I was given an appointment the very next day which was tremendous! The salon is beautiful and…read moreeveryone there is lovely and attentive. I highly recommend Krissy; she gave me a fabulous cut and blowout that I'm thrilled with!! Will happily be returning very soon! Susan W

I'm so dissapointed in my recent experience going to this salon. I have been coming here for years,…read moreand just recently the girl that used to cut my hair left. The front concierge left as well, and now there are new staff members. For one, the main person that is and should be the first impression to the salon - the front concierge manager, Dawn - is completely imposing, rude and unprofessional. Then the rest of the staff seems pleasant, but definetly made to feel rushed and non cared for. Here are a few reasons to back of my statement: To put things under perspective, for this visit I had just requested a simple haircut & blowdry. Nothing else. 1. To start, I had multiple text notifications from the salon sending me reminders that I had an appointment. I showed up on time, and I was told otherwise - that I was not showing up on the system nor did I have an appointment. I was ready to leave since Dawn did not provide a resolution or an apology for the salon's confusion until a stylist passed by and took me in. 2. When I was brought in, I was just asked "what do you want?", no proper consultation and all was completely rushed. Then, I was told my hair was clean so I didnt "need" a proper wash (per the package description). So no wash, cut dry and then blow dry quickly without any product to protect my hair from heat damage nor was given the option to request this is usually my preference. 3. At the end, I was told the total for this 15-20 minute service was $80+, I had stated my experience and there was not a care in the world from Dawn, her response was " the standard fee for blowout and haircut is $80". I felt this was pretty high and not appropriate for the bad customer experience I had, but I still paid and left the salon. I went back and looked at the list prices displayed on Substance's salon's website. Here's what it states: - Under Women's Menu: "Classic Cut + Blowdry - Shampoo & conditioner, Haircut & Blowdry : $55-65" - Under "Salon Menu" ' "women's haircuts Level 1 = $69, Level 2 = $74, Level 3= $80, Level 4=$84. I was NOT provided a reason to the fact I was being charge for level 3, the answer provided was "this is a standard fee". Which clearly, what is written on the website does NOT support this statement. 4. Oh! To top it off, as I was paying without asking for what had happened - Dawn (instead of apologizing for the confusion and the MESS of a customer service experience) began speaking and said she didn't know what had happened and imposed that maybe I had done something wrong! IT'S ALL IN WRITING AND THE APPOINMENT WAS SET THROUGH THE TEXT REMINDERS THAT THE SALON PROVIDES. The whole experience was COMPLETELY UNACCEPTABLE AND I WILL NOT BE RETURNING nor recommending this place to anyone in the Rutherford area!! It's quite sad, because this used to be my home salon and I loved all the staff and how cared for I felt everytime. I would always be listened to completely, cared for and consulted, never rushed and kicked out the door like today! Now I have no choice but to find another salon that cares for their clientelle, respects, consults and treats each individual as top priority.

Amazing service love it so much amazing customer service and you're sure to leave with a smile…read moreevery time it's a nice salon no matter who dose you're hair you'll be happy

Made a last minute appointment for my daughter and Anita was her stylist. We absolutely love her…read morecut and will definitely return with my oldest daughter. We were running late and Anita was very kind and accommodating. I highly recommend this salon.

Always always always say hello to your client and let them know if you are running late. It was at…read moreleast my 3rd time there. Do not let your client sit for an hour as you continue to cut another client's hair and yet another. I walked out. I had to be somewhere that afternoon and I was not going to waist more time. So unprofessional and rude.

I had an amazing experience at Tiara Hair Salon! Sonila (Sonia) was so hospitable and kind. She…read morewelcomed me in, gave me a great consultation and delivered fabulous results. She was very understanding of what I wanted. I keep getting so many compliments on the cut and color! I look both younger and more sophisticated! She's truly talented and very artistic. Maria, the owner and her daughter were also very nice. Beautiful busy salon, very happy place! Thank you! I will be back. Last pic is a before photo.

