iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

Nice folks and convenient. I called around to a few places and their pricing was in the middle,…read moresomeone else was $35 more and someone else was $30 less to replace a battery in an old MacBook Pro. I ended up using them since they were convenient. The part was in the next day and they had the battery replaced quickly (laptop was available for pickup in less than a couple hours).

My 2020 iPad Air needed its screen replaced, but since it's an older gen, I wondered if it would be…read moreworth it to repair or if I should just bite the bullet and get the newest gen. So, I reached out to a bunch of local tech repair businesses - Jack of Fix 'N Repair responded immediately, but I wanted to wait for more quotes so I could compare... well, 7 other business responses later, it turned out that not only was this place the fastest to respond, but they also gave the quickest turnaround time estimate (30-45 mins vs. 2-48 hrs) and the most competitive price ($20-50 lower than all the others). I went in the next day and was fully expecting to be told the iPad needed to be left there overnight (there were several others customers queued) and that there were other fees in addition to the quote... but nope! Every estimate was accurate: my iPad was returned to me within 30-45 mins with a flawless screen and no hidden charges. They exceeded every expectation on all fronts - the next time I smash a device, I'm going straight there. Also, HUGE shout-out to Matt, the one who did the repairs! Super friendly, knowledgeable, and easy to talk to; I imagine it can be a stressful environment just due to the nature of the job... handling expensive, fragile tech while surrounded by anxious/impatient clients who just came in from rush hour traffic in the middle of a heat wave? I know I wouldn't keep my cool, so it's all the more impressive that bro had such positive vibes. Not all heroes wear capes!!!

Phone battery on my phone was old. I called them and Tural ( sp error?) was very nice. I came in…read moreand he did it for me right on the spot. Maybe 20 minutes and less than what I thought it was going to cost! Tural was great. Five Stahs, Kehd!

DO NOT EVEN think about going there ! They damaged my phone, and without even giving a quote…read moreasked me to pay $250 ! Luckily i was able to find a professional,honest,and reliable place ( mobile tech &expert in Arlington MA) and they daved my phone ! Thank me later !

My girlfriend and I walked in to the store to get a price for a front and back screen replacement…read more As we were still discussing about price to get a better understanding of what will need to be done, the technician took her phone, and started to take the screen apart without our consent . We had no choice but to let them continue the work. We walked out and agreed on a price. When we came back, he wants to charge us more than what we agreed on, and as we were trying to talk to him and get a better understanding, he started to raise his voice and get aggressive with us NEVER COMING BACK WORSE CUSTOMER SERVICE POOR COMMUNICATION SKILLS THEIVES SCAM

Been going to Alfa for many years . Owners are very pleasant and helpful. Great service and pricing…read more! Recommend highly !

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

I went to the Batteries Plus Woburn location to purchase a portable power station I saw advertised…read moreon the web. As soon as I went in a very helpful sales associate put me right in front of the item I was looking for. I purchased the item and that same sales associate carried it outside and put it in my vehicle. Most excellent customer service - A rarity in this day and age! Thank you BP, I shall be back!

Amazing amazing customer service!…read more Battery Plus took on my emergency need to check a wheelchair battery before my scheduled international travel that day. They diligently checked both batteries, tried for minutes to resuscitate them, and gave me a diagnosis ...not what I wanted, but FULL contentement on my part. After all those hours, they didn't wanna charge me...still I tipped them! Meanwhile, on the side, I showed them an Polaroid camera that I thought I needed to buy batteries for. They offered free advice --I didn't need a battery--and saved me more money! Thank you ALL the three of you I met on Dec 24, 2024

What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!