Dr. Pavlou has been my pulmonologist for about a year now and I have no complaints. There seems to…read morebe a lot of doctors there and a lot of staff as well. so far I've had no bad experiences there in the waiting room, reception or anything else. In my opinion it seems to be a very professionally run establishment.

Office is badly run. No personalization of communication. Nobody could refill rx till dr got…read moreback from vacation. It was a simple inhaler and there are at least 8 doctors there. Nurses can be rude at times

Great physician my family has gone to him for years I highly recommend Dr Wang. Fast efficient…read moreservice. Receptionist is friendly and helpful & they actually see you at the time of your appointment. Very convenient for people with a busy schedule who are in need of a great friendly experienced physician.

I don't trust this practitioner. I don't trust this…read morepractitioner. Bad office environment. Bad secretary.

Friendly and efficient staff . Provided great care . clean…read morebright environment. Highly recommend.

Doctors are great! Staff, a tad dry. Seems they have joined Englewood Hospital. Trying to resolve a…read morebilling issue was like charging a machinegun nest with a fork. Spent two days trying to get a representative on the phone.

My parents have used this clinic for years. Excellent medical service, follow-up and responsive to…read moreneeds.

Horrible! I would give a negative rating if possible. Dr. Lee is the owner and is the most…read moreunprofessional and rude doctor I have ever seen. I accompanied my mother to her visit. He didn't wear a mask the entire time. He yelled at my elderly mother for missing an appointment. Note that my mother has early dementia. She did not remember her appointment and Dr. Lee's office also did not call us to confirm the appointment. I asked for her prescription refill for her dementia since he had already seen her six months prior. He refused and continued on his tirade screaming about how his office will have to conduct tests again and complete paperwork for her insurance and how "complicated" it is. Isn't that what medical offices are required to do?? He also told me to put my mother in a nursing home just because her memory has deteriorated a bit. He also yells, screaming for his staff through the closed door until someone comes running. The front desk staff also yells at patients. I was shocked to hear the front desk woman yelling at an elderly patient that the elderly patient is making her work complicated. She continued to scream at the patient to decide on the date of her next appointment. It was all surreal! I couldn't believe this was the treatment my mother had been receiving in her past visits. I was in shock the entire time and asked for my mother's prescription so we could finally leave. The doctor insisted we go to the pharmacy they recommend, which is inconvenient for us. I politely asked for the prescription repeatedly so we could go to our preferred pharmacy till finally the doctor said it was a nuisance and time consuming for them to hand write the script. They wanted us to just go with their pharmacy since it's easier for them since that pharmacy had the prescriptions! They just didn't want to make the effort and everything is about what is convenient to them only! I have never experienced such an unprofessional and rude practice, ever!

The novel thing about this place? They don't answer the phone or return messages. More thorough…read morecare from Valley Health. Cool stuff.

Tracey, OT lymphadema specialist, is amazing. The place is run smoothly by friendly professionals.read more

Can't say enough good about this highly effective Physical Therapy Treatment Center. I had been to…read moremy primary medical doctor and orthopedist and their medications were helpful for my medial problem. However, the moment I received my first massage the pain instantly vanished and it's been all good since.

Great place. Professional, yet relaxed atmosphere. The staff makes an effort to get to know you and…read morethey make you feel at home.

I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.