AMAZING! I went to Revive earlier today for makeup and hair and they made me feel like a princess…read more I came from out of town and looked at Yelp reviews in the area of my hotel. Revive popped up with good reviews and thought I would check them out. I'm really glad I did. The staff was excellent and courteous. The salon was clean and decorated well. Most of all they did a great job on my makeup and hair. I actually don't usually like my hair wavy, but they did an awesome job. The next time I'm in the area I will definitely make a trip. Great job and thanks to the ladies at Revive.

Pictures of my experience. I just wanted to show how my hair looked after getting it dyed here.read more

I decided to try House of Glamour and get my long overdue Curly Cut. I've been to another salon and…read morereceived the same service, but wanted to try House of Glamour as it is conveniently located close to home. When I arrived for my appointment, I was greeted very warmly and Jaylynn, my hairstylist, introduced herself to me and got me seated at her station. Jaylynn was warm and friendly and I immediately felt comfortable speaking with her. I began telling her about my hair journey - about my styling routine, the products I use and anything I thought would help her to give me the best treatment today. I asked lots of questions and she was more than happy to answer them and gave me tips and tricks along the appointment of how to properly care for my hair type. As I was waiting for my hair mask, another customer began to rave about the place. Between this interaction and in speaking to Jaylynn, I learned that the salon was new to Rutherford, but previously was located in Clifton, NJ. The customer speaking to me told me about how much she loves all of the stylists and has never been disappointed. Between this interaction and my own experience, I am super happy with my decision to get my hair cut here. I already booked my next trim & a blow out. I also found that this Curly Cut was more affordable from me than another salon that was charging me way more and was more out of the way for me. Definitely check out House of Glamour if you're in the area! W

THE BEST HAIR SALON - HANDS DOWN!!!! From color, to rezo curly cut or straighten. Excellent…read moreservice and go beyond expectations. The whole staff is amazing. Treat yourself and get your hair done.

Tried this salon after seeing my friends color and loving it. The salon itself is clean and…read morebeautiful. Upon going I found out it is a full service salon, which is great considering I can walk to it. I had an appointment with Alicia, the owner. I had previous grown out blonde highlights. We spoke about what I wanted (better blend, ashier tone, etc) and she nailed it. I've never been so impressed- she really listened and was knowledgeable in guiding me on how to achieve the inspiration photos I brought in. She's very realistic and sets a game plan in order to keep the integrity of your hair. She was able to give me ashier hair while keeping it very soft and healthy. I'm looking forward to my next appointment as this will be my new go to salon

I have been going to Alicia for a year now and I'm so happy I made the Choice to change stylists!…read moreMy hair is healthy and I get oodles of compliments! All of the staff here is wonderful, her assistant gives the best pedicure hands down. Go here if you are looking for a kind, caring fun salon!

This review is not about the haircuts but about Leo one of the Co-owners. I needed reschedule for a…read morelater time, the app they use didn't have a reschedule option so I canceled then booked for later time which they had available. Leo then proceeded to bombard me with over 25 messages, multiple calls all in under 30mins. Threatening to cancel the appointment if I don't pay a ridiculousness No-show fee, which was just under the price of another haircut. Lecturing me on why what I did was incorrect, messaging me every minute I did not reply. Not even exaggerating since I only replied 3 times, which were calm and respectful responses. This was the most unprofessional reaction to such a small action. I understand when running a business every minutes is important but nothing should be handled like this childish outburst.

I been going there for 3 years and all leo and his stuff very friendly highly recommendedread more

Was told About this place through a good friend and she was right, it is amazing. It doesn't look…read morelike much from the outside or even when u walk in but the owner/ hair stylist Lulu is amazing and on point. I got highlights (blonde). I have black curly hair and my hair wasn't damaged at all or even dry. She even did a special shampoo for my flaky scalp and the flakes haven't returned since and it's been 2 weeks!!!! Overall impressed and will return again for touch ups and so on.

My wife always comes here to hair highlights and to color her hair, Lourdes is very good and…read moreaffordable. She also cuts my sons hair (which he is a handful).