The environment inside here is very chic. It's small but has great stylists who really take their…read moretime with you. Every experience I have had has been positive.

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

I liked my hair after but my hairdresser was silent and judging. My hair gets very tangly after…read morewashing it and she did wash it. Elana,(my hairdresser) looked at me with a concerned look.She said, " Fo you brush your hair everyday?" I said yes. She said," It's really knotty." I won't be coming back.

It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!

One word: Rudina!…read more She is fantastic! Apart from having a fab personality, she is super talented. She has done highlights as well as recently did a haircut for me, and each time, it's been exactly what I wanted. The receptionists are always nice, and not your typical snooty salon receptionists either. Located in downtown Rochester, you can also find your way to other spots after or before your haircut e.g. Dessert Oasis, The Meeting House, etc. To book, you can contact them on Yelp and someone will always respond (for those who hate calling). Just ask for Rudina, and let her wow you! :)

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

I oversaturated my hair with color and wanted highlights to give it dimension. Jackie did an…read moreexcellent job! The color was perfect. She was also very aware that my hair was already somewhat fried, so she monitored the bleach so there wouldn't be too much damage. 4 stars because the noise level in the salon was high. I really needed to relax. Staff there was helpful and professional.

I have been seeing Emily here for almost 8 years (we figured out our 8 year anniversary is in…read moreAugust...) She has been thru the ups and downs of my hair journey! I can't imagine experiencing this anyone else! She did my wedding hair, keeps my thin hair healthy, and never lets me leave the salon without a smile on my face. I've NEVER left here unhappy. The vibes and staff are all amazing. I recommend Emily to EVERYONE that will listen. Thank you so much Emily for all you do! I cherish you and your MAD HAIR SKILLS!

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

End of June I went in for the first time. Cut, and Highlights, a full head and I requested very…read moreblonde w a picture. I am an ash strawberry w low highlights NOW! The thing is she let me walk out knowing full well it was dark - I asked her did she feel it was going to lighten up? Nothing. I was packing to go on vacation for 2 weeks-I was helpless $300. I can not recommend.

Brianna absolutely slayed my hair!!! Probably the most flattering cut I've ever received. Very…read morerelaxing atmosphere as well. I highly recommend her for her down to earth, sweet, and approachable attitude.

I absolutely loved my last haircut/color with Ainsley! My hair looks amazing and I am booking…read moreanother appointment with her :)

Woman that waited on me warmly greeted regulars. She seemed rather short with me…read more The woman insisted my roots are a 2 and the bottom of my hair is a 4, told me flatly I need to match any grey hairs I have to the darker ones. I have light brown, dark brown, almost black and some reds in my hair. She said my hair is tinted on the top, I told her I used an herb treatment, she corrected me and said it's still a tint. I wasn't having a good interaction with this staffer, she seemed combative and rather argumentative. This may be why folks would rather guess and try their luck on Amazon.

I had my first visit to this color bar. I was very satisfied with the color and with the help that…read moreI got with my color stylist Annie.

My 9 year-old son had an a first-time appt with Kat for a cut and had the best experience. She is…read morefun and made him feel at home right away. They chatted about video games and just laughed. Technically, she is a very skilled stylist and did a fabulous job cleaning up his old cut and making it edgy. The appointment was 30 mins long, but we never felt rushed in the least. My son asked if he could go back to Kat, which he has never done before.

Kat first rocked my nephews hair. He came all the way from PA. She rocks in general then when she…read moredoes her thing... I'll be back. Highly recommended!

Good the haircuts are mid, but very nice people kind talkative and they get the haircuts you want…read morebit they aren't perfect

So my husband tells me...Will is awesome. Best barbershop he's ever been to. All the guys are so…read morefriendly. They take their time and do a fabulous job. Very unassuming place, no receptionist, book appts online - just a simple experience. Sometimes it's really nice that way!

When I say amazing... I mean amazing! I had a hair emergency and they came to my rescue. Jaiden…read morewas excellent- matching my base color- adding highlights-iykyk- this is a big deal. Bonnie was beyond accommodating and friendly as was everyone else in the shop. Batchelor no 154- I am wedding guest ready!

A perfect place for a lovely haircut. In a nice location, offering a student discount for…read moreuniversity students.