I have used this local business several times to solve problems with my & wife's laptops - one…read moretime salvaging data & photos from a fully bricked computer. I spoke with both Walter & Craig. They are helpful and were able to do more - and more quickly and what I thought was a reasonable price - than I expected. I recommend them highly.

Had a computer issue. Brought it in and problem was resolved in less than an half an hour for a…read morevery reasonable price!

I love this place and he has done some great repairs for me over the year. Apple 6 and 7 glass and…read morebattery for a fair price. However, the last couple times I have called I find his prices have doubled and then gone up again. I asked for a price for a screen repair for a Google Pixel Pro 7 and he wanted $399 for it. Amazon is selling a new one for $425 and I can get a screen replacement in the low $100's. Guess I will be doing it myself, it really isn't that hard, but I would rather have a professional that does great work - like i-FLY do it, but just can not justify that price.

Honesty Integrity…read moreTransparency Service oriented Responsive Caring I could go on, but I think you get the point!

Beware! UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT. Do not use Thornton Electronics Repair LLC…read more I highly suggest finding a different, more reputable repair company. My family and I contacted Thornton Electronics to repair a refrigerator for my elderly parents (70+). Ryan responded and scheduled a consultation. Upon inspection, he stated that the fridge was not getting cold because the control board was not working and that replacing it would resolve the issue. Ryan provided no timeline for when the part would arrive or be replaced. After three weeks of waiting and several follow-up phone calls, Ryan returned and installed the control board. After paying a hefty sum of over $300 for the consultation, a used part, and labor, Ryan said the refrigerator would take 24 hours to get cold again. When the refrigerator did not get cold after 24 hours, we contacted Ryan again, who stated there must be a problem with the compressor. He told us he would order a new compressor and come install it for an additional $400. We hesitated on spending the additional money, but Ryan assured us that this would fix the problem. Ryan arrived onsite, replaced the compressor for the additional $400, and said the refrigerator would work in 24 hours. Once again, 24 hours passed, and the refrigerator did not work. After spending $700 on repairs--half the cost of a new refrigerator--we still did not have a working appliance. Ryan assured us he would file an insurance claim, and that they would cover the cost of a replacement refrigerator because he was unable to fix it. After several weeks of contacting Ryan and his insurance company, we found out that his insurance would not cover any of the repair, labor, or replacement costs. We asked Ryan to return or take the parts back for a refund and keep the cost of labor, but he refused. Ryan took complete advantage of elderly people who live on a fixed income. He took over $700 for a repair he could not complete and made no effort to correct the situation. UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT are the words I would use to describe Thornton Electronics LLC. Consumers, beware!

I highly recommend Thornton Electronics as the owner Ryan cares about customer service and provided…read moreexcellent repair work. He was prompt, courteous and neat. His communication about arrival and pricing was on point.

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

Chris was able to save all of my data from my Raid-0 drive that failed. He did it for a fraction of…read morethe price that I was quoted from other data recovery businesses. This guy knows what he is doing.

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where…read moreto turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael!

I had a old computer tower that died and I needed to get some very important data out of and needed…read morehelp. I stumbled upon Jasmine Computer Repair right in town and was very happy with their professionalism and fast results. Its a family owned business and the inside is cluttered with computer parts, cords, and hard drives but they do good work and explained and communicated well. My cost was $95 and they put all the data onto 3 CD's for me to take home. They also repair TV's, servers, networks and really anything with a computer.

Computer wasn't repaired and took over 3 months. I would not recommend this service for any…read morecomputer or electronics

Both Bobs are excellent, experienced, and very handy with appliances. I had a few problems with my…read morefreezer that was just a few years old and they came defrosted it, ordered the right parts, and even balanced the refridgerator at no charge. It also helped that on price they accepted a senior discount. I will definated look to them for my next appliance need.

Never called back .I don't know what happened. We had before and they did a good job. I had…read morerecommend them to neighbor and still no contact .