Not at all thorough. Missed two appointments before we cancelled. They "seem" to be on the ball,…read morebut follow through is lacking.

My entire home was cleaned along with the outside windows. Photos were sent and I was pleased with…read morethe entire job. Mary is professional, friendly and extremely accommodating. Excellent!

I have had the best experience with this property management. Ryan has helped me tremendously. I…read morewas nervous about moving from Florida to Louisiana, but he made my moving experience very easy. I recommend this company. Thanks Ryan for all your help.

From the owner: Real Property Management Acadia is a new office here in Maine, but locally owned and operated with…read moreyears of Property Management experience and a focus on providing exceptional customer service. We help alleviate your stress and frustration owning an investment property and help you see the long term financial benefits.

The owner of this company, Julie Tilden, managed my rental property for two years. Her work was…read morevery unsatisfactory and unprofessional. I recently sold the house. Julie is also a realtor, but after her very poor handling of my house, I would not consider using her as a realtor.

James Leach a Graduate of Penn State University with a Masters in Business, undergraduate BS from…read moreNYU. 515 HUD Housing Certified, Living in Place Specialist, CPM / IREAM. A multi-Unit owner and Partner with Bergon Investments LLC . Owning Real Estate in Maine, New Hampshire, New York, Florida, Vancouver, Anshan China. We highly recommend JCRM they have been Managing our Real Estate Portfolio for 14yr, have helped us achieve our investment dreams. Clint and Sarah Beckworth

From an owner's perspective, we are very satisfied with our property management company. Pine State…read moreProperty Management's tenant selection process is excellent and we have never had an apartment vacant for more than a month. With major issues we are kept in the loop. From our tenant's perspective, any issues they report are promptly addressed. Our tenants are happy and are treated fairly. We would highly recommend Pine State Property Management to anyone with property management needs.

They presented us with a drug den the day we were set to move in and tried to upsell us another one…read moreof their horrendous properties after they rendered us effectively homeless. So not rent from them.

I've made many investing decisions over the last ten years, from land to cabins to single family…read morehomes, stocks, options.... And never have I made a more detrimental financial mistake that is as bad as choosing ascend to manage my property. While I can't discuss some things in their entirety -- it has been a nightmare, an absolutely gross oversight of their duties that's costing me and there's no end in sight. The staff will not call you, or answer about 60% of emails, the owner thinks it's beneath him to reach out personally to try and be helpful. Money has been lost and mismanaged 2-3 times now and no single month feels consistent. I never know what's happening with my home, the condition of it, and now I'm getting hit with legal fees and have a lien on my property from the delinquency of Ascend not have utilities properly switched. If you're an ascend client- check your ledgers carefully. If you're not--- run don't walk. Now I'm being threatened by them with retaliatory billing practices because I am not keeping quiet anymore , try any other company besides them.

I called after visiting their website and spoke with Zach. I have called other management companies…read moreand some did not even get back to me. Zach answered on the second ring! Their pricing seems extremely fair, and Zach was upfront about estimated expenses in the first few months due to some existing tenant issues I have with my property. The communication has been excellent. Very easy process to get all the paperwork done. I have high expectations based on their reviews from other platforms!

I've come up to the Penobscot Bay, Cape Rosier, and Blue Hill areas for about twenty years and had…read moresome very mixed experiences from several different rental agencies. While some agencies try to be big and flashy, Peninsula Property Rentals keeps it very focused, personal, and customer-oriented. They truly understand that customers are coming for a vacation and make it as easy as possible for them to enjoy it. That being said, I'm rather biased because I've just returned from a wonderful vacation thanks to their help and I can honestly say that this is the nicest business I've ever reviewed on Yelp and the most satisfying customer experience I've ever had. That's a very strong statement which I fully support! To start off, the rental agent from PPR took the time to contact me by telephone. They were incredibly friendly, knowledgeable and downright earnest about finding me the perfect rental house. She took the time to actually hear from me what I wanted to do on my vacation and then helped me pick out a location which would suit that best. I ended up getting a gem of a place with a gorgeous view of Penobscot Bay and Deer Isle, but my experience with PPR didn't end there. I found myself requesting information from them several times and was directed to find some of the best services in the area, found great kayak rentals which delivered to my door, found some of the best local restaurants and things to do so we could plan ahead for our vacation. When all was said and done and I was ready to pack my bags to head up I was extremely satisfied, but yet again it did not end there. I've had situations with other rental agencies where I travel up to Maine on a Friday night, something is horribly wrong with the place and I can't get in touch with the rental agent until Monday morning when they open for business again. Not with Peninsula Property Rentals, I was given the direct number of their owner and operator, Sandy Douvarjo and was told to call any time if there were any problems. Fortunately when I arrived there was nothing wrong at all, everything was in perfect order and we settled in quite nicely. That's not enough to earn a raving review though. On July 4th my brother got called in to work remotely and needed internet access. As the cottage we were staying in had no internet access we attempted to find a coffee shop in nearby Blue Hill with wifi access, but unfortunately due to it being a national holiday no businesses were open. We immediately called Sandy and she actually let my brother (who she had never met) stay in her office and get internet access for the day to telecommute. She and her husband had plans to go to a cookout that day as well, but attended to every single need instead (we were lucky enough to leave early so that they could still go, but they showed their willingness to bend over backwards to please their customers and that's something I haven't seen in years!) and for that I would highly recommend Peninsula Property Rentals to anyone and say you'd be a fool to take a vacation to Maine without using their services. I've only been in the door for twenty minutes and I'm already making plans to book with them again.

