I was a first time client and Joette did excellent work on my short, naturally curly hair! I'll be…read moreback!

I am in LaGrange part time and really needed a haircut. I chose Before & After because it was…read moreclose to where I am located. I walked in without an appointment, but Hannah was avilable. Boy, did I get lucky! Hannah asked several questions before cutting my hair and during the haircut​ as well. I am 100% satisfied and will definitely return. The price was reasonable as well.

I don't even know where to start! The picture says it all! Michelle was soooooo helpful I am so…read morethankful I found her! When I found her yelp page I decided to give her a call. I explained my situation to her and she was so willing to help. We had a long talk over the phone and she explain what she could do, she also explained in detail what would work best for me. I also told her I needed help ASAP! Since my birthday was coming up. As we all know Most hair dressers specially if they are good (just like Michelle) are busy but she went out of her way to get me in her chair! I couldn't be any happier with my hair and let's not talk about her personality! She's so nice and talkative! She makes you feel welcomed unlike other hair dressers! She's truly amazing! And the pictures speak for themselves.

Started off with ugly orange streaky highlights & super damaged ends. So I went in not expecting to…read moreget my hair to where it's at now. But of course Michelle is amazing and she pulled through :) I'm in love with how my hair feels and looks, she did some awesome ashy byalage. I couldn't be happier and I totally recommend Michelle if you need some type of color correction or really if you need ANYTHING having to do with hair LOL - Michelle knows her stuff!

Merrie is wonderful. She gives a great haircut and is one of the sweetest people I know. Her prices…read moreare very reasonable.

From the owner: We are a Family friendly hair salon with that personal touch. We specialize in cut,color and set,…read moreemphasizing on providing what you desire in a look to accent your personal style. Located in beautiful Western Springs, with available parking and easy access. Everyone is welcome!!

Had a wonderful and relaxing experience at Baci. I wasn't happy with my color and they made it all…read morebetter. They truly listened to what I wanted and were also honest and realistic with me. The atmosphere is so relaxing! All the staff (and other customers) were so friendly and I felt like I've been going there for years. They have interns there which I liked because it helps me understand what's going on with my hair. They paid such close attention and took their time so I really felt comfortable. But the interns were great! They're going to make great stylists. It was a little pricier than I expected but they did a lot with my hair (I was there for almost 6 hours) but I got a free bottle of shampoo and conditioning treatment! It was worth it though, my hair looks and feels amazing. I didn't know my hair could get to this point. Highly recommend them!!!

Excellent experience and follows all precautions during Covid. Masks required! When I arrived, I…read morewas asked to put my coat in a bag, cell in a baggie and wash my hands. The whole staff was kind and friendly. I went in a for trim and left with amazing, beautiful curls that I didn't know I had. Colleen took her time with me and gave me tips and recommendations. Thank you Baci Salon Boutique! Will definitely be back!!

I went desperate! The styilst Jenny, who took me on, was great!…read more She turned a simple trim into a re-boot. Thanks. I'll be returning to Jenny.

Walked in this morning and I was checked in for a hair cut for my 2 year old son. An older women…read more(didn't get her name since she never introduced herself) took us to her chair and asked what I wanted for his hair cut. I showed her a picture of the last hair cut he received there (in the photo it's obvious it's that location with everything photographed in the background) she responds and says that a barber style hair cut and she isn't a barber. I said, "oh that was done here not at a barber). She then aggressively grabs my sons head and he becomes agitated ( he's been getting His hair cut every 3 weeks since he was 10 months old and he's always been really good about it) she kept saying she was getting dizzy with him moving around so much. As I held my phone for my son to watch a show as a distraction, she asked in how he usually was with hair cuts. I reply that he's usually really good. She then reply's and says well it must be me then. She then asked another associate if she could help. The other associate was working on another client at that moment and she kept asking her for help because my son kept moving around. I told her if she was more comfortable I don't mind waiting for the other associate to finish the haircut. I was fine waiting. She then grabs a pair of scissors and says let me at least do the front of his hair and I said that's fine. I don't know if he's going to sit for you. She then grabs them aggressively by the cheeks and tries to cut his hair with the scissors and of course he starts moving around trying to get out of her death grip. I told her that's enough. It's fine. I can wait for the other associate. She then slams her scissors and a comb on the counter and says to me you're blaming me. And I said I didn't say anything you asked me how he was and I said he's usually fine. I never said anything about you. She then slams her scissors on the counter and says to me I've been doing hair for 30 years and I've never had this shit happened to me before. She continued to argue with me for her behavior. Mind you this entire time I'm standing there holding my phone for my son in disbelief. I couldn't believe her behavior at this moment and said please don't touch him again. I can wait for the other associate. At that time the other associate, Peggy was ringing out her client and then moved us to her station low and behold, my son was perfect with Peggy and she was able to do the haircut without a hitch. I did call corporate and I did report the initial cosmetologist. I can't believe that a person like this works with the public as aggressive as she is and works on children and elderly clients. I can't imagine how she treats other clients who do not have an advocate there with them.

