I had the most amazing experience at this salon! From the moment I walked in, the team was…read morewelcoming, professional, and attentive. My highlights turned out absolutely beautiful -- the color is perfectly blended, bright without being brassy, and exactly what I envisioned. They truly listened to what I wanted and executed it flawlessly. I also got Korean hand sewn braids, and I am beyond impressed. The technique, precision, and neatness were top-tier. They feel secure yet comfortable, and the finish is so natural and seamless. You can tell they really take pride in their craftsmanship and pay attention to detail. If you're looking for a salon that delivers both quality and care, this is the place. I will definitely be coming back!

Janel was absolutely wonderful . Loved the product she used on my hair and the color looked great!…read moreShe showed me a great technique for making my hair look thicker.

I am a 60 year-old woman who has had a lot of hair thinning due to being post menopause and weight…read moreloss. I was feeling very self-conscious. I had my daughter's wedding coming up and I did not want to start minoxidil until after that in case I had hair shedding, plus the fact that it would not have enough time to grow out enough to make a difference. I was pretty nervous going to my consultation because I thought maybe they would think I was too old or my hair was too thin, blah blah. Lisa made me feel right at home and had no doubts she could help me. I decided to move forward and I am so glad I did. I walked out of my appointment feeling like a goddess! Lisa did an amazing job matching my hair which is about 50-50 black and gray. Now people comment me on how beautiful my hair looks and you would never know I have extensions. I feel so much more confident and beautiful. I cannot encourage you enough to make an appointment. I am about six weeks in and still loving it. I am happy I have a solution while I try growing my hair back out with minoxidil and think I will probably keep some extensions even once my hair does grow back!

amazing!!! would highly recommend Lisa she is soooooo good. very knowledgeable. And could not be…read morenicer and accommodating. She got me in right away ( I had a hair emergency ) Easy parking right in the garage downtown and her suite is beautiful

Excellent, completely satisfied with my service. I booked an…read moreappointment for an overdue haircut. The receptionist ask me if there was a stylist I preferred, since I was a new customer I asked for a recommendation, explained my hair type and my concerns. I was booked with Chloe. Chloe is amazing! Excellent haircut, great blowout, lovely person and personality. Chole is a gem.

Service requested? Absolutely not even close to what I'd booked my appointment for!! I don't like…read moreBalayage, I guess that's why she started out on my root area? Quality? None whatsoever!! The lady is lucky I didn't sue her for whiplash, from pulling my head up so hard I had to tell her to stop!! She was going to pull my hair out!! Untrained, unprofessional, exceptionally rude for no apparent reason? Maybe because I'm a human being & I move? Unlike all the model heads they use in training? My only guess? I would warn everyone about this place & tell them to never enter the door!! Everyone knows they are in the wrong when they don't try to charge you for something!! That should be a big enough clue for anyone even thinking about going there!!

Save your money! And Run as fast as you can! A very…read morestressful, unpleasant environment. You can explain everything you want and God knows what your hair will look like! I've read the reviews but it was too late. You'll mostly notice that after most reviews are written there comeback will be lies,lies and more. Excuses! Such BS. Customer service is None. I hate when people lie. It's one of my biggest pet peeves! Total character flaws.

Extremely disappointed with the service across the board here. Hannah cut my hair and seemed…read moreconfident she could handle it, but ultimately I was not satisfied. I get it, it happens. But when I left and wasn't satisfied, any sensible place would always offer to touch it up free of charge after the fact because generally places want to be good businesspeople and keep the client happy. Not Apartment 12! So they don't really have anyone manning the phones, so booking appointments can be problematic. I physically had to return to the salon the next day (a Saturday), only to be told they were busy, but Hannah herself told me if I still wasn't happy I could return Tuesday and either her or another stylist would take care of it. So three days later still very much disliking the cut, I called and Hannah answered. She said they were busy and they'd call back (like I'd believe that one). As a "courtesy" I gave them a couple hours and tried back. Hannah again answered and was starting to push back, so she put one of the owners on the phone, who ultimately just told me to take my business elsewhere. Well, that part is a given, but still a very unfortunate combination - poor haircut combined with poor service. As the owner herself said on the phone, there are plenty of other places I can go. I'd suggest anyone reading these reviews also take that advice.

Nicole is amazing!! She was so efficient and sweet. I will definitely be back. The whole staff was…read moreso nice and welcoming. I highly recommend!!!!!! I LOVE my hair!

Sarah is a doll!!! Very professional very skilled, quick, and had a magic touch. She made my hair,…read moreso smooth and lovely for a Ritz Carlton in Beach Club Wedding. She took my ideas and made them her own, and I am so in love and happy that my hair will be lovely for the ceremony! I signed up online and as a first time client got $25 off. Make sure you sign up!

Awesome staff and ever so helpful. Definitely answered any questions I had! Lots of choices but…read morethe staff chose the best for me!

I was here yesterday. I am losing my hair and so self conscious about. Came in wanting to cry and…read moreleaving with a new swagger. Melanie was amazing and kind and knowledgeable. Thank you soooo much for the confidence you gave me back.

The salon was clean and the staff were friendly and attentive. Katie was very nice and asked me…read moreabout my style preference and I showed her a picture of how I wanted the front/back of my hair which was a modified bob. Katie cut the back of my hair and the very bottom edge and that was it; she blew my hair completely flat and straight, and she was done - no curls, no fluff, no style. My husband was shocked when he picked me up. I was so embarrassed that I went home and started over. With tip I paid $122. I expected to have every hair on my head cut, with a nice style. Perhaps I am really bad at communication.

Cody (girl) has been doing our hair for about 2 years. She's very talented and will go out of her…read moreway to schedule us in. Great job on color and cuts.

Highly recommend! Great prices and even better services. Absolutely amazing haircut by Laell! She…read moreis kind, flexible with scheduling, and extremely knowledgeable about hair colors and cuts. I came in not know what the heck I wanted, but she somehow knew anyway. And she NAILED IT. I've never worn my hair down so much. I'm obsessed with my hair and color, thank you again Laell!!! (Oh, and the salon is ADORABLE!)

have been to several hair dressers for blonde hair and none of them could get right . They would…read moremake to yellow or grayish or to dark blonde. I would even show the hair dressers pictures and they still were unable to get it right. One hair dresser told me after I complained to maybe chose another color. Needless to say I would leave in tears and very frustrated. Started doing my reach and came across Laell's page and saw one of the many things she specialized in was blonde hair. I made an appt, and so glad I did. When I went to see Laell I explained what I want, and showed her picture and all I can say is wow! She new excatley what I wanted and my blonde looks so gorgeous! I'm so happy I found Laell, she is the best stylist I've ever been too, and trust me when I say I have been to alot of hair dresser and none of them had the knowledge or skills like Laell. No more tears for me! I highly recommend Lail you will not be disappointed.