Rachel McCelland at Haven is the ultimate hair whisperer. I started going to Rachel about three…read moreyears ago and I could not be happier. She's a master of her craft and has a breadth of knowledge with all different hair types, styles, and colors. She's so good in fact, I would cross an ocean, I'd hike a mountain, I would cross state lines...you name it, I'll do it to have her work her magic on my hair. I'm so grateful to know her and to have a luscious head of hair that always turns out better than I could have imagined when she's behind the chair. Thank you, Rachel! 10/10 highly recommend!

So I have had many responses from the owner, Michelle Goebel, who blames anyone but the stylists…read morefor my horrendous hair color and chemically fried hair. No actual apologies. No offers to correct the terrible services. And a claim that my "hair integrity" was paramount according to the owner, but my results were damaged ends and muddy hair color so the "integrity" is just a buzz word for these folks with absolutely NO knowledge of how to maintain hair integrity. No one in this salon has ANY integrity and unfortunately zero talent. They are willing to take your money whether they can achieve your desired results or not. Do your homework and avoid Haven Salon. Contact me if you want more info. I'd like to help anyone in the area to avoid making the mistake I did.

Carlos is a magician, and his staff is amazing. This was, by far, the best hair experience I've had…read morein my 40 years. Carlos is fun, sassy, and a master craftsman in this business. When I walked into the salon and saw the decor and the enormous Christmas tree he designed and decorated himself, I knew I was in the right place and in good hands. He puts all of his creativity and energy into creating the perfect look. He was born to do this! It takes 1-2 months to get an appointment with Carlos himself, but it is well worth the wait. The other hairdressers in the salon appeared to be doing a wonderful job on their clients, as well. I have A LOT of hair, but he managed to do all-over highlights and lowlights with foils, cut, dry, and style my hair in 2 hours. Other stylists have taken 4-5 hours in the past for a less than satisfactory job. As long as I am fortunate enough to have him here in Johnson City, I will NEVER go to another salon for my hair. He is the shit. And I think his price is VERY reasonable for the level of service I received. My advice: make an appointment now, be patient and think about what you want your hair to look like, and then go to him and trust in him. If he makes suggestions, listen to him. He is an expert artisan.

The owner here is ok . However he needs to watch his front desk closer , as it is such a nightmare…read moreto go there. The two women up front are so rude and make you feel uncomfortable. They ruin your whole experience which should be relaxing. They do not value their clients and that reflects on the business. They save cancellations for their favorite clients or friends. It's so stressful. It is just completely not worth going there as they take away the high end experience which I feel a salon visit should be.

Had a haircut by Jeffrey's and not a good experience. Haircut was very bad, not what I wanted and…read morethe whole atmosphere screamed overpriced for under-performance.

Jeffery is the best! I'm always happy when I leave his salon. Jeffery's assistants (Ashley and…read moreRita) are very sweet and I enjoy talking to them. Great place and I highly recommend the place.

Elizabeth has been doing my hair for 9 years here in California, and she is truly amazing at what…read moreshe does. She has really honed in on her craft and perfected her skills over the years. Her attention to detail, consistency, and passion for her career absolutely show in her work. You will not regret booking an appointment with her

Felicia is the best! I followed her to Van Kye from her previous salon. She's excellent at shaping…read moreand caring for my wild curly hair. The salon is modern and clean, and they always have a big cup of coffee for me! Always an enjoyable experience to get my curls tended to here.

Great service and a very good cut and color. Very nice place inside a spa. Meagan did a perfect…read morejob!!

Horrible, Meagan! Shame on you for ruining hair!!!!…read moreIn response to my complaint, she said. "Maybe you need help with learning how to style your hair." That was a patronizing way to not take accountability or responsibility for an extremely bad service that was provided. Maybe part of her issue is that her mother brought her 9 year-old son to the appointment to wait at the salon for Meagan to finish my app. He could not stop saying, "Why can't we go home now?" during my entire appointment!!!!! That is not an appropriate salon setting. What woman books a hair appointment and pays over $200 for a service and has to listen to a 9 year old complain the entire time???!!!! So unprofessional.

My hair was so badly damaged by someone else at another salon and I had a consultation with Tommi…read moreto see if she could help me. She did a brand new hairstyle on me (needing to cut quite a bit off due to the damage) and she did an Aveda hair coloring which was so much healthier for my hair. And it is beautiful!!!! She listened to what I wanted and did not want. I couldn't have asked for more perfect hair!

THE BEST. Ornare also carries the BEST TOP OF THE LINE PRODUCTS - including Kerastase. Joy (my…read morestylist) is amazing, and from what I can see from the other stylists' work while I'm there, the rest of the staff is equally as great. They do some of the best color work I've ever seen. Oh, and don't expect anything to come cheap - but hair is something I definitely don't skimp on. However, you definitely get what you pay for, and more!

The stylist is Majora Davis. I went in for a simple Sew In and came out looking like a crackhead. I…read morereached out to her asking her suggestions on rectifying my mess of a hair. She outrightly told me she cant do anything to fix my hair and she wont be refunding me either. I was very dissappointed with her response as i did not wanted to create a scene. She refused to take responsibility for the messed up job she did. 1. She did not relaxed my hair properly 2. She sewed my hair in like a 9year old. 3. She put some jumbo ass cornrow in my head.

I went in and Courtney waxed my eyebrows and braided my hair for me, she was super sweet and had…read morethe softest touch. Least painful eyebrow waxing I've yet to encounter and I didn't even know that was possible. Really happy to of found this place, beautiful interior.

Same building as State Farm…read more Shanna was recommended by my coworkers. This is my first hair appointment since moving to TN. Small but very clean, open space. Four stations (four workers), three hair wash sinks, two overhead blow dryers. The beauticians do an excellent job and work efficiently. There's a couch and two comfy chairs up front to sit and wait for your turn. Large windows. One facing Roan St and the other offering views of the woods They even have a Nespresso machine! But I didn't see any coffee pods. Ask for Shanna. She highlighted, washed, cut and gave me a blowout. She's very knowledgeable about coloring and highlights and did a fabulous job. I highly recommend Shanna. She can do women and men's hair.