I am so happy that I found this hair salon. Definitely a hidden gem. Dawn, the senior hairstylist…read morewas incredible. She cut my hair to perfection. I plan on recommending her to family, friends and colleagues. I am only sorry that I didn't know about her years ago. I already look forward to my next visit. Dr. Erick J. Mann, Ph.D Professor of History and Fulbright Scholar

Today I have found one of the best hair stylists! I had no idea what to expect but I could not…read morehave been more pleased. The stylist, Dawn, the senior stylist, takes her time and genuinely loves what she does. As the other reviewer noted, she treats her clients like family. I never met someone who makes you feel welcome from the moment you walk in. I wish I had found her years ago. The salon is also beautifully designed. I plan on recommending her to all of my family, friends and colleagues. Dr. Erick J. Mann, Ph.D. Professor of History and Fulbright Scholar

Kimberly was the best!! So sweet, so thoughtful, thorough in all the coloring--made me look a…read morethousand bucks and also helped make my waxing go so smoothly. 5 stars all the way!!

I am writing this review because the stylist completely ruined my daughter's graduation day. My…read moredaughter, who is 11 years old, was graduating from elementary school today, and her hair appointment was scheduled for 4:00 PM. The appointment was canceled after 45 minutes of waiting. We arrived at 4:04 PM and were told the stylist was running about 20 minutes behind because she was still working on another customer. We waited patiently, but the delay became more than 30 minutes. Another stylist even approached us and asked, "How can I help you?" However, the stylist assigned to us interrupted and said we were her clients and that she was "almost done," preventing the other stylist from helping us. I clearly explained that we needed to leave within 30 minutes because my daughter's graduation party had already been planned and booked. Despite this, the stylist continued to ignore us and made no effort to accommodate the situation. After waiting even longer, I finally asked, "How much longer do we need to wait?" At that point, the stylist abruptly canceled our appointment and accused us of "checking your phone too much." She also claimed that my daughter "hopped into my working area" and called her behavior "disturbing." My daughter had simply been standing quietly beside me reading her Kindle for over 30 minutes while we waited. No one even offered us a seat, despite multiple empty chairs being available throughout the salon. This experience was completely unprofessional and unacceptable. The stylist verbally attacked my child and ruined an important and special day for our family. We will be requesting CCTV footage to verify these false accusations and are prepared to pursue further action regarding the verbal mistreatment of my child. When I asked to speak with the manager, the stylist responded, "I am the manager. You can Google HR. You can't sue me." She stated her name was Jayd. I also attempted to call 877-319-3919, but no one answered. Please contact me if you read this message. Absolutely unacceptable behavior toward a child and toward paying customers.

Had a great highlight and cut from Jenna! Really competitive price and excellent service. She took…read moreher time and worked with care, but also didn't take FOREVER to finish the service. I'm so happy with the finished look!!

There is no one else I trust better than Jenna. It's like you book a hair appointment and you get a…read morefree therapy session! I'm always pleased with my results and she is the sweetest soul :)

Olivia did my color and cut and it was the best experience I've had to date at a salon! They have…read morebeen very cognizant of all customers' health and safety and have taken reasonable measures to make sure everyone feels comfortable and safe. Olivia spent 3+ hours doing a full set of highlights with toner and color and it was so worth the price and more. Better value from what I was paying at every salon I went to in the city. Only snag was originally I couldn't book an appointment on the website due to a technical error but the receptionist took care of it by phone and was very kind. Definitely recommend Olivia if you are a blonde. Can't wait to go back!

Hey, when Santa's gotta look jolly for the upcoming season, I go to Silvermoon, where the vibe's…read morealways friendly (even for an old guy, 1,753 years young!) and "T" knows how to get my old tresses lookin' good! Give Silvermoon a try! Your hair deserves to be pampered and they're all on my Nice List here on Hillgrove!