i went there looking for a two color hair style and hair cut, and got a hair cut- which came out cute hut the color is nothing like i wanted. it was over priced and the woman didnt seem like she was interested too much in doing my hair.I felt like she was rushing on it, the color was way lighter than I asked for and she missed spits and it looks like I have grey hair in spots. at the end I felt uncomfortable and pushed to leave a tip. not a place i would recommend which is sad because they were decent before and did a great job in the past. read more

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Been going to this salon since they opened! Love it and look forward to my every 6 week appointment. All the stylist are amazing!

absolutly never go here i tried to book an appointment with my stylist karen johnstone and she cussed me out because i didn't know she was on vacation. dont come here unless you have you stylist scheduled memorized or they will cuss you out. never see karen johnstone. trust me the name fits such a kareen read more

I'm sure they do amazing if you get an appointment. I booked my appointment online over a week ago (when you call they don't answer and it says to do so) go in today for my appointment and I'm nowhere to be found. No one called or anything to say the appointment I booked didn't go through. It asks for your email, name, and number - they had none of it. I waited 5 mins before anyone even came over to ask if I were all set. Then while looking for me and realizing I wasn't there, at no point did they apologize for a clear error in their system. Also, looked at their appointments before I went and called to try to pre-confirm my appointment earlier - no one answered yet again. Still said book your appointment online or contact your stylist directly (don't have one because I'm new to the area). I am sure they do amazing work but the fact that I planned to have an appointment I booked over a week ago and had my 3 kids looked after for them to not even say oh I'm sorry. Just a 'welp. You're not in our system sooooo' either pay attention to your online bookings, answer your phone, or something. read more

Kim is an incredible hair dresser and hair colorist! She listens to what the customer wants and goes above and beyond to please! She is very skilled at hair color. Always friendly and compassionate, Kim is the BEST! I have been going to see her for years! Salon is comfortable, cozy and clean. Great customer service. read more

got highlights//baby lights done for the first time, kim vu did my hair she is ABSOLUTELY AMAZING!!!!! SO NICE AND CAME OUT JUST HOW I WANTED!! whole salon was cute and clean and i loved how it was decorated!!! thank you!! read more

Salon Experience - me after my highlight!! - Hair Salons Near Me - Pittsfield, Massachusetts

FABULOUS!! We have been traveling via RV for the summer and I desperately needed highlights, color, cut, etc.... Of course I was a bit skeptical, as good hair dressers are hard to come by. But, after a few reviews I chose Salon Experience, made an appt online (GREAT Idea!) and was there the following day. Lori was my stylist, A++++, she has many years of experience and expertise, she was wonderful, color matched perfect,highlighted areas I needed, trimmed and styled as I requested. I cannot say enough great things! If you need a great stylist go see LORI! Thank you Lori I'm good for another few months :D read more

Ask for Budi. Perfect cut EVERY time! FYI...they moved from Dalton to Pittsfield. read more

This is the #1 salon I go too to get my hair done.Ive never have had a bad experience never.Everyone is very professional,kind and they seem to work with you on squeezing you in time wise.I love this place I've been going to them even when they had there shop in Dalton,Ma There shop now is amazing it's cozy & beautiful! *All the ladies and gentlemen do a great job!! But I must say i definitely have my favorites they always hold a good conversation feels like I'm at home. Deanna B. Kristie C. and Dianne B. You ladies are amazing! Thank you everyone for doing a great job! Great place I definitely recommend!! read more

Really great experience. Friendly staff. My friend even commented that hair looks nice. He almost never makes such comments.

Highly recomend this salon. Lori did a fantastic job with my hair, I loved the color and my hair never felt so healthy and smooth. Staff is very nice a well! This salon is well cared for and clean. read more

Tried this salon and what a great experience! My new place to go for my hair. The owner is so friendly and smart. A pleasure to know and the hair do is the best yet. Thank you Lori. read more

Went online and made a same day appointment. Jennifer was great, love the new cut. Thank you!