Even after being told we look good on paper... The reference from our current landlord (who said we…read morepaid on time oh except for this month .. we used our security deposit of 1100.00 to cover 800.00 of rent to allow our family to have a security deposit to move with ass our current rent has sold. oh and we made showing the house difficult... we have a dog who needed to be in her kennel .. couldn't just leave her for 10+ hours a day we work full time jobs...had to find some one to help out with that.) so after all the clarification we get a email from Penbay Property Management saying "Michelle, Thank you for the clarification; however, based on that reference, I am still unable to set up showings. Thank you, " Our family has other references yet we are un-rent-able because of a reference from a landlord who did get paid and on time!!

I am incredibly disappointed, and frustrated with how we (the tenants) were treated by Penbay…read moreProperty Management LLC, Dan and Ashley Burpee specifically. Penbay is based out of Bucksport, but manages one property in Orono, ME which is where the problems stem from. Dan and Ashley do not like driving to Orono which spelled disaster for us (the incoming tenants). They did not conduct an inspection of the house after the old tenants moved out. The house was filthy saddling us with cleaning which involved pulling old cigarette butts out of window sills and the radiator. Additionally, Penbay did not note the state of affairs in which the house was left for us (more on this later). During our stay at 10 Cedar St we were asked to do room inspections for exiting roommates and report on the room conditions (something Penbay should have done). On top of that, they neglected to fix the fire alarm and blamed the tenants for it. They refused to deal with a rat problem which posed a health hazard to the tenants. Penbay even went as far as to accuse us of lying about it. During the oil tank replacement they scheduled, the contractors failed to remove the old oil tank. The oil remaining in the tank evaporated and seeped into the house producing an overwhelming smell. When we moved out of the house we were charged for a scraped bathroom floor, and a dirty fan vent. Had they done any kind of inspection before we moved in they would have noted both of these things as previously existing. The scraping on the bathroom floor was due to the severe slant of the flooring, not an issue pertaining to the tenants. The fan vent was caked in several years worth of lint so saddling us with it was lazy. It should be noted that we made an attempt to clean it but the cover was sealed to the ceiling. And finally, we were told on several occasions, after moving out, that our security deposits were in the mail. This was not the case. They missed the 30 day deadline after the expiration of the lease. We were lied to, mistreated, and disrespected. I am happy to have rid any obligation and connection to Dan and Ashley along with Penbay Property Management.

What a fantastic week near Acadia National Park and Bar Harbor…read more Located in Trenton, the 3 bedroom, 2 bath home was perfect for a relaxing family vacation filled with hiking, sailing and fishing. So nice to be able to wake up and watch the sunrise over the water, watch the sunset or see the stars on a clear night. Trenton Lobster Pound is within walking distance. The Acadia Visitors Island is close by on Thompson Island. Check-in was so easy. Nice to be treated to goodies likes whoopie pies, Maine blueberry jam and a bag of chips. The kichen was fully stocked with pots and pans, a few spices and storage bags. Nice to have hand soaps and hand sanitizer. Thanks for the reminder to bring body wash, shampoo and bug spray. The library had cards, Bar Harbor-o-poly, Boggle and Jenga. WiFi worked well. There was also a washer and dryer, but no A/C. So peaceful and quiet. Nice to able to open the windows at night to enjoy the fresh sea breeze. Charming house. Great hosts. So sad that we had to check out.

The house was magnificent and we had a perfect time on Mount Desert Island, but the property…read moremanagement company was actively dishonest in returning our deposit. Admittedly we were still in the house at checkout time, having just finished packing up, but the property management company used the opportunity to claim that we were in the house for hours afterwards (we weren't) preventing the cleaning staff from working. Rather than simply penalizing us, they pretended to have already sent us our deposit, and then claimed we deserved none of our deposit. Eventually we only got half of our deposit back ($250). The house rental itself was rather expensive, but we accepted that it was worth it. Yet, we felt horribly cheated when we had to argue back and forth for weeks just to get part of our deposit back. Sadly, we will look elsewhere for a vacation spot next year. Really, we would have almost paid the additional amount from the beginning, but being cheated like that really tainted the experience.