Even though my hair was done nicely, and I am greatly appreciative of the salon's work. I did not…read moreappreciate the treatment over there this time. My hair was done by the owner, Ramona, and when I was there I was quoted a price between $50 to $55 dollars between no conditioner or deep conditioning. I agreed to the price of $55 for deep conditioning. This was for a wash, blowdry, straighten and curl which is my norm. In the middle of my hair washing, Ramona wanted to increase the price on me within the middle of my appointment, which I did not appreciate and I told her that we had agreed to a set price in the beginning of the appointment and as a customer it would be unfair to me having a price hike in the middle of getting my hair done. Luckily, she didn't press any further. During the process, she seemed frustrated and was really rough with my hair. I have been to this salon before and have had the other hair stylists work on my hair and they were never as rough as her. My hair was pulled roughly so that it ended up hurting,I kept getting jammed by her nails multiple times in the face, and got burned a few times while doing my hair. I understand that this may happen on occasion but this is the first time that this happened so frequently and this was my first time with Ramona doing my hair. The other hair stylists working there were not rough at all and have always been so gentle during the hair services that I receive. I am pretty sure that they were speaking ill of customers in Spanish which I did not appreciate at all. Also, another thing that I did not appreciate is that I was set to the side mid-way of my appointment so that she could first off another customer who had come after me and came to her appointment late! I was a bit annoyed at that as the process was about a good 40 minute wait to work on this customer's hair. She charged this customer only $40 dollars and whispered this to the customer for the same hair services that I was receiving! When she was finished with the customer, she started it back on me and kept on complaining to me how long it was taking to do my hair. I have been to this hair salon, and it always has taken about 3.5 hours for them to finish and style my hair and even this time it was the same. It would have been much shorter if I didn't have to wait the extra 40 minutes for her to style someone else's hair. By the time that I was finished, Ramona told me to my face that the next time I come in here that it wouldn't be $55 but $70 right inside her shop with other customers present. Did you not forget that I also waited midway during my appointment, I have my frustrations too? Overall I did not appreciate this experience with her and I believe it shall be the first and last time having her style my hair. For the record, I myself work in a career in customer service, I am respectful towards all the people I encounter in the nature of my work and at no point was I ever rude to the hair stylist and owner, Ramona, nor did I show points of annoyance with the wait and the roughness while styling my hair. Word of advice, Ramona, please treat all your customers fairly, equally and most importantly respectfully! I feel like you can definitely leave a thing or two by the service that your other staff provides and please follow suit! Normally, I would leave a tip, but due to this poor customer service, I just couldn't tip since I was not provided good customer service by you. However, overall, I thank you for doing my hair. For this, I have to provide a 1-star review.

Been going to Mrs. Ramona's for a few months now & from day one it's been a GREAT experience!…read more Jimmy is the BEST! I love the shop & all the stylist they are wonderful! My hair is always on point.

This Salon has been the best Salon I found since moving to Jersey two years ago. Coming from Ny I…read morewas use to a certain kinda way of my hair being done and I must say Toni and Tyra definitely made me feel like I was home. Very sweet ladies and two hell of a hair stylists . It's home away from home for me . I am a customer for life . Give them a try I'm sure you'll love them too.

Tyra did my hair here. The shop is also a boutique and the atmosphere is really fun. Tyra was…read moregreat! She fit me in on a Friday afternoon and did not double or triple book me so I was in and out. I've been back again and had a great experience.

I went in to get my hair bleached and fully dyed, but the stylist told me she would only have time…read moreto do a partial highlight. In hindsight I shouldn't have made the appointment 2 hours before closing, that's completely on me. I agreed to the highlight, thinking it could still look cool, and I could always just make an appointment to get the rest of it done another day. But the color I wanted did not turn out the same as the reference picture I used. When the dye was first applied, it looked right, but once it was washed and dried, it looked completely different. It was much darker than I intended it to be and it really only shows up in certain lighting, barely even being noticeable when I tried to take selfies with it. I completely understand that there wasn't much the stylist could do as they were preparing to close, but I had been wanting to get my hair dyed again for ages and I can't help but be a little disappointed that it didn't turn out how I envisioned

So many great stylists at this salon! Always understanding and seem to know exactly what I'm…read morelooking to do with my hair..I highly recommend Gabby and Tori!

REPLY TO OWNER…read more Anna, I need to clarify the facts since your reply misrepresents what happened. I actually came back to the salon about 20 minutes after my appointment because the haircut was uneven, and I told you in person that I hated it. It didn't look like any of the photos I showed you -- I asked for long, blended layers - the length to be 2" below my collarbone, and instead my hair was cut into a much shorter bob. The result is at least 5" shorter than what I requested, and the bottom 3" of my hair is very frizzy from the thinning shears. I never get the bottom of my hair layered nor did the pictures I showed you have that style. You also charged me $240 instead of the $160 I was quoted for root color, highlight touch-up, and a haircut -- a 50% upcharge that you said was for extra product. It doesn't make sense that all three services cost $160, but "extra product" alone cost $90 more. This is not blackmail. I waited months hoping you would make it right, but nothing was done. In the meantime, I've had to spend hundreds of dollars on products and tools trying to manage a haircut I didn't ask for -- one I will now be stuck with for a year while it grows out. My review reflects my honest experience so others know what to expect. I would have gladly refrained from posting a review or updated it if my concerns had been handled professionally.

