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    Salt Water Interiors

    5.0 (1 review)
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    Services - Salt Water Interiors

    Commercial interior design

    Home interior design

    Partial home interior design

    1 More Service

    Office interior design

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    2 years ago

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    Kendra M.

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    The Look Interiors

    The Look Interiors

    (3 reviews)

    Colleen has a great eye for New England country design. Love her color palette. Great showroom!…read more It's a breath of fresh air to have the option of seeing a display of finely constructed quality merchandise in these days of AKEA and the discount boxed furniture store market full of Chinese made wares. Haven't used her design services yet but planning to in the fall!!

    We contracted The Look to do our new home in Portsmouth. It was a large project and when we spoke…read morewith the owner of The Look she was very engaging and had some good ideas. The first thing we probably should have noticed is that she never took any notes. We had to repeat ourselves over the course of several meetings. Perhaps we should have pulled out then, but we had hopes things would work out better. Things did not get better..... Once we started things only got worse, the timeline slipped by months and we found that we could get the exact same pieces that were specified by the designer for thousands less by doing a simple google search. These were not knockoffs, they were the exact same items. We decided to buy the items ourselves for a savings of well over $15,000.00 Before we go on I think it is important to clarify a few items. The designer and owner of The Look was very clear that her design services were a separate cost from her retail store and that if we did not want to buy from her retail store it would not affect the other services. She said that the retail store was competitive, she quoted "We also search the web to price match" Unfortunately that is not what happened, she was unwilling to match the full retail prices we were finding on the internet. So we decided to save ourselves thousands of dollars (and get the credit card miles) by buying ourselves. Surprisingly (or maybe not so) the designer became less interested in our project after that. She insisted that we had to manage all of the contractors by ourselves and didn't take any ownership of the errors that she made early in the process. For example, an entire floor of our house was neglected in her painting quote, a floor that we were extremely clear would need to be painted, but somehow she missed. To reiterate - I understand if a designer gets paid by taking a percentage of the retail items and that is why they would have higher prices. But the owner of The Look was very clear that that was not her practice. I caution anyone from buying directly from this establishment, A short google search could save you thousands. And even other designers in less than a 50 mile radius had the exact same pieces for less. Also, we wanted a specific wallpaper for one of our rooms, that she said had been discontinued. we were disappointed until we looked online and found that the wallpaper was available and The Look just could not locate it. We did buy several items from her retail store, and we were very disappointed by the service. I imagine that we were put at the "back of the line" after she lost interest in our project, but we paid over $7,000 for a bed and two hanging pendant lights. Our check for payment was delivered to The Look on June 30th. The bed was installed on September 21st, even with 2 months to make the bed that is a little long. But the real kicker is the two hanging lights. They were also paid for on June 30th, after 4 months on October 30th we finally cried "uncle" and just cancelled the order. There was still no delivery date and the story we heard is that they were back-ordered several times. Several times? How does that happen? Throughout these four months of waiting we had to always reach our to her for updates, she never emailed us with updates. She basically disappeared right after we sent her the check. After we cancelled the order she emailed us to say that she would send a check right out but "It takes a few days to get out". We took her at her word, until two more weeks passed and we still had not received any check. So, we had to drive to her office to manually pick up the check (on the 20th of November). Needless to say, working with The Look was quite the painful endeavor. Regarding the design services. She did produce good concepts. Except when she tried to convince us to put our hot tub on the front lawn - that was weird - I am sure our neighbors would have loved that! But I would warn everyone to get everything documented via email so that you can be clear on what is and is not included in your project. And you can refer back to the quotes when the bill comes. Also, double check your invoices - I was double billed for a $500 item that I had to catch.

    Sea Love - A fun event for couples and small groups (families, company events, bridal parties and more!)

    Sea Love

    (4 reviews)

    What a great idea for any friend-group, couples outing, or to come on your own even!…read more All the materials are provided and the staff working are all so nice and knowledgeable. There's a whole wall of different candle scents and there's an awesome list of scents that pair well together if you don't know where to start. I went with a more "clean bathroom" scent and found 3 scents that were suggested on their list. I love the smell of my candle!! Once you've chosen your scents, chosen your vessel, stirred everything in your vessel for 5-7 mins, and labeled it yours, you have to wait 2.5-3 hours for the wax to set. This called for a perfect day-trip walking around the shops in Portsmouth and we also had time grabbed a bite before picking up our candles and heading home. Also - they've got a cute gift shop area featuring local artists and businesses in the area. The 4 of us all had different approaches to our scents and were all obsessed. I'm definitely gonna come back when I'm due for a new Christmas candle!!

    Wasn't the best experience. Arrived a bit late and were told several times, by several staff…read moremembers that we had limitied time to create the candle, and was totally rushed through the process. The staff was so worried about a party of 9 that were coming in at 1:00PM, that they could care less about our party of 3 that were sitting there. After finishing on time, paying, using the restroom, gathering our belongings and looking around the shop, we were out the door by approx. 1:20. The party of 9 still had yet to arrive, and I wouldn't be surprised if they never showed. Since no credit card or deposit is needed to hold your seat, there is really no committment, so I'm sure it happens alot. FYI: Just to be clear, anyone making candles on Mother's Day was offered a 10% discount! The owners aren't very business savy. Wouldn't recommend going.

    Salt Water Interiors - interiordesign - Updated June 2026

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