00 AM so I didn't have to wait at all. My service provider was very nice and professional. She would stop to ask if I was okay and check in to see if I liked what she was doing. I'm very happy with how everything turned out. I think I will start coming here on a more consistent basis. I'm interested in trying some of their facial services because they are reasonably priced. I definitely recommend this place!

I cannot recommend Sonia's enough! I go once a month to get my eyebrows threaded and they always do…read morea fantastic job.

My first stop following the stay home order was to get my eyebrows waxed. Apparently, everyone had…read morethe same idea because it was so difficult to get in anywhere Luckily, Gulzar at Blink was more than accommodating. She was kind and efficient. The area was clean and allows for appropriate social distancing. Masks are required before entering. They also cleaned the chairs and counters between clients. We have a new normal and I appreciate the efforts of this business to ensure the safety of its clientele.

I've been going here a few years to get facial wax and threading services. I've never had a bad…read moreexperience. Something that stands out, is that it's always spik and span clean... like, always. The staff is friendly and personable, a bit of an Auntie vibe. My services have been pretty quick (in & out) and the prices are very fair.