I am very disappointed with my hair. I went here a month ago and asked for a short WOLF CUT. I did…read morenot get what I asked for. I received a Karen cut instead. First photo is what my hair looked like, then what I asked for and then what I got done. I'm crying right now because of this. I do not recommend and I will not be returning.

I had my consult with Nicole and she was so sweet! She was very open and honest with my goals and…read moremade sure she put the integr of my hair first! I did my first treatment with Gabby and she was simply amazing as well! I can't wait to see my hair goals come to life here!!

Pam is the best stylist around. I love the salon. It's always clean and all the stylists are so…read morenice and professional. I would recommend Pam and Pellegrino salon to everyone.

I had a terrible experience and was told oh well The…read morehairpiece she displayed above is not from her shop.

This salon may be hard to find but is worth the hunt!…read more Lets start with the logistics: it is on 130 south south in a small strip mall. For those of you familiar with the area it is just passed the football field where Burlington city highschool plays games ( or did in my youth). They have flexible hours and will even come in on a Sunday or Monday! This is nearly unheard of in hair care circles. The salon is spacious and clean. They have about 4 sinks, 4 dryers and a tanning bed. They also have relaxing touches like a coffee machine, cold water, a couch, movies, and magazines. It has a vibe that says, "stay a while." In regard to the styling experience they use high quality products: I got Paul Mitchell shampoo and conditioner and jane carter styling products. They also had a bunch of shea moisture products and some kinky curly products. While i was there they were also experimenting with some of my favorite products including heena, dabur vatika coconut oil, and rose water. My hair loves natural things so this was a treat for me! In addition to the nice products they also had respect for people's time. While it is (of course) best to make an appointment they also take walk-ins. For those with an appointment you don't linger endlessly while they work on multiple people. Instead you get asked questions such as " how do you wear your hair," "how do you maintain your hair" etc. You get enough individual attention to feel heard. As a rollerset girl for life, I decided to branch out and get a twist out done. Sadly I remembered why I rollerset: TWIST TAKE FOREVER TO DRY. I can only do short stints under the dryer. But my stylist was kind enough to pin the twist into a style and invite me back the next day to have my hair styled. I was able to go out and enjoy my day and let my hair air dry. The next day I returned and was shown different options and allowed to pick how I wanted my hair styled. Overall I was very pleased with my experience. While i will always be a DIY girl it is nice to go to a salon where the stylist listen and make a genuine effort to hear your concerns.

I got an awesome retwist. I'd say the severice was exceptional. The price was more than I usually…read morepay, however I received so many complaints on how nice my hair looked. Bottom line. If you want to look good you have to pay a little more. IT'S WORTH IT!!!

Wonderful experience, relaxing!! Had a crochet installation and I am receiving so many compliments.read more

On a whim, I went in to Best Cuts for a trim. Genie greated…read moreme kindly. Told her what I needed. Genie did an excellent job on my hair, very professional and cool. My new go to gal. 5 stars . X

I just got back from my first haircut with Meg(Margaret). She did an awesome job - gave me an…read moreadorable pixie cut with super texture and precision detail - exactly what I wanted. We had an easy and immediate rapport and even shared a hug at the end. Meg is friendly and enthusiastic, and a really good technician. I'll be back! I usually go to a high end salon that charges more than twice what I paid at Best Cuts, but I was looking for a place that charged by the service and not by gender. I was tired of being told that my hair was 200% more complicated and time consuming because I'm female. I would have been happy to pay more, as long as I wasn't paying a premium on my gender! This place offered equal treatment and now I just LOOK expensive!

Extremely slow. My appointment was at 1PM I did leave until 3:10PM. I was supposed to receive a…read morewash and blow dry...... it took 1.5hr just to blow dry the back of my head. After I said something, someone else came to "finish" the front- it was still wet. The vibe was ok and the head massages were good. That's it.

I really enjoyed being here. The shop is not like I expected, the people were super friendly very…read morehelpful and the price was far more reasonable than I expected. I look forward to returning. I called hoping to get as last minute appointment. Assuming I wasn't the only black girl looking to get her hair done post quarantine I was pleasantly surprised at how quickly they got me in. The stylist Blu took all the care in the world. She recognized that my hair was healthy and cared for. She took extra care of my scalp with a nice massage and used this amazing rosemary oil to treat my dry and itchy scalp. Temperature check upon entry. Sanitation between appointments.

Sam the manager would not honor the last appointment of the day, even though it was before closing…read morebecause "she already packed up the register". Billie the other employee gave me attitude for asking for the manager's name twice (I have a hearing disability). If you respect yourself, child, parent you will not take them to this location with these rude and vile employees. They are not rational people, you have been warned. See the attached picture, they were blowing kisses and making fun of me outside the store because I simply asked for their names. They are unprofessional, lowlife, horrendous people.

Asked for a little of the top, gave me a buzzcut. I don't think there is any more to say.read more